PRTG, your safest and most efficient bet when looking for network/endpoint monitoring.
To ensure the uptime and stability of our network infrastructure, we needed to deploy a robust network monitoring application capable of …
Starting at $1,750 perpetual license
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What is PRTG?
PRTG Network Monitor is the flagship offering from German software company Paessler, for monitoring local and wide area networks (LANs & WANs), servers, websites, apps, and more.
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Popular Features
- Network monitoring (60)9.393%
- Automated network device discovery (54)9.090%
- Hardware health monitoring (58)8.989%
- Alerts (61)8.787%
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Pricing
PRTG 500
1,750
On Premise
perpetual license
PRTG 1,000
3,200
On Premise
perpetual license
PRTG 2,500
6,500
On Premise
perpetual license
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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PGT 305 : MINI PROJECT - DEMO VIDEO PRTG NETWORK MONITOR
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PRTG Network Monitor Demo
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PRTG Network Monitor Live Demo
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Monitor Large Scale Environments the Easy Way - PRTG Network Monitor
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What is PRTG?
PRTG Network Monitor is the flagship offering from German software company Paessler, for monitoring local and wide area networks (LANs & WANs), servers, websites, apps, and more. It also includes free VoIP monitoring software.
PRTG Technical Details
| Deployment Types | On-premise |
|---|---|
| Operating Systems | Windows |
| Mobile Application | No |
Frequently Asked Questions
PRTG Network Monitor is the flagship offering from German software company Paessler, for monitoring local and wide area networks (LANs & WANs), servers, websites, apps, and more.
Reviewers rate Network monitoring highest, with a score of 9.3.
The most common users of PRTG are from Mid-sized Companies (51-1,000 employees).
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- Business Problems Solved
- Pros
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- Recommendations
PRTG Network Monitor is a versatile tool that has proven to be invaluable for a wide range of users and organizations. Small and mid-sized firms with limited IT resources have found it to be an effective solution for monitoring their servers, switches, storage, and essential services almost 24/7. By providing a quick overview of many systems at once, the software saves these organizations from receiving alerts from multiple places or watching several different screens.
Telecommunications companies also benefit greatly from PRTG Network Monitor's capabilities. It allows them to monitor major backhaul telecommunication links, thousands of devices deployed in multiple locations, and even multi-tenanted virtual environments. The software's event monitoring, alerting, capacity management, and uptime reporting features provide these companies with the metrics they need for OLAs and SLAs.
Similarly, organizations rely on PRTG Network Monitor to keep a close eye on their network devices, servers, and services both locally and remotely. By providing real-time information about the system's health and alerting the team when something goes offline or down, the software enables proactive issue resolution and quicker recovery. The ability to display the software on TVs throughout the department also allows other employees to see the status of the infrastructure.
In various industries, such as R&D departments or customer service centers, PRTG Network Monitor serves as a crucial fault and performance monitoring tool. It helps these teams monitor services, databases, bandwidth utilization, server performance, and application uptime. The historical data provided by the software aids in tracking trends and establishing baselines for resources. Notably, its flexibility in configuration and customization is appreciated by users across different settings.
PRTG Network Monitor is not limited to specific sectors but offers value to many use cases. From monitoring network gear and VPN tunnels to overseeing classroom environments or casinos' game floors' kiosks, this software proves its versatility time and again. Its extensive functionality allows users to consolidate multiple monitoring systems, meet customer SLAs, and proactively address potential problems before they impact users' experience. PRTG Network Monitor truly shines as a reliable and adaptable tool for network monitoring and system availability.
Intuitive Interface: Users have consistently praised PRTG for its highly intuitive interface, which makes it incredibly easy to use and set up credentials and device monitoring. Many reviewers appreciate how the user-friendly interface streamlines the process of navigating the system.
Out-of-the-Box Monitoring: PRTG's comprehensive monitoring capabilities right out of the box have impressed numerous users. The product offers detailed monitoring without requiring extensive customization or additional packages, saving valuable time and effort during implementation.
Automatic Device Discovery: PRTG's automatic device discovery functionality has received positive feedback from several users. They highlight how this feature simplifies the setup process by automatically detecting and modeling various types of devices, ensuring hassle-free monitoring with minimal manual configuration required.
Confusing User Interface: Some users have found the user interface to be perplexing, difficult to navigate, and lacking in intuitiveness. They have expressed a desire for improvements in the management of the user interface, including visual interfaces and simplification of the top ribbon menu.
Steep Learning Curve: There is a learning curve associated with using the software, especially for those who are new to monitoring solutions. Users have reported difficulties with the setup process and the auto scan feature, and they would appreciate a more straightforward navigation system in the web GUI.
