Whatfix is a great tool supported by a great team!
May 22, 2021
Whatfix is a great tool supported by a great team!
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Whatfix
We use Whatfix to serve our user base with guided instructional tours. It is mainly being used by the digital and marketing departments. We have a number of tours to help our learners onboard onto our system and for releasing general notices and alerts. We plan to do more with it as we get more comfortable with understanding the needs of our users and the features of Whatfix.
- Ongoing support
- Features
- Listening to clients
- Some limits around the product
- Analytics
- Tours
- Ongoing support
- Making data-driven decisions
- Helping take our inductions fully remote
- Onboarding new users
- Helping reduce support tickets
Do you think Whatfix delivers good value for the price?
Yes
Are you happy with Whatfix's feature set?
Yes
Did Whatfix live up to sales and marketing promises?
Yes
Did implementation of Whatfix go as expected?
Yes
Would you buy Whatfix again?
Yes