I highly recommend , works like magic!!!
May 16, 2024
I highly recommend , works like magic!!!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Atera
We use Atera to monitor all our devices to get full visibility and also full control of our IT enviroment.
The remote access is also in use and super helpful as we are ablr to start sessions instantly using Anydesk.
Atera helps us to offer support to clients and issue resolution through the ticketing and helpdesk features.
We use Atera to ensure our networks are secure through security scans in real time.
- Security scans of networks through network discovery.
- End user support through ticketing and helpdesk.
- Remote monitoring and management.
- Remote access.
- Patching tool does not pick up machines that were offline when the process was going on.
- Ability of the platform to be customized to met particular needs.
- Keeping our network secure means keeping our data secure and this is a great selling point.
- Ticketing system has helped us improve our customer experience leading to more sales.
- Patch management helps us save money by ensuring all softwares are up to date and fully efficient.
Atera being an all in one solutions means we only had to purchase one platform to accomplish so many things in the organization instead of having to get different softwares for all the features that are needed to ensure the IT enviroment is well covered and taken care of.
Atera has so many features that are fully functional.
Atera is easy to use.
Do you think Atera delivers good value for the price?
Yes
Are you happy with Atera's feature set?
Yes
Did Atera live up to sales and marketing promises?
Yes
Did implementation of Atera go as expected?
Yes
Would you buy Atera again?
Yes