Expensive Pricing Structure: Many users find frustration with the pricing structure since costs increase significantly once they exceed the 100 sensor limit of the free version. The licensing cost is considered expensive, particularly for small businesses. Users feel that there should be a more budget-friendly software option available for medium-level customers.
Users recommend purchasing a licensed version of the software for proper functioning. They have found that the licensed version offers better performance and functionality compared to the free version.
Reviewers advise regularly updating the software to resolve any bugs or issues. By keeping the software up-to-date, users have access to the latest features, enhancements, and security patches.
Customers suggest engaging with the user community for troubleshooting assistance. By exploring the user community, users can find solutions to their queries or problems more quickly and benefit from shared tips, tricks, and workarounds.
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Reviews
(1-25 of 62)Companies can't remove reviews or game the system. Here's why
To ensure the uptime and stability of our network infrastructure, we needed to deploy a robust network monitoring application capable of overseeing endpoints, network devices, and switches.
After thorough evaluation of several solutions, we identified PRTG Network Monitor as the solution to address our needs. PRTG effectively tackles several critical business problems we had - it provides us with real-time monitoring and alerts for network performance issues, which reduces downtime and enhances operational efficiency throughout our network.
It also offers comprehensive insights into network traffic and device health, which helps in proactive maintenance and capacity planning.
The scope of our use case includes continuous monitoring of all network endpoints, switches, and critical devices to ensure seamless communication and minimize any disruptions that could impact business operations.
By deploying PRTG, we aim to achieve a high level of network reliability and performance, supporting our goal of maintaining an uninterrupted and stable network environment.
After thorough evaluation of several solutions, we identified PRTG Network Monitor as the solution to address our needs. PRTG effectively tackles several critical business problems we had - it provides us with real-time monitoring and alerts for network performance issues, which reduces downtime and enhances operational efficiency throughout our network.
It also offers comprehensive insights into network traffic and device health, which helps in proactive maintenance and capacity planning.
The scope of our use case includes continuous monitoring of all network endpoints, switches, and critical devices to ensure seamless communication and minimize any disruptions that could impact business operations.
By deploying PRTG, we aim to achieve a high level of network reliability and performance, supporting our goal of maintaining an uninterrupted and stable network environment.
- Provides comprehensive insights into network health.
- Minimizes disruptions to our production environment.
- Allows for a high level of network reliability.
- Offers OID tool to walk devices.
- Has a library of various sensors.
- Allows for the creation of custom SNMP sensors.
- More affordable licensing models would be nice for companies with less than their existing tiers.
We use PRTG Network Monitor sensors to monitor for services, system attributes like CPU, memory, disk, and throughput. We used to use SolarWinds a year prior to their hack. SolarWinds required a significant amount of maintenance to keep working. We evaluated several tools and desired to monitor our entire fleet of servers and services. PRTG Network Monitor stood out in its simplicity and ability to have several sensors to monitor what we needed.
- CPU, memory, and disk
- Network throughput
- Status of services
- Alerting
- Analytics platform
- Anomaly detection
- Correlation across servers
June 11, 2024
PRTG is a solid network monitoring solution.
We use three PRTG servers, two with the free edition and the third with a paid edition. We have three different networks, and each of those is covered by one instance of PRTG. PRTG helps us monitor the health of our IT assets and alert us when something is wrong with them.
- Network Monitoring.
- Performance Monitoring.
- Emergency Alerting.
- Customization (it should be possible to hide some options that we never use).
- Wider reach (some sensors cover old versions of particular products, not the latest ones).
- Simpler Interface (the interface is too polluted sometimes).
June 11, 2024
The best monitoring solution for technology platform
We use PRTG Network Monitor how fisrt tools to detect downtime of assets. The service are mounting over a lot of assets such as servers, routers, virtual machines, etc.
Almost we use maps to shown over TV over the Wall.
Finally, our technical teams have diffent roles, and the alarms have email adrees recepient to report specific problem to specific teams.
For example if We will have a problem with a RDBMS, the alarm by email could be sended to DBA's group.
Almost we use maps to shown over TV over the Wall.
Finally, our technical teams have diffent roles, and the alarms have email adrees recepient to report specific problem to specific teams.
For example if We will have a problem with a RDBMS, the alarm by email could be sended to DBA's group.
- Network Device
- Microsoft Windows Server
- Micorsoft Exchage Server
- Vmware Vcenter
- Vmware Vphere ESX
- It isn't support over Network Area Storage. Such as Fiber Chanell Switchs
- It isn't support over the Antimalware Solution
- It isn't support over Veeam Backup and Replitation from vendor product.
