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Acumatica

Acumatica

Overview

What is Acumatica?

Acumatica delivers a set of cloud-based business software applications with dashboards, reporting tools, integrated document management, centralized security, and customization tools.

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Recent Reviews

Acumatica Review

8 out of 10
February 27, 2024
Incentivized
So this will be our main ERP system. So we'll use it for finance, we'll use it time and attendance. We'll also use it for the field …
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Acumatica Review

7 out of 10
February 15, 2024
Incentivized
We're a sales organization and we are using Acumatica for all of our sales order processing, shipping and warehouse operations, and …
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Acumatica Review

10 out of 10
February 05, 2024
Incentivized
We use it for time and billing for all of our third-party administration, defined benefit, and co-sourcing clients around our retirement …
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Acumatica Review

8 out of 10
February 05, 2024
Incentivized
It is, well it's in the process of becoming the backbone of our company. From an ERP standpoint, migrating and integrating all our …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 65 features
  • Accounts payable (420)
    8.7
    87%
  • Journals and Reconciliations (314)
    8.7
    87%
  • Accounts receivable (328)
    8.6
    86%
  • Cash and Asset Management (277)
    8.6
    86%

Reviewer Pros & Cons

View all pros & cons

Video Reviews

37 videos

Manufacturer's take on accounting: An Acumatica Review
11:07
IT Manager's insight: An Acumatica Review
03:53
Software we rely on | Acumatica User Review
07:27
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Pricing

View all pricing

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.acumatica.com/acumatica…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $1,000 per year
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Features

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

8.6
Avg 7.2

Customization

This addresses a company’s ability to configure the software to fit its specific use case and workflow.

8.5
Avg 7.2

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

8.6
Avg 8.1

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

8.4
Avg 7.0

General Ledger and Configurable Accounting

Financial management solution, including capabilities for general ledger and configurable accounting

8.9
Avg 7.6

Inventory Management

The ability to track and manage the flow of goods or materials into and out of an inventory.

8.5
Avg 7.9

Order Management

The ability to process orders, and track them from quote to cash.

8.8
Avg 7.8

Subledger and Financial Process

Revenue management solution including capabilities for subledgers and financial processes

8.9
Avg 7.4

Project Financial Management

Project financial management solution including capabilities for project budgeting, cost control, billing and contract management.

9.9
Avg 7.6

Project Execution Management

Project execution management solution including capabilities for project scheduling, resource management, and team member task management.

8.2
Avg 6.8

Grants Management

Grants management solution for higher education, public sector, or non-profits with capabilities for managing financial awards for program and project funding

8.2
Avg 7.6

Procurement

Procurement management solution with capabilities for sourcing, contracting, procure-to-pay and supplier management

7.7
Avg 7.0

Risk Management

Risk management solution with capabilities for managing controls, assessing control effectiveness, certifying controls, and addressing deficiencies

8.7
Avg 6.5

Logistics

Logistics solution with capabilities for transportation planning, transportation execution, trade compliance, customs management, warehouse management and warehouse workforce management.

8.7
Avg 6.9

Manufacturing

Manufacturing solution for managing manufacturing processes and costs.

8.9
Avg 7.5

Supply Chain

Supply Chain Planning solution with capabilities for planning, performance monitoring, change responses and execution.

8.3
Avg 7.2

Product Lifecycle Management

Product Lifecycle Management solution with capabilities for innovation management, product development

8.7
Avg 7.3
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Product Details

What is Acumatica?

Acumatica delivers a set of cloud-based business software applications with dashboards, reporting tools, integrated document management, centralized security, and customization tools. It is a modular offering and can be deployed in multiple ways to accommodate business needs, either as an ERP or a narrower (and less expensive) accounting solution with the Financial Management Suite. Other modules are the Project Accounting Suite (budgeting, payroll and time sheet, analytics, and other functions), the Distribution Management Suite (purchasing, ordering, inventory tracking, order filling) and the Customer Management Suite (general CRM capabilities). Unlike many ERPs, Acumatica is not industry specific, and touts capabilities of interest to retailers, eCommerce users, even non-profits, and other possible small to medium-sized businesses desiring to automate business processes.

