OpenText Universal Discovery and Universal CMDB vs. ServiceNow IT Asset Management
OpenText Universal Discovery and Universal CMDB vs. ServiceNow IT Asset Management
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
OpenText Universal Discovery and Universal CMDB | N/A | Formerly from Micro Focus, OpenText™ Universal Discovery and Universal CMDB discovers, maps, and manages IT configurations and can be deployed on-premises or via SaaS. It is used to increase IT visibility and reduce IT service disruptions with robust discovery, service dependency mapping, and proactive impact analysis. | N/A | |
ServiceNow IT Asset Management | N/A | ITSM / ITOM specialist ServiceNow launched its software asset management solution in 2017. Built on the Now Platform, the ServiceNow IT Asset Management bundle, which includes the CMDB module also as well as the relatively new SAM module, allows users to manage software licenses and hardware assets with IT workflows and lifecycle visibility. This bundle presents a solution to users not using the ServiceNow ITSM bundle. | N/A |
OpenText Universal Discovery and Universal CMDB | ServiceNow IT Asset Management | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
OpenText Universal Discovery and Universal CMDB | ServiceNow IT Asset Management | |
---|---|---|
Top Pros | ||
Top Cons |
|
|
OpenText Universal Discovery and Universal CMDB | ServiceNow IT Asset Management | ||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
IT Asset Management |
|
OpenText Universal Discovery and Universal CMDB | ServiceNow IT Asset Management | |
---|---|---|
Small Businesses | No answers on this topic | ConnectWise RMM Score 7.9 out of 10 |
Medium-sized Companies | Freshservice Score 8.7 out of 10 | KACE Systems Management Appliance Score 10.0 out of 10 |
Enterprises | Freshservice Score 8.7 out of 10 | KACE Systems Management Appliance Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
OpenText Universal Discovery and Universal CMDB | ServiceNow IT Asset Management | |
---|---|---|
Likelihood to Recommend | 8.1 (6 ratings) | 8.9 (18 ratings) |
Likelihood to Renew | 5.0 (1 ratings) | - (0 ratings) |
Usability | 7.0 (1 ratings) | - (0 ratings) |
Support Rating | 7.0 (1 ratings) | - (0 ratings) |
Implementation Rating | 6.0 (1 ratings) | - (0 ratings) |
OpenText Universal Discovery and Universal CMDB | ServiceNow IT Asset Management | |
---|---|---|
Likelihood to Recommend | OpenText | ServiceNow |
Pros | OpenText | ServiceNow |
Cons | OpenText | ServiceNow |
Usability | OpenText | ServiceNow No answers on this topic |
Support Rating | OpenText | ServiceNow No answers on this topic |
Implementation Rating | OpenText | ServiceNow No answers on this topic |
Alternatives Considered | OpenText | ServiceNow |
Return on Investment | OpenText | ServiceNow |
ScreenShots |