Likelihood to Recommend It's good if you have a good use case for that feed. I do know that you have to incorporate it in a process in isolation. It's not you don't realize the full value, so you have to incorporate it into an overall improvement process. I would say the pro cases are marketing optimization with respect to campaigns. And I would say that the areas it's not well suited is in distilling attribution. So if you were to take all of the improvements that it suggested, the numbers exceed revenue, which isn't real, but that's a hard problem to solve. Nobody's really solved that problem well. So distilling the attribution piece would be good. And it is well suited for marketing campaigns in the ideation phase of so
Read full review Bridge is suited for scenarios where you need ppl to complete steps in order or test that they received the correct amount of knowledge after watching a video. I do think Bridge is less appropriate for companies that use it in external training scenarios as there is some key functionality missing. We gotten very good at brainstorming and finding solutions/ways to get Bridge to work the way that we need it to
Read full review Pros Rich and engaging learning experiences that capture employees' attention. Is multi-device capable so our teams can take classes where it's most convenient for them during the day, especially if they don't have an assigned static workstation? Allows us to personalize compliance training based on where our employees are at in the organizational chart, competencies, and requirements. Read full review Bridge is designed for the user so it is intuitive and easy to use. Bridge includes an authoring tool so building custom content is fast and easy. Bridge does a good job of providing user information for managers. Managers can quickly and easily see how many courses their reports are enrolled in and if anyone is overdue on required courses. Bridge is also built with learning science in mind. There are multiple options for assessments, including an option for verified tasks to be completed to demonstrate proficiency. Read full review Cons High initial set-up cost and licensing fees for all employees at one go Once a courses been enrolled by employee, there's no function to remove those courses by themselves. Mobile version not working very well and some contents not able to load, e.g. Leaderboard, Level. Read full review Bridge could improve their categorization feature for trainings; folders would be great! I'd like to see more ways to add content in the Bridge native environment in the future. Being able to create tables, infographics, and other training materials right in the system would be a great time saver. Read full review Likelihood to Renew Currently, our company uses this program and another competitor for our learning management software. We like the adaptability of this program and appreciate the customer service that Adobe provides, however the other program is starting to turn out to be a better value for our company as they improve their compatibility.
Read full review It has been very useful to our organization in getting compliance training complete. We have a 24/7/365 organization with some folks only working 2 days a week during the summer only, many work full-time jobs elsewhere and can't make weekday programs and facilities don't have to alter schedules to get mass numbers of people through training like you have to do with live training..
Read full review Usability In general, the user experience in Adobe Learning Manager is very satisfactory. The layout of the interface, the structure and the order of the available functionalities make it very intuitive and usable. The adaptation to mobile devices is very convenient since most of the participants connect through these electronic devices.
Read full review Even our folks who fought using it realized how easy it was once they took their first course.
Read full review Reliability and Availability On a few occasions, I've logged in to issue a test to a staff member and my course would just spin. I've had to reschedule several test attempts due to this. In my opinion, the issue was not resolved by Adobe
Read full review Performance The performance of Adobe Captivate Prime is also extremely good. The user interface is fast and easy to load. The complexity is not nearly as bad as some of the other programs on the market. Speed was not impacted.
Read full review Support Rating I think they have a competent, friendly and "resolving" team. I have only ever been met with a willingness to assist any and every query I have come across. Roy who is one of the technical people is amazing, and so is my Customer Success Manager, Hema! I do not know what I would do without them.
Read full review Always timely and knowledgeable assistance. Very patient explaining answers to novice users.
Read full review In-Person Training Training by my staff was quick. Could have been a bit longer. Had to pick up on things myself
Read full review Implementation Rating Trial period was great, and It let me plenty of time to try the different feature of the platform. However, when we decided to move forward, the ADOBE team was slow and not reactive at all. Actually after 2 years, I am still waiting for answers which is quite unacceptable.
Read full review Our challenges were internal - nothing with Bridge. We had regular, productive meetings with our implementation representative.
Read full review Alternatives Considered 360 keeps up the Adobe learning manager. It even outclasses it in certain parts, but with a huge stalwart tech giant like Adobe, it is hard to keep up. Many of the features are present, but there's always that final touch missing. And it is always trying to play catchup.
Read full review Our previous LMS was Symphony. Hands down, there is no comparison. Switching to Bridge was the best decision made by our management team. All we used Symphony for was for our monthly compliance training. Many times people would complain that they would need to retake their compliance course as Symphony would lose records. It became a hassle having to retake a course because you didn't save a copy of the completion certificate. Bridge allows for more than just compliance training AND we are able to see if learners didn't complete their courses via the reports.
Read full review Scalability The product's overall scalability and flexibility is extremely good. I wish that the other products our company uses were this flexible! The product is easy to deploy across multiple departments and teams as needed.
Read full review Return on Investment We are a small organization, so for now, we aren't quite sure if our ROI is working. But are confident in how this system will help us grow. Our consumers have been truly delighted about the LMS and view us at a much more professional level now. High level of security is very positive. Read full review Certainly, Bridge was not an inexpensive option when we were reviewing platforms. To date, we have not seen a positive ROI but believe that will happen in the near future as we expand an offering of an additional program. Reviews from our users indicate that they appreciate the professional and easy to use features Bridge provides, along with the video based design of the program. The program we developed with the Bridge platform supports our position as educators in our industry. Read full review ScreenShots Adobe Learning Manager Screenshots Bridge Learning Platform Screenshots