Atera vs. SymphonyAI IT Service Management
Atera vs. SymphonyAI IT Service Management
Product | Rating | Most Used By | Product Summary | Starting Price |
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Atera | N/A | Atera is a platform that enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere. Users can manage their IT operation from patch management, IT automations, advanced reporting, alerts, helpdesk, ticketing, and it features dozens of integrations with familiar tools. Its pay-per-technician model enables IT teams and MSPs to pay a fixed price and scale operations across unlimited devices, all while reducing menial tasks so they… | $99 per month per user | |
SymphonyAI IT Service Management | N/A | Symphony SummitAI, formerly the Summus IT Management Suite, is an ITSM and system monitoring offering from the company of the same name in Palo Alto. | N/A |
Atera | SymphonyAI IT Service Management | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | Unlimited devices. Prices per user, per month, billed annually. | — | ||||||||||||||
More Pricing Information |
Atera | SymphonyAI IT Service Management | |
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Top Cons |
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Application Performance Management |
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Monitoring Tasks |
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Management Tasks |
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Remote Access |
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Incident and problem management |
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ITSM asset management |
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Change management |
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Atera | SymphonyAI IT Service Management | |
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Small Businesses | Panda Systems Management Score 9.4 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | NinjaOne Score 9.2 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | No answers on this topic | Ivanti Neurons for ITSM Score 9.4 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Atera | SymphonyAI IT Service Management | |
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Likelihood to Recommend | 9.1 (94 ratings) | 8.0 (10 ratings) |
Likelihood to Renew | 9.5 (4 ratings) | 9.0 (1 ratings) |
Usability | 9.3 (41 ratings) | - (0 ratings) |
Support Rating | 9.0 (5 ratings) | - (0 ratings) |
Atera | SymphonyAI IT Service Management | |
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Likelihood to Recommend | Atera | SymphonyAI IT Service Management |
Pros | Atera | SymphonyAI IT Service Management |
Cons | Atera | SymphonyAI IT Service Management |
Likelihood to Renew | Atera | SymphonyAI IT Service Management |
Usability | Atera | SymphonyAI IT Service Management No answers on this topic |
Support Rating | Atera | SymphonyAI IT Service Management No answers on this topic |
Alternatives Considered | Atera | SymphonyAI IT Service Management |
Return on Investment | Atera | SymphonyAI IT Service Management |
ScreenShots | Atera Screenshots |