Pingdom an easy to implement, mandatory no brainer for your org.
November 29, 2022
Pingdom an easy to implement, mandatory no brainer for your org.
Score 10 out of 10
Vetted Review
Verified User
Software Version
Standard
Overall Satisfaction with SolarWinds Pingdom
Our public facing connections including B2B and web portals are all monitored with latency monitors and realtime user simulations on our most critical customer facing webapps. Knowing our edge performance and uptime is invaluable for giving us ease of mind and allowing us to focus on improvements while getting instant feedback.
- Ping latency from around the globe or region specific
- Real time user simulations allowing deep analysis of performance and experience
- Integrates wonderfully with the rest of the Solarwinds Platform to provide incredibly detailed transaction logs from end to end.
- Integration of pingdom into Solarwinds platform is prone to disruptive changes where existing api templates are replaced without retaining function.
- Integration of payment is still prone to issues given pingdom prefers credit card payment vs standard invoice approach used by enterprise orgs. 3rd year of repeated issues due to this during renewal.
- Being able to show developers that performative changes are working in the wild saves immense amounts of time fixing external user complaints.
- Seeing where in a end user app transaction a failure is occuring via pingdom user simulation testing means eliminating most of the possible causes without a bit of work.
We use a mixture of atlassian products and chose to use this at the beginning of 2020 when our org switched to full remote work posture. While it was nice having integration with opsgenie and our jira ticketing system it did not provide quite the mixture of flexibility and usability we needed. Between limits on API calls and a less than perfect documentation experience the choice to instead choose Pingdom and it's vastly deeper and more flexible tools to give us the data we needed.
Do you think SolarWinds Pingdom delivers good value for the price?
Yes
Are you happy with SolarWinds Pingdom's feature set?
Yes
Did SolarWinds Pingdom live up to sales and marketing promises?
Yes
Did implementation of SolarWinds Pingdom go as expected?
Yes
Would you buy SolarWinds Pingdom again?
Yes