SessionCloud

SessionCloud is a platform offered by SessionTalk Ltd that allows businesses to create their own branded softphone applications for desktop and mobile devices. According to the vendor, SessionCloud caters to organizations of all sizes, from small businesses to enterprise-level VoIP providers. It is utilized by a range of professionals and industries, including IT service providers, telecommunications companies, call centers, VoIP providers, and PBX vendors.

Key Features

Desktop & Mobile Softphone Apps: SessionCloud offers a range of desktop and mobile softphone application solutions, including standalone apps and branded cloud softphones. According to the vendor, these softphones can be easily configured and managed through a secure web portal.

Push Notifications: SessionCloud provides push notification functionality for incoming calls, ensuring reliable notification with zero battery drain. According to the vendor, users can receive calls even when the softphone app is closed or running in the background.

External Provisioning: SessionCloud offers a QR code provisioning solution, allowing users to easily set up their softphone app without the need for usernames and passwords. The vendor claims that by scanning a QR code, users can quickly provision their app and reduce support queries.

Custom Branding: SessionCloud's whitelabel product allows businesses to have their own branded softphone apps. Users can customize the user interface, including icons, graphics, and color schemes. The vendor states that the whitelabel product also enables businesses to host their softphone apps under their own developer accounts.

Exceptional Support: SessionCloud provides support to assist users in setting up their softphone apps. According to the vendor, the support team helps with app creation and troubleshooting connectivity issues, ensuring a smooth user experience.

Softphones for Everyone: SessionCloud offers a range of softphone products suitable for different user bases. The "Generic" product is designed for businesses with a low user base, while the "Whitelabel" product allows businesses to host their own softphone apps on their developer accounts, according to the vendor.

Encryption: SessionCloud supports TLS and SRTP encryption for secure calls, ensuring the privacy and security of business communications. According to the vendor, calls made through SessionCloud are encrypted to protect sensitive information.

Video Calling: SessionCloud enables HD video calling with support for H264 and VP8 codecs, providing high-quality video calls within the softphone app. The vendor claims that this feature enhances communication and collaboration for businesses.

Messaging: SessionCloud allows users to send and receive instant messages within the softphone app. According to the vendor, the app supports receiving messages via push notifications, ensuring a seamless user experience for communication and collaboration.

Opus and G722: SessionCloud supports high-definition audio codecs, including Opus and G722, ensuring crystal clear audio quality during calls. The vendor states that users can enjoy high-fidelity voice communication with SessionCloud.