We use PRTG Network Monitor to monitor all our network devices, which includes switches, wireless access points, servers, Battery backups, and other critical devices. Using SNMP, we can monitor any important sensors we deemed critical. If any equipment should go offline, our department would get a push notification and email, so we can take a look right away.
- Setting up the system/server is easy. Web interface is easy to use.
- Lots of options to monitor specific sensors, rather than the whole device, so you don't get stuff you don't want.
- Works will all vendors. I am monitoring, servers and devices from Meraki, Cisco, and APC.
- The interface isn't fancy. However, they are pushing an updated one, which is better.
- I would like an easier way to turn off notifications during updates. Right now, I get bombarded with alerts if I do firmware updates.
- I would like a template set up for a group. If I want to use custom sensors, I need to add this one by one. I would like a way to add a custom sensor, and choose which devices I would like to monitor.
June 11, 2024
PRTG Network Monitor Makes My Job Easier
I use PRTG Network Monitor to monitor a variety of things, e.g. bandwidth utilization, ping times, hard drive free space, UPS temperatures, etc. I set up alerts to notify me of the issues noted above, but I am also notified when a camera goes down since I am monitoring bandwidth on that switch port. The monitoring capabilities are very comprehensive.
- Monitor and alert on bandwidth utilization.
- Monitor and alert on hard drive free space.
- Monitor and alert on CPU utilization.
- Allow UPS temperatures to be displayed in Fahrenheit.
- Have more sensor options.
We use PRTG Network Monitor to monitor traffic flow on bandwidth, up-time on devices, and custom SNMP sensors. We use it on everything from core level switches down to individual customer connections. Often used in times of troubleshooting to be able to show customers and clients when connections have gone down, how long they have been down, or if there is any active traffic on the connection at the time on inquiry.
- Real-Time monitoring (30 second averages)
- Map view (lay out your devices via geo-locations)
- Historical data on connections / devices
- Flexibility to add devices that support SNMP output
- While detailed, the views of sensors could be a little less clunky
- Quicker averages (5 seconds or less) for a true 'real-time' view would be ideal
- A better mobile interface would be good. Often just use the desktop version, even on a mobile device.
February 23, 2024
Monitor your devices with PRTG Network Monitor
We use PRTG Network Monitor in our organization since 2021; we started with the free solution with 100 sensors to check with ping our customers connectivity. Now we are certified PRTG partner and we sell our services for many companies for monitoring IT infrastructure (devices as virtual machine, pc, switch, access point, firewall, storage). With alerts and maps, we can easily manage our customers.
- We can monitor every device on the network
- With warning and alert notifications we can solve problems
- With maps you can show the status of your devices; green means everything ok, yellow is a warning and red something not working properly
- They should add more specific sensors for each vendor, not only few brand
- Improve icons for maps and the way to manage them
- More tutorials and guide for non standard solutions (custom script)
- More integrations with other solutions
July 20, 2022
PRTG Network Monitor an amazing tool for sysadmins
Score 9 out of 10
Vetted Review
Verified User
It is very easy to use in any type of network infrastructure. The free version of the software provides at least 10 sensors which a basic network setup requires. It is easy to integrate and view. The licensing model for PRTG Network Monitor is also good. We can buy a set of sensors and then can use them as and when needed.
- It is scalable
- It has graphical monitoring tools
- In licensed version you get almost all the features and it is pay per feature
- It is windows based specifically, so gives issue on Linux systems
- Managing too many Linux machines causes issues
Recently we have used PRTG Network Monitor to monitor our customers' data centers, we are using around 30,000 sensors in PRTG Network Monitor and the performance is quite good. We are having some problems with the memory consumption of the application, but with some housekeeping, we are having one of the best experiences that a monitoring app can offer.
- Monitor the network.
- Keep services running.
- Notifications
- Dashboards
- More functions on the dashboard maker.
- More control on users permissions.
- More backup monitoring options.
- More storage monitoring options.
March 28, 2022
PRTG is a need to have tool for IT
We utilize PRTG in the IT department to monitor network devices, servers, and services locally and remotely. PRTG provides real-time information about our system's health by alerting my team when something goes down/offline. I have PRTG Maps displayed on TVs throughout our department so other departments and employees see the status of our infrastructure.
- Monitoring throughput through network devices.
- Monitoring services for a critical application.
- Alerting staff when devices go offline.
- Providing a log of events and system status at any moment in the past.
- PRTG Maps\Web Pages are cumbersome to setup and change.
- The configuration interface is old and is not easy to work with at times.
- Enhanced triggers with more options.
