HaloPSA vs. Jira Service Management
HaloPSA vs. Jira Service Management
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
HaloPSA | Enterprise companies (1,001+ employees) | HaloPSA is a solution designed for MSP's and service providers. With HaloPSA out-of-the-box functionality, the solution aims to provide businesses a Cloud platform that enables users to modernise customer experience and automate service. An integrated PSA platform, it includes features such as time-tracking and billing, advanced reporting, asset management, remote access, integrations, and automation tools. Aligned to the user's requirements and boasting an intuitive UI, users… | $35 per month per user | |
Jira Service Management | N/A | Jira Service Management (formerly Jira Service Desk, now including features from the former Mindville Insight, acquired by Atlassian in June 2020) is a service desk software that is purpose-built for IT, service, and support teams. The software provides everything IT and support teams need out-of-the-box for service request, incident, problem and change management. Jira Service Management integrates seamlessly with Jira Software so that IT and development teams can work better together. Users… | $0 per month |
HaloPSA | Jira Service Management | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules |
|
| ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | 15% discount for all charities, educational institutions and non-profit organisations. | — | ||||||||||||||
More Pricing Information |
HaloPSA | Jira Service Management | |
---|---|---|
Top Pros |
| |
Top Cons |
|
|
HaloPSA | Jira Service Management | ||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Incident and problem management |
| ||||||||||||||||||||||||
ITSM asset management |
| ||||||||||||||||||||||||
Change management |
|
HaloPSA | Jira Service Management | |
---|---|---|
Small Businesses | Atera Score 8.9 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Atera Score 8.9 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Planview AdaptiveWork Score 6.8 out of 10 | Ivanti Neurons for ITSM Score 9.4 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
HaloPSA | Jira Service Management | |
---|---|---|
Likelihood to Recommend | 9.0 (4 ratings) | 5.7 (76 ratings) |
Likelihood to Renew | - (0 ratings) | 10.0 (1 ratings) |
Usability | - (0 ratings) | 9.6 (2 ratings) |
Support Rating | - (0 ratings) | 9.1 (25 ratings) |
HaloPSA | Jira Service Management | |
---|---|---|
Likelihood to Recommend | Halo Service Solutions | Atlassian |
Pros | Halo Service Solutions | Atlassian |
Cons | Halo Service Solutions | Atlassian |
Usability | Halo Service Solutions No answers on this topic | Atlassian |
Support Rating | Halo Service Solutions No answers on this topic | Atlassian |
Alternatives Considered | Halo Service Solutions | Atlassian |
Return on Investment | Halo Service Solutions | Atlassian |
ScreenShots | HaloPSA Screenshots | Jira Service Management Screenshots |