Acumatica Features

General Ledger and Configurable Accounting Features

  • Supported: Accounts payable
  • Supported: Accounts receivable
  • Supported: Global Financial Support
  • Supported: Primary and Secondary Ledgers
  • Supported: Journals and Reconciliations
  • Supported: Configurable Accounting
  • Supported: Standardized Processes

Subledger and Financial Process Features

  • Supported: Billing Management
  • Supported: Cash and Asset Management
  • Supported: Travel & Expense Management
  • Supported: Budgetary Control & Encumbrance Accounting
  • Supported: Period Close

Inventory Management Features

  • Supported: Inventory tracking
  • Supported: Automatic reordering
  • Supported: Location management

Order Management Features

  • Supported: Pricing
  • Supported: Order entry
  • Supported: Credit card processing
  • Supported: Cost of goods sold
  • Supported: Order Orchestration

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Benefit plan administration
  • Supported: Direct deposit files

Reporting & Analytics Features

  • Supported: Dashboards
  • Supported: Standard reports
  • Supported: Custom reports

Customization Features

  • Supported: API for custom integration
  • Supported: Plug-ins

Security Features

  • Supported: Role-based user permissions
  • Supported: Single sign-on capability
  • Supported: Multi-factor authentication
  • Supported: User-level audit trail

Grants Management Features

  • Supported: Award Lifecycle Management

Project Financial Management Features

  • Supported: Budgeting and Forecasting
  • Supported: Project Costing
  • Supported: Cost Capture
  • Supported: Capital Project Management
  • Supported: Customer Contract Compliance
  • Supported: Project Revenue Recognition

Project Execution Management Features

  • Supported: Project Planning and Scheduling
  • Supported: Task Insight for Project Managers
  • Supported: Project Mobile Functionality
  • Supported: Definable Resource Pools

Procurement Features

  • Supported: Bids Analyzed and Compared
  • Supported: Contract Authoring
  • Supported: Requisitions-to-Purchase Orders Integrated
  • Supported: Supplier Management

Risk Management Features

  • Supported: Risk Repository
  • Supported: Control Management
  • Supported: Control Efficiency Assessments
  • Supported: Issue Detection
  • Supported: Remediation and Certification

Logistics Features

  • Supported: Transportation Planning and Optimization
  • Supported: Transportation Execution Management
  • Supported: Trade and Customs Management
  • Supported: Fulfillment Management
  • Supported: Warehouse Workforce Management

Manufacturing Features

  • Supported: Production Process Design
  • Supported: Production Management
  • Supported: Configuration Management
  • Supported: Work Execution
  • Supported: Manufacturing Costs

Supply Chain Features

  • Supported: Forecasting
  • Supported: Inventory Planning
  • Supported: Performance Monitoring

Product Lifecycle Management Features

  • Supported: Proposal Management
  • Supported: Product Master Data Management

Acumatica Screenshots

Screenshot of Acumatica Cloud ERP - Device SupportScreenshot of Acumatica Cloud ERP - Production Manager DashboardScreenshot of Acumatica Cloud ERP - Production Schedule BoardScreenshot of Acumatica Cloud ERP -Warehouse Manager DashboardScreenshot of Acumatica Cloud ERP - Purchasing Manager DashboardScreenshot of Acumatica Cloud ERP - Sales Manager Dashboard

Acumatica Videos

Acumatica Cloud ERP: Overview
Acumatica Customer Story: Cornell Cooperative Extension
Acumatica Customer Story: Dukathole Group
Acumatica Customer Story: Eagle Fence Distributing
Acumatica Customer Story: Clive Coffee
Acumatica Customer Story: Quality Material Handling

Acumatica Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationApple iOS, Android
Supported CountriesGlobal
Supported LanguagesEnglish, French, Spanish

Frequently Asked Questions

Acumatica delivers a set of cloud-based business software applications with dashboards, reporting tools, integrated document management, centralized security, and customization tools.

Acumatica starts at $1000.

NetSuite ERP, Sage Intacct, and Microsoft Dynamics 365 are common alternatives for Acumatica.

Reviewers rate Project Costing and Cost Capture and Project Revenue Recognition highest, with a score of 9.9.

