Atera vs. Ivanti LANDESK Service Desk (discontinued)
Atera vs. Ivanti LANDESK Service Desk (discontinued)
Product | Rating | Most Used By | Product Summary | Starting Price |
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Atera | N/A | Atera has harnessed AI to power their Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automations platform—streamlining organizational IT management at scale with the proprietary Action AI™ solution. Atera's IT Copilot augments existing tech capabilities with AI auto script generation, ticket summaries, and recommended solutions. To learn more about Atera: www.atera.com Atera’s platform… | $159 per month per user | |
Ivanti LANDESK Service Desk (discontinued) | N/A | The Ivanti LANDESK ITSM Service Desk, powered by Heat (formerly the LANDESK Service Desk before LANDESK and Heat became Ivanti) was the company's ITSM / ITIL offering that has now been replaced by Ivanti Neurons for ITSM, the company's modern offering. | N/A |
Atera | Ivanti LANDESK Service Desk (discontinued) | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | Unlimited devices. | — | ||||||||||||||
More Pricing Information |
Atera | Ivanti LANDESK Service Desk (discontinued) | |
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Top Pros | ||
Top Cons |
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Application Performance Management |
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Monitoring Tasks |
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Management Tasks |
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Remote Access |
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Incident and problem management |
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ITSM asset management |
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Change management |
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Atera | Ivanti LANDESK Service Desk (discontinued) | |
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Small Businesses | Panda Systems Management Score 9.4 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | NinjaOne Score 9.2 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | No answers on this topic | Ivanti Neurons for ITSM Score 9.4 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Atera | Ivanti LANDESK Service Desk (discontinued) | |
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Likelihood to Recommend | 9.2 (94 ratings) | 6.0 (7 ratings) |
Likelihood to Renew | 9.5 (4 ratings) | - (0 ratings) |
Usability | 9.4 (41 ratings) | - (0 ratings) |
Support Rating | 9.0 (5 ratings) | 9.1 (1 ratings) |
Atera | Ivanti LANDESK Service Desk (discontinued) | |
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Likelihood to Recommend | Atera
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Pros | Atera
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Cons | Atera
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Likelihood to Renew | Atera
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Usability | Atera
| ![]() Discontinued Products No answers on this topic |
Support Rating | Atera
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Alternatives Considered | Atera
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Return on Investment | Atera
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ScreenShots | Atera Screenshots |