User Friendly.
Rating: 9 out of 10
September 17, 2024
AW
Vetted Review
Verified User
2 years of experience
Starting at $24 per month
View Pricing Overview
What is 8x8 Work?
8x8 Work is a collaboration hub for phone, video, and messaging. It brings secure unified communication and collaboration experiences to every employee.
Learn from top reviewers
User Friendly.
Rating: 9 out of 10
September 17, 2024We currently use 8x8 as our primary phone system for our office. We frequently use SMS capabilities and voicemail routing tools. We appreciate the ability to access our office...
8x8 Work - A great solution for VOIP
Rating: 9 out of 10
September 2, 2024We switched from an on premises phone switch to 8x8 Work in the cloud. This product has been so successful in all aspects of our business. It is so much easier to maintain and...
Darren Woods
Administrator - Information Technology
Systems Administrator
The Systems Depot
2 years of experience8X8 lightyears beyond Morse Code and Pony Express!
Rating: 10 out of 10
August 27, 2024We utilize 8X8 across our organization in several countries. It enables us to communicate effectively at a very low price point. We implemented the contact center for Security...
Jim Crear
Manager - Information Technology
Manager of IT and Facilities
Corero Network Security
1 year of experienceEasy implementation, good value
Rating: 9 out of 10
August 2, 2024The Center for Family Services of PBC was relying on a outdated POTS-based PBX and phones. The system was old enough that parts could only be obtained by cannibalizing another...
Todd L'Herrou
C-Level Executive - Other
CEO
Center for Family Services of Palm Beach County
1 year of experience8x8 X Series Customer for 12 Years
Rating: 7 out of 10
July 25, 2024We use 8x8 for our U.S. team. We have used it overseas in years past as well but don't anymore. It allows us to still have a virtual presence even though we haven't been in a ...
Michael Weisel
Director - Information Technology
Co-founder & Chief Technology Officer
Gold Lasso, Inc.
12 years of experience
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Awards
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Video Reviews
1 video
User Review: Small Business Uses 8x8 X Series To Keep Communication Flowing Between Employees
01:51
Pricing
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.8x8.com/products/plans-and…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $24 per month
Product Demos
8x8 Work
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is 8x8 Work?
8x8 Work is a collaboration hub for phone, video, and messaging that brings secure unified communication and collaboration experiences to employees.
8x8 Work gives business phones:
A modern cloud-based phone system.
Voice quality in the office or on the go, analytics, and a single administration platform to manage locations.
Integrated business apps, including Microsoft Teams and CRM system, with the cloud phone system.
Support for business continuity and resilience with 8x8's secure, fully redundant data centers.
8x8 Work Mobile and Desktop Apps consolidation of essential business communications in one simple app.
The 8x8 Work capabilities include:
Enterprise-grade cloud PBX with auto-attendant, voicemail, flexible call flows and global coverage
Collaboration from desktop and mobile devices with voice, video, private messaging, and team chat.
Frontdesk for Receptionists - a tailored experience to deliver efficiency and productivity for handling high call volumes.
Unlimited Calling, SMS & Fax
Multi-Level Auto Attendant
Call Recordings
Visual Voicemail
Local Number Porting & Direct Dial Number
Overhead Paging
Caller ID, Blocking, & Do Not Disturb
Call Forwarding & Transfer
Call Waiting & Parking
3-Way Calling
Ring Group
Call Monitoring
Call Queues
Role-Based Access Controls
Multi-Site Support
User Provisioning
Cost Center
Emergency Services
Administration capability on the go with an 8x8 Mobile App
Directory Assistance
Presence
Analytics & Conversation Insights
8x8 Work Features
Cloud PBX Features
- Supported: Hosted PBX
- Supported: Multi-level Interactive Voice Response (IVR)
- Supported: User templates
- Supported: Call reports
- Supported: Directory of employee names
Call Management Features
- Supported: Answering rules
- Supported: Call recording
- Supported: Call park
- Supported: Call screening
- Supported: Message alerts
VoIP system collaboration Features
- Supported: Video conferencing
- Supported: Audio conferencing
- Supported: Video screen sharing
- Supported: Instant messaging
Mobile apps Features
- Supported: Mobile app for iOS
- Supported: Mobile app for Android
8x8 Work Videos
8x8 Work Integrations
8x8 Work Competitors
8x8 Work Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
8x8 Work Downloadables
Frequently Asked Questions
8x8 Work is a collaboration hub for phone, video, and messaging. It brings secure unified communication and collaboration experiences to every employee.
8x8 Work starts at $24.
MiVoice Office Application Suite (Mitel Application Suite), Dialpad Connect, and Jive are common alternatives for 8x8 Work.
Reviewers rate Answering rules and Call park highest, with a score of 8.9.
The most common users of 8x8 Work are from Small Businesses (1-50 employees).
Comparisons
Compare with
Reviews From Top Reviewers
(1-5 of 261)
8x8 Work - A great solution for VOIP
Rating: 9 out of 10
September 02, 2024
DW
Vetted Review
Verified User
2 years of experience
8X8 lightyears beyond Morse Code and Pony Express!
Rating: 10 out of 10
August 27, 2024
JC
Vetted Review
Verified User
1 year of experience
Fresh Experince based answers
Rating: 10 out of 10
June 23, 2024
LD
Vetted Review
Verified User
1 year of experience
Great product and so usable!!
Rating: 10 out of 10
November 28, 2024
Vetted Review
Verified User
2 years of experience