The most common users of Acumatica are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(587)

Attribute Ratings

Reviews

(1-25 of 477)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Live data sync
  • Purchase order organization
  • Managing 40k+ different accounts
  • Performance. Sometimes it feels like it takes few seconds in between every step in a process, if that could be shortened, my efficiency would be vastly improved.
  • Ability to customize and enter data at any screen. Often you can view data one place, but you have to open something up deeper to actually change it.
February 27, 2024

Acumatica Review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • We're excited on how it links everything together. So our current system, we have a hard time, if we're in a service ticket, being able to easily go back to an old service ticket of that customer and it's so many clicks away. And with the side panels we're very eager to be able to in the same screen click and have the information that we need.
  • Reporting. So that's the one struggle that we haven't quite got past yet is we do a lot of charts and graphs and being able to push those emails out daily. We haven't found, our current provider doesn't seem to be as knowledgeable on the charts and graphs, the data they can get us, but just being able to put it in a nice format to be able to present to executives is very lacking.
February 16, 2024

Acumatica Review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Streamlines our processes and simplifies our systems. Previously, we had to manage two software systems to handle an order and get it out the door with proper shipping documentation. Now, we were able to deploy the shipping document creation inline with the sales order process and streamline our process. This allows us to save about $3K a year just on time savings alone (in creating shipping documentation). This was a nice win for us for this project.
  • Financial Reporting is simplified and flexible for our needs. We are estimating a time savings of around $14.5K per year in time spent creating reports through manual manipulation. The reporting capabilities are much more flexible and allow for greater visibility than our previous ERP.
  • We see that Acumatica is a leader in the user interface, however, due to the recent announcement and capabilities coming around the flexibility of the screen space, we believe that this will be a huge benefit. Improvements around being able to shrink boxes and areas and also have a different user interface for groupings is great.
  • Another area to grow is in integrating with legacy solutions that are hard to interact with. We are planning to integrate it with Salesforce, so we know that's a newer type solution. So we believe that the integration will be relatively easy to do. But we do have some legacy systems that are hard to get rid of that would be nice to connect with. However, I think we're more willing to move on to new solutions that already exist within Acumatica versus integrating with it.
February 15, 2024

Acumatica Review

Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • I really don't know yet. We've had so many problems since implementation. It's hard to say what it really does well.
  • We're really having a difficult time with taxes and tax calculations. Acumatica is charging taxes for items and customers that shouldn't be taxed - even though we have them set as non-taxable. We're also having trouble with tax reporting, specifically in our state, as we are required to report by county and Acumatica does not have an avenue for that. Our value-added reseller-partner created a workaround using a pivot table, which Acumatica does support, so Acumatica somewhat works for us. But not the way we need it to (yet). So that's been a real problem. Combine these two issues (the taxes we charge customers and the reporting of taxes) and that's a problem. Especially because that's never occurred for us before. We built our company on servicing customers, so this is a BIG deal, and our customers are very unhappy at the moment.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Covers more areas including integrating accounting natively
  • GI's and dashboards
  • Slow spinning blue wheel; very frustrating but that could be because of our customizations
  • Slow response time on processing times
February 05, 2024

Acumatica Review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • That it's a cloud-based TRP. For us, the open API is very useful for us. Simple, easy to use, solves our basic needs without any customization.
  • Manufacturing suite. You have all the time. So for the Manufacturing edition, you're able to have negative issues that are unlimited and are not balanced into a job that needs to be improved. The mobile app itself for warehouse picking and management sets the default item to one. This is not how most warehouses that I've ever worked at operate. Bomb hierarchy and respectful of child elements. These are nitty gritty elements, but these are kind of down-and-dirty items that need to improve. But overall it's pretty good.
February 05, 2024

Acumatica Review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • This product alleviates the burden of point-and-click time entry. It also allows us to automate a host of different workflows around invoicing certain clients, and it accommodates a host of conditional and customizability points that we need to accommodate with regard to our unique contract structures and our very unique invoicing structures. Given that we are financial services aligned in federally regulated.
  • I don't know that I can succinctly answer that question because everything that we have thrown at this system because of its breadth of customizability, it has taken in stride. So I don't know. I don't know of a use case yet where Acumatica has not been able to measure up through some form or fashion.
February 05, 2024

Acumatica Review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • I love the generic inquiries. We've created many of our own and it's very helpful and easy for the users to understand there are fields that they can click through and get to other pages and it's wonderful.
  • We have kind of a complex pricing structure and we use line discounts as well as group discounts. And the group discounts are a bit difficult to use. We can't see it on the first page of the order. We can't see a for each price on an item and so we've had to modify our forms quite a bit to get that to work for us. It is working, but I would love for some of that to be more visible to my end users.
February 05, 2024

