Likelihood to Recommend Convert meeting notes rapidly and move them around to create a good sequence of ideas. Then add documentation: tables, notes, hyperlinks to website. Playing around with concepts helps with better defining the problems. Once the parameters are found, solution is easier to figure.
Read full review For teams and users who are very familiar with Excel and its mode of operation, Smartsheet will feel like a walkover. If you have a number of users who use Excel or Google Sheets for their personal project management then you will find this tool to be very useful and somewhat familiar.
Teams that may be used to other project management suites or styles would find Smartsheet a bit challenging to adapt to, as formulas and formatting can be challenging to adapt to.
Read full review Pros Easy to use and understand Allows me to open my laptop any time and immediately facilitate ad-hoc brainstorming , collect user and stakeholder requests, and attach documentation to the event. Provides all the templates a project or program manager needs to manage end to end detail with the flexibility to add or change them on the fly Read full review The easy to use dashboard has enabled us get comprehensive view of projects across the entire business. It has streamlined internal communication with ease of sharing information across different teams. Smartsheet automates our workflows, enhances collaboration and ensures there are no data silos. I like that it saves time for us and ensures we spend less time switching between apps. Read full review Cons It can be difficult to print your mind map in a font that is large enough to easily read. Certain features for first-time users are a bit daunting and there is a slight learning curve. The help options can be enhanced. Read full review Smartsheet set up is similar to Excel, yet when you upload an Excel file, things like conditional formatting are lost. Smartsheet has its own conditional formatting, and you have to reinstate the rules. It would be great if those would apply automatically once a file is uploaded Some Smartsheet management and access rules can take some tweaking to work properly. This may be a case of offering more info to admins so they can apply these better and with more efficiency Read full review Likelihood to Renew I feel the main issues of the old Mindjet seem to be gone with the Corel purchase. With the huge advance of sharing via browser HTML even 1 user can affect many. And, actually, using MM kind of forced my rigid brain to rethink how I categorize and classify information/projects.
The
idea of paying $69USD for an annual cost is more than fair and a great
model for Corel/Mindjet to keep rolling out improvements!
Read full review It definitely meets our needs as far as organizing and archiving our tasks and files. As we train more staff to view it, I see opportunities for more improvement, which I am sure this program can handle. I look forward to seeing continued improvement from Smartsheet on their capabilities and functionality.
Read full review Usability MindManager is very intuitive. The user interface is not cluttered and the ribbon icons are easy to understand. Several excellent "how-to" videos are available on the MindManager site as well as on YouTube. MindManager starts quickly and the user interface is very responsive. Launching other programs from MindManager such as Excel is very fast and issue free. The browsing feature is lightning fast. The drag-and-drop capability is also very fast and reliable.
Read full review Smartsheet is very easy to learn. However, while I have been able to pick it easily, Microsoft Excel and Project super users that I have trained on Smartsheet get bogged down in the differences and can find it frustrating. Explaining the differences ahead of time and why Smartsheet is being chosen instead of a different software seems to counteract those reactions
Read full review Reliability and Availability Almost perfect.
Read full review Performance The application is quick and responsive. We are able to produce mindmaps and reports with ease. The program is not complicated at all and integrates well with software and programs like Microsoft Outlook and Teams, which we truly appreciate.
Read full review Support Rating I have called technical support a few times. During the COVID Crisis, I called a few times repeatedly due to a rush request. The technical support guy called me back in minutes. He somehow knew that I had called repeatedly and wanted to make sure my issue was resolved immediately
Read full review I give this rating because it fills a niche in the market.
MS Project scares many away from proper task management but there are limited tools our there, especially cloud-based that are mobile-friendly. Smartsheet fills this market gap, especially for small to medium-sized businesses. IT is not fair to compare it to
MS Project , but fairer to see what gaps it fills.
Read full review Online Training The videos are not well categorized...I had to do a bit of digging to get what I wanted and many videos on older versions. If Mindjet was to improve the titles used that would help.
Read full review Implementation Rating Wasn't involved but works great for me.
Read full review It's absolutely paramount to take a few minutes to actually play with the software. It's nearly impossible to do anything wrong or make a mistake which cannot be fixed easily. Under the help menu is Live Training option. After you familiarize yourself with the commands, watch the live training for some in depth understanding of how to make the software fit your needs perfectly.
Read full review Alternatives Considered As an individual author, I don't have a need for many of the team and other functions of MM. For my use, as much as I love it, the cost has become prohibitive. I plan to research cheaper alternatives if MM no longer supports my version (MM 2020).
Read full review Jira and
Redmine are much more robust and technologically advanced project management solutions. I enjoy using either when managing a very large project. However, I prefer to use Smartsheet for my smaller to medium sized projects. As for
Google Drive - I would say that Google sheets and Smartsheet are almost identical in my opinion when it comes to functionality. Personally I prefer to manage smaller projects via
Google Drive , but it is a personal preference!
Read full review Scalability A team can collaborate on the same project but cannot create a shared project file. It would be helpful for that feature to be added.
Read full review Return on Investment When scope planning before I was introduced to this tool, I needed to make one master Work Breakdown Structure (WBS) for the entire project and move on. With MindMapper, I typically generate about 20 WBS-like charts throughout the project, which encouraged conversation with staff members. The major key in such ease of use has been some well thought out and very intuitive keystroke planning that allows me to keep up with the free flow of ideas. This software's cross-functional capability allowed 10 engineers to create their projects directly within their own environment without use of a virtual machine. Read full review This has really opened up collaboration across teams. A lot less working in silos. It hasn't fully replaced any one tool so it means having to go to another place. Hopefully, we can eliminate a tool or two in the next six months. Read full review ScreenShots