8x8, Inc.

8x8, Inc.

8x8, Inc. (NYSE:EGHT) cloud solutions help businesses transform their customer and employee experience. With one system of engagement for voice, video, chat and contact center and one system of intelligence on one technology platform, businesses can now communicate faster and smarter to exceed the speed of customer expectations.

8x8 breaks down silos between sales, service, help desks and customers to get your people working together to solve problems, identify opportunities and deliver a better experience for everyone. By providing voice, video, chat and contact center on one cloud-based platform, 8x8 helps you delight customers and thrive in a competitive business environment.

Our products and services include:

  • 8x8 Virtual Office: Cloud-based VoIP business phone service
  • 8x8 Cloud Contact Center: Cloud-based call center / contact center
  • 8x8 Virtual Office Analytics: Detailed reporting on all extensions in your organization including active calls, abandoned calls, talk time, ring time, call detail records
  • 8x8 Contact Center analytics: Highly visual and intuitive dashboards to give you instant understanding of call center performance