Acumatica Review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • The thing that I enjoy the most about it is being able to drill down into a transaction. So if I have an end user that's looking at their financial statements and they're not necessarily a numbers person, they're like "Hey, I want to know what made up my total for the month of my total expenses and my budget". So they'll drill down into the number and they can look line by line to see what made up that number. And that's been the thing that's been the most helpful for us.
  • One of the things I think that's not standard is that when you're reviewing on the app, if you're trying to review as an invoice approver, you can't see the actual GL account numbers that it's going to, which kind of defeats the purpose and being able to approve because you want to make sure it's going to the right place. So that's one of the things. I also think some of the standard reports could use a little sprucing up. The fixed asset reports are very great if you want to know the total depreciation for the month, but not much else. So I have trouble trying to look at beginning adjustment and end on some of the reports that came standard with it.
February 05, 2024

Acumatica Review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • I love the customization ability that you can make the screen have what you want on it and in the order or wherever it is that you want it.
  • I like the ease of getting data out of the system for other purposes.
  • I believe their payroll module could be a little more user-friendly, and easier to find where the settings and check marks are. That would be my one area.
February 05, 2024

Acumatica Review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • I'm not really sure yet because we haven't gone live, but the demonstrations that I've gone through seem very logical and I like the way it's integrated with the project. Currently, we have different interfaces or processes we have to go through manually, and with Acumatica, we're hoping that will be streamlined.
  • That's really hard to say because a great thing about Acumatica is the way that you can configure it to suit your organization's needs.
  • While it's very integrated, it's very flexible, and so it's really hard to identify the exact steps that you have to do along the way. So we've been going through different training scenarios that have been very helpful, and I think that once we get more used to using it, things will become more second nature.
February 05, 2024

Acumatica Review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • One thing that we're really happy with, and this is just from my position, is how easy it is to track what we're selling, when it's going to need to ship, and what the history of the cells of that particular item are. From a purchasing standpoint. It allows us the clarity and the visibility to be able to make informed decisions time after time.
  • Sometimes whenever you have a newer user, it can take a little while to learn it once you spend the time on it and it's a little bit more self-evident, but I think just having a little bit more ease of use in the beginning would probably be helpful.
February 05, 2024

Acumatica Review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Like I said, integrating with other applications, being able to use best-in-class tools no matter what you're looking at, whether it's an MES platform and integrating it with Acumatica or if it's a sales and use tax aspect. If you want to use it, it's up to you and it's your flexibility.
  • I would say some of the connectors that are out of the box have the ability to be more in-depth. One example, specifically with Avalara, being able to drive use tax calculations through the software, and if I use inventory automatically capturing that and developing that for reporting into Avalara isn't already out of the box, which to me is something standard that should be there.
February 05, 2024

Acumatica Review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • So I like the way it's kind of got a broad level of application, so all the way from basically the entire business needs of the company are typically fulfilled through Acumatica and just all of the various third parties that tie in I think really help us maintain our custom type of a work environment and while using a Mass Purdue, massively available ERP. So a lot of flexibility and a lot of functionality.
  • At the end of the day we have a pretty customized version of Acumatica and so those customizations kind of prevent us from doing the automatic upgrades. And so upgrading is a pretty big effort for us. And so if there was a way for Acumatica to kind of help people use a very customized version of Acumatica to upgrade better and to get more on the cloud versus we have to be on-prem.
February 05, 2024

Acumatica Review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • I love the way I can drill down and look at everything. If I start out at a report and I want to see details, I can click on a hyperlink and it'll take me just as far as I want to go. I can pull up a sales order, I can drill down into the inventory items that are on that sales order. I can open a customer record and drill down and look at all of the history on that customer. I can look at an inventory ID and find the last time we received it or the last time someone purchased it. So I liked the whole aspect of just being able to drill down through documents and see details.
  • I would like to see Acumatica, they just rolled out a new feature called Related Items and I would like to see Acumatica when they roll out a new feature like that that's going to require the input of a lot of data to use that. I'd like to see them offer an import scenario shell or format so that we can plug in our data from Excel and dump it right in so that we can start using that new feature right away.
February 05, 2024

