8x8, Inc.

8x8, Inc.

8x8, Inc. (NASDAQ: EGHT) is transforming the future of business communications as a leading Software as a Service provider of Experience Communications as a Service (XCaaS). XCaaS brings customer and employee experience together with contact center, voice, video, chat, and APIs on one cloud-native platform.

The 8x8 eXperience Communications Platform™ is the first and only true XCaaS platform in the market and optimizes omnichannel customer experience with data-driven insights while enabling robust employee engagement in a work-from-anywhere world.

Our products and services include:

  • An omnichannel contact center solution supporting inbound/outbound interactions for all voice and digital channels

  • A powerful conversational AI solution for automated self-service experiences with turnkey integrations to other systems to optimize the level of personalization during interactions

  • A full suite of Workforce Engagement Management applications that include native Quality Management and Speech and Text Analytics

  • Best-in-class, enterprise-grade PBX features that include auto-attendant, voicemail, flexible call flow rules, and number coverage in over 100 countries

  • Business SMS/MMS and internet fax

  • End-to-end encrypted video meetings for up to 500 participants for deeper collaboration, supporting a global workforce