8x8 Work

Formerly 8x8 X Series

8x8 Work is a collaboration hub for phone, video, and messaging. It brings secure unified communication and collaboration experiences to every employee.

8x8 Work gives business phones:

• A modern cloud-based phone system.

• Voice quality in the office or on the go, analytics, and a single administration platform to manage locations.

• Integrated business apps, including Microsoft Teams and CRM system, with the cloud phone system.

• Support for business continuity and resilience with 8x8's secure, fully redundant data centers.

• 8x8 Work Mobile and Desktop Apps consolidation of essential business communications in one simple app.

The 8x8 Work capabilities include:

• Enterprise-grade cloud PBX with auto-attendant, voicemail, flexible call flows and global coverage

• Collaboration from desktop and mobile devices with voice, video, private messaging, and team chat.

• Frontdesk for Receptionists - a tailored experience to deliver efficiency and productivity for handling high call volumes.

• Unlimited Calling, SMS & Fax

• Multi-Level Auto Attendant

• Call Recordings

• Visual Voicemail

• Local Number Porting & Direct Dial Number

• Overhead Paging

• Caller ID, Blocking, & Do Not Disturb

• Call Forwarding & Transfer

• Call Waiting & Parking

• 3-Way Calling

• Ring Group

• Call Monitoring

• Call Queues

• Role-Based Access Controls

• Multi-Site Support

• User Provisioning

• Cost Center

• Emergency Services

• Administration capability on the go with an 8x8 Mobile App

• Directory Assistance

• Presence

• Analytics & Conversation Insights