Mattermost contributes to a sense of community among remote teams.
Updated March 05, 2024
Mattermost contributes to a sense of community among remote teams.
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Mattermost
We use Mattermost as a communication tool for the entire organization. Management can send a message to the entire organization using an "Announcements" channel that all employees are auto-subscribed to. Additionally, we have channels for each specialty area within the company. HR created a channel for people to "Ask HR Anything". Members of a team can create their own channels and manage their own members. I find it intuitive and dare I say fun to use.
- Intuitive interface.
- Easy to create channels.
- Mobile and Desktop apps let you stay connected anywhere.
- Would be nice to be able to arrange pinned posts.
- Would be great to have a NOTES section per channel for links, phone numbers, text blocks, etc.
- Faster response times than email to a group or an individual.
- Ability to engage a group of SMEs in a single channel.
- Ability to quickly construct a channel of colleagues to stay in touch with during remote work day.
Mattermost being open-source is an attractive proposition to the customer software consultancy I work for. The ability for our developers to be able to dig into the source code and modify the software to our specifications is a game changer. That being said, I don't believe we've altered it at all.
- Microsoft Teams and Slack
Microsoft Teams feels quite clunky and the video chat is buggy. Slack is close but maybe not quite as feature-rich. Mattermost just feels like the right tool for a company my size ~1000+ users. No one has had any major issues with this tool and there haven't been any complaints. The zoom integration is great.
Do you think Mattermost delivers good value for the price?
Yes
Are you happy with Mattermost's feature set?
Yes
Did Mattermost live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Mattermost go as expected?
I wasn't involved with the implementation phase
Would you buy Mattermost again?
Yes
Mattermost Feature Ratings
Using Mattermost
1200 - Most business functions are represented. Human Resources, Business leadership, Special interest groups, Business Teams, Client Teams, etc. Mattermost allows our business to communicate in a manner which is both broad and focused. Our executives can communicate to our entire company in one place. HR has a dedicated channel for broad questions to be answered. Client teams have their dedicated channels, etc.
2 - We have two people on staff that manage Mattermost. These are tech savvy developers with many years of experience between them. In general the management of Mattermost software itself does not appear to be terribly involved. In my experience there has been very little downtime to perform upgrades.
- Communication between leadership and the entire company.
- Team member communication while on client projects.
- Human Resources channel.
- Hangout Lounge for our remote team members to socialize, post memes, etc.
- Several special interest groups formed organically.
- IT service desk possibly.