Fantastic Product; Account Management is consistently difficult
December 21, 2021
Fantastic Product; Account Management is consistently difficult
Score 8 out of 10
Vetted Review
Verified User
Software Version
Business
Overall Satisfaction with Mode Analytics
We use Mode's white label embed feature, to power in-app reporting for our customers -- even going so far as doing rapid prototyping for them. We also use Mode Analytics to centralize, protect, and ease our team's access to data sources.
- Easy to use (click a button and get right to SQL).
- Security First (everything is locked down by default).
- The White Label feature is super easy to skin -- our embedded reports look just like our app!
- My only gripe is account management. The AM team turns over often, and every renewal is a fight, starting with a 40% price hike and ultimately getting whittled down to something reasonable.
- White-label embed.
- Security.
- Extremely positive. It's a key feature in our application.
- Were it not for the account management bit, Mode would be hands-down our recommendation for anyone looking for cloud BI.
Mode Analytics is better for us than most -- because of its white-label feature, its security-first posture, and the fact that you can go directly to SQL.
Do you think Mode Analytics delivers good value for the price?
Yes
Are you happy with Mode Analytics's feature set?
Yes
Did Mode Analytics live up to sales and marketing promises?
Yes
Did implementation of Mode Analytics go as expected?
Yes
Would you buy Mode Analytics again?
Yes