Overall Satisfaction with Oracle EPM Cloud
Oracle Account Reconciliation Cloud is used by finance. It is used to reconcile accounts during period-end activities.
- Automate the reconciliation process
- Contributes to reducing the time it takes to close the books
- Automate the reconciliation process
- It would be great to embed AI (Artificial Intelligence) into ARC so that it learns the reconciliation error patterns
- RPA (Robotic Process Automation) could be a good addition to ARC to automate the full process of reconciliation and correction
- Process streamlining
- Efficiency
- Time reduction
EPM was the only product we have evaluated.
Oracle Fusion Cloud Enterprise Performance Management Feature Ratings
Oracle EPM Cloud Decision Factors
Adoption, and Customer Service
Using Oracle EPM Cloud
70 - Core Finance business users and users from different other departments
2 - 1 functional and 1 technical
- Budgeting & planning for Opex/Capex and Manpower
- Profitability and Cost Management
- Chatbot
- Digital Assistant
- Enable ARC
- Enable performance reporting
Evaluating Oracle EPM Cloud and Competitors
- Price
- Product Features
- Product Usability
- Product Reputation
- Existing Relationship with the Vendor
- Analyst Reports
Product features
We would do it the same way.
Oracle EPM Cloud Implementation
- Third-party professional services
Evosys
Yes - FCCS
EPBCS/Manpower
EPBCS/Capex & Opex
EPBCS/Manpower
EPBCS/Capex & Opex
Change management was a major issue with the implementation - We need to take more time with the business stakeholders explaining to them what the product could do for them and how they could benefit from it.
- EPM is not always a plug and play product
- It requires a different technical skill set (ESBASE)
Oracle EPM Cloud Training
- no training
The interface is easy to learn but we faced a challenge with the technical knowledge which requires a different skillset (ESBASE)
Configuring Oracle EPM Cloud
The core financial structure needs to be streamlined before you should consider implementing EPM
No - there is no facility to customize the interface
No - the product does not support adding custom code
Oracle EPM Cloud Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed Support understands my problem Quick Initial Response | Escalation required Difficult to get immediate help |
The exceptional support is usually received through the CSM not through Oracle support directly
Using Oracle EPM Cloud
Pros | Cons |
---|---|
Like to use Easy to use Technical support not required Well integrated Consistent Quick to learn Familiar | Unnecessarily complex Cumbersome Feel nervous using |
- Reporting
- Consolidation
- Budgeting recharges
- ARC
Oracle EPM Cloud Reliability
Integrating Oracle EPM Cloud
- EBS
The integration was smooth
- File import/export
- Single Signon
HDL
It is simple