February 24, 2022
Network Monitoring above others
Score 10 out of 10
Vetted Review
Verified User
This product is a key part of our overall systems monitoring, environmental monitoring, and logging. We use this system to act like a 24x7 on-call systems in trouble alerting mechanism for our internal group as well as notifying other business units of systems they rely on. Utilizing ICMP, SNMP, WMI as well as segmentation for other networks to mitigate against numerous holes in firewalls to allow for numerous system monitoring the product performs as expected and at times overperforms.
- Alerting.
- Notifications.
- Historical.
- Maps.
- Easy to use GUI.
- Strong documentation.
May 27, 2021
Perfect for EASY customization!
PRTG is being used to monitor a number of different IT technologies mainly in the infrastructure realm. There are several key uses:
- Device monitoring (Security, network, telephony, servers, power)
- Device troubleshooting (monitoring statistics of problematic device which could be any network connected device) over time to determine a baseline and solve problems
- Reporting on network utilization for capacity planning
- Netflow reporting for external connections
- Ability to monitor ALMOST anything that is network connected
- Flexibility in monitoring choices (SNMP, Scripts, PINGS, WMI etc)
- Easy to use web GUI for creating monitors, reports, and alerts
- Licensing on a per entity basis can be cumbersome for devices which have a ton of monitoring points like network switches\routers. Each sensor may count against a license, which could be a lot of you were monitoring every TX\RX of an SFP for example
- A better method to easily template\copy monitors across devices
- The navigation in the web GUI could be a little more straightforward in terms of the hierarchy
May 05, 2021
Don't pass on Paessler's PRTG Network Monitor
We use Paessler's PRTG Network Monitor IT operation monitoring. This is used throughout the organization.
We needed a more robust monitoring tool that was capable of delivering more in-depth monitoring of our network devices and other end-user nodes as needed. We had previously set up SNMP on most devices, but the previous free tool had limited reporting.
I was also looking for per-interface traffic stats on my Cisco inventory.
We needed a more robust monitoring tool that was capable of delivering more in-depth monitoring of our network devices and other end-user nodes as needed. We had previously set up SNMP on most devices, but the previous free tool had limited reporting.
I was also looking for per-interface traffic stats on my Cisco inventory.
- Setup was easy.
- Adding devices/sensor is so easy.
- Support is great.
- Cost is reasonable.
- Updates are automatic.
- A more built-in dashboard would be nice.
- Licensing can be tricky since it is not device based. Currently, each sensor (IE interface) counts as a sensor license
May 02, 2021
Small Scale Low Budget Monitoring Solution
PRTG software is being used as the network, servers and appliances fault and performance monitoring, event-based alerting, and network traffic flow analysis. Primarily PRTG was deployed for network monitoring, alerting, and reporting. It provides near to real-time monitoring data and supports the Network team to support their operations SLA.
- Fault and performance monitoring
- Alerting and reporting
- Custom parameters monitoring using custom probes.
- Support monitoring of large number of devices from same instance.
- By-default integration with 3rd party tools such as Splunk, Service Now
- More stability in the product.
- Probes for cloud services monitoring.
We use PRTG Network Monitor to monitor and alert all LAN, WAN, VPN, and website-related load balancers, switches, routers & firewalls for connectivity, latency, and throughput. It is being used mainly by 1 team/department. It addresses the problems of having high-level as well as finely-granular views in one pane including historical & trending of network throughput and usage, and proactive issue alerting.
- Allows for very easy agentless additions of monitors.
- Gives simplified views and customizable dashboards in the WUI.
- Gives excellent outputting/exporting options for structured historical data.
- The WUI overall, although it is thorough, could use some simplification to find what you are looking for.
- The WUI could also give better dependency linking, the existing tool is difficult to use.
- An HTML5/more enhanced/more interactive UI design.
May 02, 2021
Complex but flexible network monitoring software
PRTG is used only by the R&D department in our organization. We're using it to monitor some of our services and databases, but not all of them. It helps us understand if something major "got broken" with our product and if there are servers or databases which are completely unavailable or unstable.
- Ping for general availability of servers every constant time interval.
- By doing so, we can check statistics of availability over a period of given time.
- You can set different monitors for different needs.
- The UI is very "old" and not appealing.
- It's also not intuitive enough, UX-wise.
May 01, 2021
PRTG NMS easier than you think.
[PRTG] Network Monitor system is used as our primary network monitoring solution for monitoring critical business application servers as well as production servers. I had implemented this solution in PSMCL long time ago when I joined, since [then] I have deployed the solution on multiple times. [It's] very simple to deploy, maintain and manage. The auto discovery function along with sensor recommendation works well with minimal configuration. The best thing is that for smaller environments it has 100 sensors for lifetime. That is one more reason I deploy free version on smaller environment for trial then user decides to keep it or not.
