Ivanti LANDESK Service Desk (discontinued) vs. Jira Service Management
Ivanti LANDESK Service Desk (discontinued) vs. Jira Service Management
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
Ivanti LANDESK Service Desk (discontinued) | N/A | The Ivanti LANDESK ITSM Service Desk, powered by Heat (formerly the LANDESK Service Desk before LANDESK and Heat became Ivanti) was the company's ITSM / ITIL offering that has now been replaced by Ivanti Neurons for ITSM, the company's modern offering. | N/A | |
Jira Service Management | N/A | Jira Service Management (formerly Jira Service Desk, now including features from the former Mindville Insight, acquired by Atlassian in June 2020) is a service desk software that is purpose-built for IT, service, and support teams. The software provides everything IT and support teams need out-of-the-box for service request, incident, problem and change management. Jira Service Management integrates seamlessly with Jira Software so that IT and development teams can work better together. Users… | $0 per month |
Ivanti LANDESK Service Desk (discontinued) | Jira Service Management | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules | No answers on this topic |
| ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Ivanti LANDESK Service Desk (discontinued) | Jira Service Management | |
---|---|---|
Top Pros |
| |
Top Cons |
|
|
Ivanti LANDESK Service Desk (discontinued) | Jira Service Management | ||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Incident and problem management |
| ||||||||||||||||||||||||
ITSM asset management |
| ||||||||||||||||||||||||
Change management |
|
Ivanti LANDESK Service Desk (discontinued) | Jira Service Management | |
---|---|---|
Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Ivanti Neurons for ITSM Score 9.4 out of 10 | Ivanti Neurons for ITSM Score 9.4 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Ivanti LANDESK Service Desk (discontinued) | Jira Service Management | |
---|---|---|
Likelihood to Recommend | 6.0 (7 ratings) | 5.7 (76 ratings) |
Likelihood to Renew | - (0 ratings) | 10.0 (1 ratings) |
Usability | - (0 ratings) | 9.6 (2 ratings) |
Support Rating | 9.1 (1 ratings) | 9.1 (25 ratings) |
Ivanti LANDESK Service Desk (discontinued) | Jira Service Management | |
---|---|---|
Likelihood to Recommend | Discontinued Products | Atlassian |
Pros | Discontinued Products | Atlassian |
Cons | Discontinued Products | Atlassian |
Usability | Discontinued Products No answers on this topic | Atlassian |
Support Rating | Discontinued Products | Atlassian |
Alternatives Considered | Discontinued Products | Atlassian |
Return on Investment | Discontinued Products | Atlassian |
ScreenShots | Jira Service Management Screenshots |