Adobe InDesign

Adobe InDesign is well suited for long-form documents and less suited for single-page documents with intricate details.

Few bugs and smooth usage. I love the way the Adobe Cloud pushes updates to the user fast.

Implementation was smooth and easy.

The online training works well and is not wholly necessary as it is user-friendly and you can learn by doing.

Just right.

I'm neutral as I haven't needed to use support.

Once you know how to navigate Adobe products they all sync up well and are easy to understand. Adobe has information easily available for any questions you might have on usage.

Working in a cloud environment makes it easy to scale and share resources.

I've needed Adobe InDesign team very little which is a bonus in and of itself.

One of the advantages of Adobe InDesign is it is faster and less glitchy than Microsoft Word.

If you need this tool, there simply isn't any other program to recommend. And if you don't need it, it is a waste of time and money to invest in it. For this reason I don't know that I would recommend it to anybody. If somebody would need this tool to do their work, they would already have it.

If you know what you are doing it is an amazingly granular and powerful application. You can control pretty much any aspect of the design and layout of your documents and make changes globally and rapidly. But, if you don't know what you are doing...you will be staring at your screen in bewilderment for a long time. You can learn it, but be ready for a hefty time investment.

Adobe has a long history of top-notch support and the products are consistently stable while still handling large and very taxing files. They have historically been very responsive to the market and they value their users greatly. It could be easy for a company that has such a commanding presence in their given market to let these things slide, but they haven't done that. Adobe clearly wants to remain number one.

Adobe InDesign is great for multi-page layout marketing and allows anyone to create a magazine, a newspaper, a book, all in minutes. I would not use Adobe InDesign for image manipulation, creation of vector content, etc., as Photoshop and Illustrator fill those niches entirely. I like to consider Adobe InDesign as part of the trifecta of Adobe programs in that it fills its role while working with Photoshop/Illustrator to accomplish goals.

I gave Adobe InDesign this rating because, for the average user, it is easy to jump in and take advantage of the program. However, all of the intricacies like character styles and paragraph styles are not as easily understood right away. They are vital to saving time within the program and maintaining efficiency, but I think should be brought to the forefront.

Adobe is not the Amazon of customer support but knows that it deals with creatives which are different types of individuals. We try to be receptive to other people's ideas, thoughts, and messages we are trying to communicate so I think Adobe has an understanding of that and uses that to their advantage.

InDesign is perfect for newsletters, posters, books, agendas, etc. The flexibility it offers is world-class. Clicking and dragging objects around and being able to see the end result is fantastic. I would recommend it to anyone with a creative role or function. There is also lots of help online (even though the forums and search features aren't my favorite). If you can imagine it, InDesign can probably do it!

It has been ages since I've had to call support for an Adobe product, specifically InDesign. When I did need to call, customer support was friendly, knowledgeable and very helpful. I imagine that if I called them today, the service would be the same if not better. I would recommend that anyone reach out if they have an issue. Adobe will work with you to get it solved!

It takes some time and practice but it is a fantastic tool. It takes time to figure out all the features. Once you get the hang of it, you are off and running. The amount of features is just so extensive. I recommend lots of practice before you work on something complex. Also, follow the tutorials! Tutorials are always helpful to get good practice.

It is great for designing anything where you need to make something look professional and as a layout-posters, handouts, booklets, using high-quality media, export as a pdf, etc. It is less appropriate if wanting to do a write up to quick share with others, take notes, or more informal documents.

Once you get used to it, it is great. As I said, the transition from other products is a little hard and I don't love that, for example, some of the tools in InDesign is different than in Illustrator (both Adobe products). I think there are some tools and things that are not extremely intuitive and it is a little harder for the general public to use. People without a lot of experience in this area are often intimidated/very lost with this software I've found and are resilient to start using it.

I like the tutorials I've found on their website, but honestly, a lot of YouTube videos made by those, not from Adobe are almost better. There could be more support within the product itself.