GLPI vs. SAP Service Cloud
GLPI vs. SAP Service Cloud
Product | Rating | Most Used By | Product Summary | Starting Price |
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GLPI | Mid-Size Companies (51-1,000 employees) | GLPI is an IT Service Management software based on open source technologies. It is a suite for IT, project, financial and user management. GLPI can support companies of any size, and offers both on-premises and cloud (SaaS) solutions. | $23 per IT agent/per month | |
SAP Service Cloud | N/A | SAP Service Cloud helps deliver customer value and protect the brand with intelligent customer service. It enables the user to engage with customers at their convenience, connect service with the value chain and deliver greater profitability. | N/A |
GLPI | SAP Service Cloud | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | $1,200 per installation | No setup fee | ||||||||||||||
Additional Details | Prices for on-premises support L.3 and editor´s guarantee depends on the number of IT agents and IT assets. The price for GLPI Network Cloud is unique price per IT agent/per month. IT assets are free of charge and unlimited on GLPI Network Cloud. End users are free of charge for both options. | — | ||||||||||||||
More Pricing Information |
GLPI | SAP Service Cloud | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Incident and problem management |
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ITSM asset management |
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Change management |
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GLPI | SAP Service Cloud | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Simplify360 Score 7.8 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Ivanti Neurons for ITSM Score 9.4 out of 10 | Conversica Score 9.6 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
GLPI | SAP Service Cloud | |
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Likelihood to Recommend | 10.0 (1 ratings) | 8.6 (71 ratings) |
Likelihood to Renew | - (0 ratings) | 8.2 (2 ratings) |
Support Rating | - (0 ratings) | 5.5 (1 ratings) |
Ease of integration | - (0 ratings) | 7.4 (39 ratings) |
GLPI | SAP Service Cloud | |
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Likelihood to Recommend | Teclib | SAP |
Pros | Teclib | SAP |
Cons | Teclib No answers on this topic | SAP |
Likelihood to Renew | Teclib No answers on this topic | SAP |
Support Rating | Teclib No answers on this topic | SAP |
Alternatives Considered | Teclib | SAP |
Return on Investment | Teclib | SAP |
ScreenShots | GLPI Screenshots |