- Ping Jitter to identify connection problems
- Traffic monitor for monitoring performance of wan links
- Snmp sensors
- Maps are difficult to make
The software is used by our IT Department. We monitor all of our network devices to check our availability. The second goal is to notice failures or blackouts before the user informs us, so we can react and resolve issues without notice by the users. One big advantage of PRTG is monitoring automated processes. We don't need to check them on our own. PRTG will send us notifications if any errors occur.
- Easy usage and implementing.
- Fewer resources needed.
- Low costs for purchases and services.
- More possibilities for monitoring Windows systems, not only over SNMP.
- Easier way to create our own sensors without programming.
April 30, 2021
PRTG Network Monitor Review
My Organization is belongs to Automotive factor, so in Production area we need smooth Network with zero DownTime.
Before PRTG we used multiple solutions but we faced lot of issues in Network, therefore we study and deploy this solution in our organization and now we monitor whole network in a glance and rectify issue As quick as possible.
Before PRTG we used multiple solutions but we faced lot of issues in Network, therefore we study and deploy this solution in our organization and now we monitor whole network in a glance and rectify issue As quick as possible.
- Notification: Device down or up quick notification is prompt.
- Graph, Reporting in a Glance.
- Complex often during troubleshoot
- Interface is very complex for users it can be improve.
- Time tacking configurations(i.e hierarchy etc.)
- community help is not so good
April 30, 2021
Light Weight Network Monitoring Tool
PRTG is used as a light weight Network Monitoring Solution for our customers where team just want to have a visibility on Network Fault and Performance Data along with Syslog and Traps with Netflow Data analysis. PRTG also offer notifications and integration options for ticketing and alerting command center tea and hence PRTG is helping us out for end to end network monitoring
- Out of the box default probes is available
- Distributed architecture
- Light Weight
- More integration options
- Enhanced probe management
- Application Stability and scalability is a must
April 05, 2021
The right size for everyone
PRTG Network Monitor is primarily being used by the IT department, however, the electrical department will also receive notifications for some device down notifications. We primarily use it for the notification functionality but also use the dashboard for some things. We work on a large construction site and have multiple locations - it's critical to respond to outages ASAP as they will have a negative effect on the business.
- Prompt notifications when a device goes down.
- Beautiful history graph showing you uptime/statuses
- Interface is a little difficult to navigate if you aren't tech savvy.
- Configuration of hierarchy can take a bit of time to set-up.
May 16, 2020
PRTG: best solution for small or big enterprises
PRTG is basically a network monitoring solution. It is being used by the whole organization and most of our clients too. When compared with other solutions like SolarWinds in terms of network monitoring, it is far better in many ways. It is budget friendly where you have unlimited licensing XL1 which is one of the best solutions for big enterprise solutions. When it comes to monitoring, auto-discovery of all the nodes, devices, networks using wmi or snmp easily can be done. GUI is easily understandable.
- Best for small to big enterprises especially XL1 - unlimited licensing.
- Auto-Discover of all the network devices, VMs in one shot and can easily monitor temperature, latency and such values with less efforts.
- Customized dashboards for NOC, alerts which glimpse, API many other features are available.
- Pricing model is very convincing for small to big business.
- API which you can pull the data from PRTG of your whole network and you can integrate with SOC. This is the best in PRTG.
- It has its own internal database and does daily auto-backups, just copy-paste is enough.
- No need to worry about database.
We use PRTG for real-time monitoring of all the servers across our various environments. It is, among other tools, a critical part of our infrastructure and alerts us almost instantly when a parameter has exceeded the specified ranges that we have setup. It is a very flexible tool and I have been extremely impressed with it overall.
- Very easy to setup new sensors (new endpoints to monitor).
- High level of customization for various features.
- User-friendly, intuitive web UI.
- Documentation could be a little more thorough/easy to understand.
- Built-in reports could be expanded a little bit more.
- Does not support SSO or more than one Active Directory sync.
April 20, 2020
PRTG. Simple, powerful and reliable
We monitor all production servers, network appliances and services on each. Currently utilizing over 600 of 100 sensors, and used as our early defense mechanism for any health issues or down devices. Easy way to get a baseline of resources, and look back at historical data to track trends or look at disk consumption, etc.
- Monitor servers, CPU, memory, disk, services.
- Monitor network and bandwidth, port up/down.
- Provide options for custom solutions to meet your environment.
- Support is great and always helpful, the often forgotten value of any product.
- OID/MIB import tool.
- SNMP error, doesn't point you in the right direction.