Acumatica Review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • There are a couple of different things. I think the thing about Acumatica is it's so robust. I think it's somewhat scalable. So I think that when I started with the company, some of the concerns were that there was so much that the thing did that we weren't using so many features and things that we weren't using. I do think it does whip pretty well. The financials are pretty easy to prepare, and journal entries and all the basic accounting stuff are fairly easy to do. I think there's a lot more it can do for us and hopefully I'll get something from the summit to take back and look at.
  • I think the biggest thing I think is payroll. I think there were issues when Acumatica first got into the construction industry with respect to certified payroll reporting, prevailing wage, and things like that. I think that they now have something, but I'm not sure because we're not using it. So I think that as they start to develop that more over the next couple of years, I think it'll take care of itself. But I think when we first got it, I think it was just not the ability to do construction payroll in the software. We had to use an external software and import it. Well, luckily today I talked to a DP, which is a seamless integrator with it, and I'm probably going to be switching to them.
February 05, 2024

Acumatica Review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • It processes our invoices, and our accounts payable invoices incredibly quickly. The AI feature with the reading saves a lot of keen time. The reporting to our users, which are throughout the state and remote, to be able for them to come in and check how much of their budget is remaining to help them manage their budgets is extremely important as we have over 300 different budget centers.
  • The payroll module can occasionally be a little clunky and is not as easily modified for clergy payroll, which is important probably only to us, but the system is a little bit clunky in trying to get us, give us the ability to set those clergy up easily with their housing exclusions and their housing allowances and the unique aspects of being a clergy person.
February 05, 2024

Acumatica Review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • I think for sure purchase orders are very simple to use. We get our quote, add a quote to the system, put the PO in the workflows, goes straight to your supervisor or manager. They approve that email is then sent to the vendors and our product is delivered.
  • I think the room for improvement would be customizations. As you know, most customizations are not done by the ISVs and we have to customize the software to work with the third-party software. And sometimes that could present a challenge.
February 05, 2024

Acumatica Review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • The costs for a project will hit immediately, whether it be time or a vendor bill or expense. It automatically hits your budget and you can budget on a daily basis versus budgeting on invoicing time.
  • I think on the back end, fixing some things that may have gone wrong. It's not as easy to do, entering in an AP bill and trying to take it out. There are some limitations when you're trying to fix those kinds of things.
February 05, 2024

Acumatica Review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • I think a great example is we just got on board with utilizing the bank feeds for our credit card processing. So that's been a game changer for us where in finance, we were continually using the source of the credit card statement to get information and transaction detail for many different platforms and it was just very messy trying to get that information out and then back to users and follow up and now it's all in Acumatica, now it's all automatic hooked up, we don't have to think about it. It's kind of there and it's given us great visibility and it's given our operational partners great visibility. So huge win for us on that side of things. And I think overall just having most business processes in this same platform, following the same type of functionality has also been just great. Having consistency has been awesome. And I think the third thing that's really big for us is the fact that it is we're utilizing the cloud platform. We can use it wherever we can be here while the rest of our operations are on the East Coast and we can use it the same thing that they're seeing. We don't have to be VPN in, it's just on the cloud. So functionality has been great.
  • I think one of the things that's great about it is that Acumatica has so much customization capability, but sometimes that can be really overwhelming for companies who are just getting on board and maybe this is their first real ERP. So I know with our company specifically, we struggle with the challenge is just having a lot of people who aren't necessarily IT users and IT folks and don't have that mindset. So when there are so many options, it becomes really challenging for those users to be really effective with the product. So I think that's the one thing that's great and it's just taking time. So maybe more training and more things like this that are great to help onboard those individuals who there's a lot out there with Acumatica, so helping hone down, here's how it works and here's what you really need to focus on, is probably the big thing that we could use help on.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Pricing model
  • Customer service
  • Highly logical
  • Cloud native
  • Scalable
  • Mobile friendly
  • Targeted for small and mid sized businesses
  • Sometimes not too intuitive in the areas targeted for non tech savvy users
  • We would like to see HR module as part of the main system
  • Would like to see PTO time tracking along with time management
February 03, 2024

Acumatica Review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • User interface/experience
  • Helpful resources
  • Data harvesting ease
  • I'd like a dark mode
  • It can take too many "clicks" to process transactions
  • Better visual BOMs
February 03, 2024

Aumatica review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Sales monitoring
  • Accounts payable management
  • Finacials
  • Report creation to be more structured
  • Intregation with the third party applications
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