IT Asset Tool vs. Spiceworks Help Desk
IT Asset Tool vs. Spiceworks Help Desk
Product | Rating | Most Used By | Product Summary | Starting Price |
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![]() IT Asset Tool | N/A | N/A | $79.90 per year | |
Spiceworks Help Desk | N/A | Spiceworks offers a set of free tools for IT network management and help desk support ticketing. The inventory management system essentially provides comprehensive device information for asset management. The Spiceworks Network Monitor provides information on observed IT for problem tracking and server performance monitoring. And finally, the Spiceworks Help Desk Software lets IT personnel stay on top of issues across the network with a ticketing system. Help desk roles with role-based… | N/A |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
IT Asset Tool | Spiceworks Help Desk | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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IT Asset Tool | Spiceworks Help Desk | |
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Small Businesses | ConnectWise RMM Score 7.9 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | KACE Systems Management Appliance Score 10.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | KACE Systems Management Appliance Score 10.0 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
IT Asset Tool | Spiceworks Help Desk | |
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Likelihood to Recommend | - (0 ratings) | 8.9 (82 ratings) |
Likelihood to Renew | - (0 ratings) | 10.0 (29 ratings) |
Usability | - (0 ratings) | 8.6 (8 ratings) |
Availability | - (0 ratings) | 10.0 (3 ratings) |
Performance | - (0 ratings) | 8.0 (1 ratings) |
Support Rating | - (0 ratings) | 8.7 (26 ratings) |
Implementation Rating | - (0 ratings) | 10.0 (7 ratings) |
Product Scalability | - (0 ratings) | 10.0 (1 ratings) |
IT Asset Tool | Spiceworks Help Desk | |
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Likelihood to Recommend | ![]() IT Asset Tool No answers on this topic | ![]() Spiceworks Ziff Davis
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Pros | ![]() IT Asset Tool No answers on this topic | ![]() Spiceworks Ziff Davis
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Cons | ![]() IT Asset Tool No answers on this topic | ![]() Spiceworks Ziff Davis
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Likelihood to Renew | ![]() IT Asset Tool No answers on this topic | ![]() Spiceworks Ziff Davis
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Usability | ![]() IT Asset Tool No answers on this topic | ![]() Spiceworks Ziff Davis
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Reliability and Availability | ![]() IT Asset Tool No answers on this topic | ![]() Spiceworks Ziff Davis
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Support Rating | ![]() IT Asset Tool No answers on this topic | ![]() Spiceworks Ziff Davis
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Implementation Rating | ![]() IT Asset Tool No answers on this topic | ![]() Spiceworks Ziff Davis
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Alternatives Considered | ![]() IT Asset Tool No answers on this topic | ![]() Spiceworks Ziff Davis
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Return on Investment | ![]() IT Asset Tool No answers on this topic | ![]() Spiceworks Ziff Davis
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ScreenShots |