Great communications solution for any sized business.
Rating: 9 out of 10
February 04, 2025
CW
Vetted Review
Verified User
9 years of experience
Starting at $24 per month
View Pricing Overview
What is 8x8 Work?
8x8 Work is a collaboration hub for phone, video, and messaging. It brings secure unified communication and collaboration experiences to every employee.
Learn from top reviewers
The Phone and Communications System for All
Rating: 9 out of 10
May 21, 2025We use it as our basic telephone system, fax system and for inner office communications with some messaging with third parties. We still prefer to have a live voice answering ...
Great communications solution for any sized business.
Rating: 9 out of 10
February 4, 2025We use 8x8 in our multiple location midsize business as our main communication and collaboration tool. 8x8 would scale very well for larger companies with many functions and m...
Chase Wade
Director - Corporate
Director of Operations
EXACTA Dental Products
9 years of experienceVerified on LinkedIn
8x8 Work does what it does
Rating: 8 out of 10
February 3, 2025We use 8x8 in place of having desk phones. Since we are a hybrid shop, a desk phone solution doesn't make a lot of sense. I'm just a user, but from day 1, 8x8 worked for me. W...
8x8 is a great tool to add to productivity
Rating: 9 out of 10
January 31, 2025We use 8x8 in our office as a replacement for our phone & fax systems. As the person in the front office, 8x8 is an invaluable tool for me. The dashboard makes it so easy ...
Mary Buckingham
Administrative Assistant - Marketing
Administrative Assistant
Dodge Engineering & Controls
8 years of experience8x8 Good or Bad?
Rating: 9 out of 10
January 31, 2025I own an auto dealership, and 8x8 handled all my phone lines, voicemails, and auto-response very well... They moved all my phone lines and 800 numbers quickly and correctly, m...
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Awards
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Video Reviews
1 video
User Review: Small Business Uses 8x8 X Series To Keep Communication Flowing Between Employees
01:51
Pricing
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.8x8.com/products/plans-and…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $24 per month
Product Demos
8x8 Work
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Features
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is 8x8 Work?
8x8 Work is a collaboration hub for phone, video, and messaging that brings secure unified communication and collaboration experiences to employees.
8x8 Work gives business phones:
A modern cloud-based phone system.
Voice quality in the office or on the go, analytics, and a single administration platform to manage locations.
Integrated business apps, including Microsoft Teams and CRM system, with the cloud phone system.
Support for business continuity and resilience with 8x8's secure, fully redundant data centers.
8x8 Work Mobile and Desktop Apps consolidation of essential business communications in one simple app.
The 8x8 Work capabilities include:
Enterprise-grade cloud PBX with auto-attendant, voicemail, flexible call flows and global coverage
Collaboration from desktop and mobile devices with voice, video, private messaging, and team chat.
Frontdesk for Receptionists - a tailored experience to deliver efficiency and productivity for handling high call volumes.
Unlimited Calling, SMS & Fax
Multi-Level Auto Attendant
Call Recordings
Visual Voicemail
Local Number Porting & Direct Dial Number
Overhead Paging
Caller ID, Blocking, & Do Not Disturb
Call Forwarding & Transfer
Call Waiting & Parking
3-Way Calling
Ring Group
Call Monitoring
Call Queues
Role-Based Access Controls
Multi-Site Support
User Provisioning
Cost Center
Emergency Services
Administration capability on the go with an 8x8 Mobile App
Directory Assistance
Presence
Analytics & Conversation Insights
8x8 Work Features
Cloud PBX Features
- Supported: Hosted PBX
- Supported: Multi-level Interactive Voice Response (IVR)
- Supported: User templates
- Supported: Call reports
- Supported: Directory of employee names
Call Management Features
- Supported: Answering rules
- Supported: Call recording
- Supported: Call park
- Supported: Call screening
- Supported: Message alerts
VoIP system collaboration Features
- Supported: Video conferencing
- Supported: Audio conferencing
- Supported: Video screen sharing
- Supported: Instant messaging
Mobile apps Features
- Supported: Mobile app for iOS
- Supported: Mobile app for Android
8x8 Work Videos
8x8 Work Integrations
8x8 Work Competitors
8x8 Work Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
8x8 Work Downloadables
Frequently Asked Questions
8x8 Work is a collaboration hub for phone, video, and messaging. It brings secure unified communication and collaboration experiences to every employee.
8x8 Work starts at $24.
MiVoice Office Application Suite (Mitel Application Suite), Dialpad Connect, and Jive are common alternatives for 8x8 Work.
Reviewers rate Mobile app for iOS highest, with a score of 9.
The most common users of 8x8 Work are from Small Businesses (1-50 employees).
Comparisons
Compare with
Reviews From Top Reviewers
(1-5 of 464)
8x8 Work does what it does
Rating: 8 out of 10
February 03, 2025
TP
Vetted Review
Verified User
3 years of experience
8x8 is a great tool to add to productivity
Rating: 9 out of 10
January 31, 2025
MB
Vetted Review
Verified User
8 years of experience
8x8 Good or Bad?
Rating: 9 out of 10
January 31, 2025
MM
Vetted Review
Verified User
3 years of experience
The Phone and Communications System for All
Rating: 9 out of 10
May 21, 2025
EB
Vetted Review
Verified User
10 years of experience