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Using isolved in the PEO/ASO Space
May 14, 2024

Using isolved in the PEO/ASO Space

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Reseller

Software Version

iSolved (modern)

Modules Used

  • Mojo
  • Payroll
  • Human Resources
  • Benefits Enrollment
  • Time and Attendance
  • Hire

Overall Satisfaction with isolved

We are a PEO (professional employer organization) and our clients use isolved for their HRCM tool. The tool does everything from onboarding, employee management, payroll & reporting , to offboarding.
  • onboarding
  • payroll management
  • general reporting
  • benefits set up is pretty complex for small business
  • more reporting capabilities - maybe an advanced report writing wizard.
  • There seems to be a lot of work to do for the PEO space
  • if using for PEO/ASO, we haven't seen much ROI as of this date as we have had too many issues with clients not liking the product
personally, I like the product. It has a lot of capabilities. But we have not had many clients at all that likes the product and after a client gets through implementation, they immediately express regrets.
isolved does have a lot of capabilities, but in my experience, smaller businesses tend to like Prism better - its more simplified.

Do you think isolved delivers good value for the price?

Not sure

Are you happy with isolved's feature set?

Yes

Did isolved live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of isolved go as expected?

I wasn't involved with the implementation phase

Would you buy isolved again?

Yes

Just for PEO generally, I think its a lot of work internally to manage isolved. isolved does have a lot of capabilities, but for us its taking double the internal resources to manage with isolved than it did with our other solution.

isolved Feature Ratings

7.4
Employee demographic data
10
Employment history
10
Job profiles and administration
7
Workflow for transfers, promotions, pay raises, etc.
5
Organizational charting
7
Organization and location management
5
Compliance data (COBRA, OSHA, etc.)
8
7.0
Pay calculation
10
Support for external payroll vendors
3
Off-cycle/On-Demand payment
10
Benefit plan administration
2
Direct deposit files
10
Salary revision and increment management
7
Reimbursement management
7
10.0
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
10.0
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
10.0
Tracking of all physical assets
10
4.7
Report builder
4
Pre-built reports
5
Ability to combine HR data with external data
5
Integration with other HR capabilities ()
Not Rated
7.0
Performance plans
5
Performance improvement plans
4
Review status tracking
8
Review reminders
9
Multiple review frequency
9
9.0
Create succession plans/pools
9
Candidate ranking
9
Candidate search
10
Candidate development
8
8.0
New hire portal
8
Manager tracking tools
8
8.0
Corporate goal setting
8
Individual goal setting
8
Line-of sight-visibility
8
Performance tracking
8
7.4
Job Requisition Management
8
Company Website Posting
8
Publish to Social Media
7
Job Search Site Posting
7
Duplicate Candidate Prevention
8
Applicant Tracking
7
Notifications and Alerts
7