Deel vs. Safeguard Global

Deel is an excellent option for any business looking to hire or manage international employees and/or contractors. Deel provides a modern experience for employees and provides the employer with the peace of mind that employees are hired, paid, and administratively managed in a compliant way. Using Deel allows us to focus less time on the administrative stuff that comes with hiring and managing international employees, and more time on the stuff that matters

Incentivized

The onboarding was not very straightforward and we had to go back and forth many times even though it was just one standard work contract. The payroll management overall was OK despite a few billing issues. Closing the contract did not go well, with conflicting emails from different departments who could not answer basic questions such as providing a statement of account and detail the closing dues minus the deposit (they forgot to tell us about some dues for the 13th month which is a basic requirement in Germany).

Incentivized

• Automated invoices
• Payment in different currencies
• Contract management

Incentivized

• payroll
• employer of reference
• employment contract management

Incentivized

• Allow the use of multiple debit cards with the account.

Incentivized

• patchy and slow customer service
• disjointed offboarding and onboarding processes
• poor customer experience overall

Incentivized

Clunky portal, can't even see the contracts and no useful dashboard.

Incentivized

I've had several queries when using Safeguard, every time response times were slow and at times they have been incorrect. The comms are disjointed, it feels level 1 support are not equipped to deal with basic questions and there's not really an escalation path fit for purpose. The answers come out either tone-deaf or administrative.

Incentivized

I didn't review too many other platforms, but Deel stood out completely as it's globally compliant, automates contracts, and provides up to date withdrawal methods such as Coinbase.

Incentivized

It was the cheapest at the time and to be honest we were not impressed with other players except Remote and Papa but they were way more expensive.

Incentivized

• Much more cost effective than a global PEO
• Ease of use and administration
• Quick support whenever we need it most

Incentivized

• Allowed us to hire a German employee but at a fairly high cost
• Lack of customer centricity and a really heavy handed approach to customer service.
• Really poor client communications.
• Some basic processes were not performed adequately.

Incentivized