Hector vs. TOPdesk
Hector vs. TOPdesk
Product | Rating | Most Used By | Product Summary | Starting Price |
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Hector | N/A | N/A | $29.99 per month | |
TOPdesk | Mid-Size Companies (51-1,000 employees) | TOPdesk is the flagship highly-modular cloud-based or installed ITSM service desk and asset management solution from the Dutch company of the same name, for enterprise companies. | N/A |
Hector | TOPdesk | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | The TOPdesk license model: - Modular: Organizations purchase only the modules needed - Saas or On premise - Supports unlimited number of assets. - End users OR service agents based. For flexibility in the number of agents for e.g. extra busy times of the year, the end user license allows adding agents without any restrictions, no day passes needed. | ||||||||||||||
More Pricing Information |
Hector | TOPdesk | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Hector | TOPdesk | ||||||||||||||||||||||||
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Incident and problem management |
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ITSM asset management |
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Change management |
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Hector | TOPdesk | |
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Small Businesses | ConnectWise RMM Score 7.9 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | KACE Systems Management Appliance Score 10.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | KACE Systems Management Appliance Score 10.0 out of 10 | Ivanti Neurons for ITSM Score 9.4 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Hector | TOPdesk | |
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Likelihood to Recommend | - (0 ratings) | 8.7 (196 ratings) |
Likelihood to Renew | - (0 ratings) | 8.8 (108 ratings) |
Usability | - (0 ratings) | 9.7 (27 ratings) |
Availability | - (0 ratings) | 9.1 (9 ratings) |
Performance | - (0 ratings) | 8.1 (9 ratings) |
Support Rating | - (0 ratings) | 8.7 (165 ratings) |
In-Person Training | - (0 ratings) | 10.0 (2 ratings) |
Online Training | - (0 ratings) | 8.0 (2 ratings) |
Implementation Rating | - (0 ratings) | 9.2 (15 ratings) |
Configurability | - (0 ratings) | 8.8 (8 ratings) |
Ease of integration | - (0 ratings) | 8.2 (16 ratings) |
Product Scalability | - (0 ratings) | 9.1 (9 ratings) |
Vendor post-sale | - (0 ratings) | 8.9 (7 ratings) |
Vendor pre-sale | - (0 ratings) | 9.1 (7 ratings) |
Hector | TOPdesk | |
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Likelihood to Recommend | Hector No answers on this topic | TOPdesk |
Pros | Hector No answers on this topic | TOPdesk |
Cons | Hector No answers on this topic | TOPdesk |
Likelihood to Renew | Hector No answers on this topic | TOPdesk |
Usability | Hector No answers on this topic | TOPdesk |
Reliability and Availability | Hector No answers on this topic | TOPdesk |
Performance | Hector No answers on this topic | TOPdesk |
Support Rating | Hector No answers on this topic | TOPdesk |
In-Person Training | Hector No answers on this topic | TOPdesk |
Online Training | Hector No answers on this topic | TOPdesk |
Implementation Rating | Hector No answers on this topic | TOPdesk |
Alternatives Considered | Hector No answers on this topic | TOPdesk |
Scalability | Hector No answers on this topic | TOPdesk |
Return on Investment | Hector No answers on this topic | TOPdesk |
ScreenShots |