Highly Impressed, Works so well.
May 16, 2024
Highly Impressed, Works so well.
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Atera
Ticketing system : i love how the ticketing system the support team to stay on track and ensure that all requests coming from our clients are attended to in a systematic manner.
Resource monitoring : i am able to use Atera to monitor all our resources as it checks the health of all of them and alerts me if there is any possible issue so it can be taken care of sooner.
Streamlining and automating patching within all the departments.
- Resource monitoring
- Patching
- Ticketing
- Atera is not as customizable.
- The mobile app has less features.
- There is no flexible subcription for smaller organizations
- Less finances are being used in maintainance of our resources because through monitoring we are able to notice problems before they become huge problems that cause us more money.
- Our clients are being served more efficiently through the ticketing system and this has led to more refferals.
Having a single platform approach has helped us keep track of everything on the same platform making management extra easy.
Atera is way more user friendly , it has a smooth learning curve and the pricing is favorable. Atera also has a lot of features that make it superior. They even have additional features like the ticketing system that was a pleasant surprise to have. Overall Atera stands out at the top.
Do you think Atera delivers good value for the price?
Yes
Are you happy with Atera's feature set?
Yes
Did Atera live up to sales and marketing promises?
Yes
Did implementation of Atera go as expected?
Yes
Would you buy Atera again?
Yes