Chaos streamlined- Subscription management made easy with Zuora!
We are an Essential data platform company in Fintech. All our products are subscriptions based on one or other type. We employ Zuora …
Zuora
Zuora
Zuora
Overview
What is Zuora?
Zuora is one of the best-known subscription billing platforms. Zuora is an enterprise-level product and, as such, provides comprehensive metrics, tax automation, and support for multiple currencies. It also offers Salesforce and NetSuite integration out-of the-box. It often replaces cumbersome...
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Pricing
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What is Zuora?
Zuora is one of the best-known subscription billing platforms. Zuora is an enterprise-level product and, as such, provides comprehensive metrics, tax automation, and support for multiple currencies. It also offers Salesforce and NetSuite integration out-of the-box. It often replaces cumbersome ERP…
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Zuora?
Zuora is software for subscription businesses. The software is designed to provide an end-to-end subscription management solution that includes billing, finance, commerce and insights, helping users establish a subscription business model and establish, nurture, and monetize recurring customer relationships.
Zuora spans across commerce, billing, collections, revenue recognition, and analytics. The vendor says their products aim to help users:
- Go to market with their subscription offerings, then grow and retain their customer base across multiple channels
- Automate billing, collections, and revenue recognition to scale their business and support their go-to-market strategies
- Deeply understand their subscribers and the health of their business at all times
Zuora is headquartered in Foster City, CA with 11 offices around the world. The company services over 800 clients, including HP, Dell, Financial Times, Box, YP.com, Vivint, Hubspot, and Schneider Electric.
Zuora Features
- Supported: Product Catalog
- Supported: Subscriptions & Amendments
- Supported: Zuora for Salesforce
- Supported: Billing & AR Settlement
- Supported: Payment Processing
- Supported: Revenue Recognition
- Supported: GL Integration
Zuora Video
Visit https://www.youtube.com/watch?v=EGIIubeFD0U to watch Zuora video.
Zuora Integrations
Zuora Competitors
- Braintree, a PayPal service
- Chargify
- Vindicia Subscribe
- Microworks Prism POS
- 2Checkout from Verifone
- Ericsson Enterprise & Cloud Billing (formerly Metanga)
Zuora Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
Zuora is one of the best-known subscription billing platforms. Zuora is an enterprise-level product and, as such, provides comprehensive metrics, tax automation, and support for multiple currencies. It also offers Salesforce and NetSuite integration out-of the-box. It often replaces cumbersome ERP (enterprise resource planning) systems that does not focus exclusively on billing.
Reviewers rate Performance highest, with a score of 9.7.
The most common users of Zuora are from Mid-sized Companies (51-1,000 employees).
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Reviews and Ratings
 (269)
Attribute Ratings
Reviews
(1-13 of 13)- Popular Filters
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December 14, 2017
Does exactly what it says on the tin!
Score 10 out of 10
Vetted Review
Verified User
2
Analytical thinking and with some financial awareness
July 18, 2016
Zuora Review
1
I only know of one person who helps support Zuora, but there are likely more than that. She helps us to get access and with login issues.
July 08, 2016
Zuora and its ease of use
7
Production support as well as Non prod support
July 08, 2016
The whats and what not's.
1
System Analyst
June 29, 2016
Zuora for your invoicing needs
3
IT is required to help support zuora, business systems analyst is our other support.
March 24, 2016
Profit oriented, Impactful results.
10
IT, Finance,
March 23, 2016
Zuora Complete Business Solutions
10
Technical and Functional Knowledge
March 18, 2016
Zuora - OK, but not great
Engineers, billing support, accountants
March 18, 2016
Flexible Reporting Machine
March 16, 2016
We love Zuora!
3
Need to understand technical implementation details of our setup, financial principles as we have implemented, and Subscription life cycle.
March 16, 2016
Zuora: Best But Imperfect
5
Finance, IT
January 05, 2016
Data Surprises Can Be A Gift
2
- Technical enough to understand data structure, build queries, and use exports as needed to build custom charts.
- Good understanding of underlying website design and calculated fields.
- Good understanding of basic marketing good practices to foster development of new queries to drive email campaigns.
- Ability to interact with more technical staff to address data feeds, development of requirements for calculated fields.
- Ability to understand basic statistics to drive deeper analysis (e.g., pattern recognition, factor analysis).
November 07, 2013
Zuora is a winning choice for your subscription economy
2
IT from an administration standpoint (and integration). In IT we make sure we add/remove users and permissions for whom can log in and what can they access. We also have one well trained Customer Service Director that routinely verifies active customer subscriptions and aides Finance people if there are issues. Otherwise, Zuora requires little-to-no support - in many cases finance goes directly to Zuora support for questions and they are super responsive in most all cases.