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Adobe InDesign

Adobe InDesign

Overview

What is Adobe InDesign?

Adobe InDesign supports creating digital and print documents such as flyers, stationary, posters, and other types of media, with rich graphics, images, and more. Adobe InDesign is available standalone or as part of the Adobe Creative Suite collection of media…

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Recent Reviews

The industry standard

9 out of 10
November 25, 2021
Incentivized
InDesign is the gold standard as far as desktop composition software goes for publishers. We (and our vendors) use the product to create …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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Monthly Plan

$31.49

On Premise
per month

Annual Plan, Prepaid

$239.88 ($19.99)

On Premise
per year (per month)

Annual Plan, Paid Monthly

$251.88 ($20.99)

On Premise
per year (per month)

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is Adobe InDesign?

Adobe InDesign Technical Details

Deployment TypesOn-premise
Operating SystemsWindows, Mac
Mobile ApplicationNo

Frequently Asked Questions

Adobe InDesign supports creating digital and print documents such as flyers, stationary, posters, and other types of media, with rich graphics, images, and more. Adobe InDesign is available standalone or as part of the Adobe Creative Suite collection of media management and creation products.

Reviewers rate Usability highest, with a score of 9.

The most common users of Adobe InDesign are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(703)

Attribute Ratings

Reviews

(1-25 of 64)
Companies can't remove reviews or game the system. Here's why
Allie (Allison) Egerer | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Adobe InDesign has a vast array of pre-written support documents that could answer almost any questions you could think of. Also, because it's such a popular product, you can find free tutorials (such as YouTube videos) all over the internet. I will say, I'm not sure how easy it is to get a live Adobe support person on the phone, as I've never tried - but I do know they try their best to try to get you to resolve your issue with the information that is already out there before they encourage you to pick up the phone, which is normal for large companies.
Maria Clara Daly | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I can usually easily enough find an answer to a question in the help documentation or online in support forums- can't say I've really had any outstanding issues while using the software.
John La Belle | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Support is hit or miss. As mentioned before, the CS Live help system is problematic, so your best bet for support is searching the web for solutions if you run into a problem, and you invariably are lead to a solution at the Adobe Website, or at other Graphic Design forums.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Adobe has a long history of top-notch support and the products are consistently stable while still handling large and very taxing files. They have historically been very responsive to the market and they value their users greatly. It could be easy for a company that has such a commanding presence in their given market to let these things slide, but they haven't done that. Adobe clearly wants to remain number one.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I have never used dedicated support from Adobe, but since InDesign is considered an industry standard you can find an abundance of information on the internet for most issues you would encounter. There are several forums and communities with experts who are always willing to lend a helping hand or point you in the right direction.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I've actually never had an issue with InDesign or had to call their support hotline. That in itself earns it a "10" in my eyes. If I had software that I had to call to get repaired all the time, that is time wasted and a loss of revenue. InDesign is as stable as software gets.
Leslie Ornelas | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I would like to see the ability to reach support through live chat or help feature. Being able to search quickly for helpful articles or videos would be beneficial instead of searching for videos online that take a while to highlight the issue needing support. The support that I have received from Adobe InDesign in the past has been great, but this would be an added benefit.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I have always had a great experience interacting with Adobe InDesign customer support teams. I have not had many support issues or requests, but whenever I have needed to reach out to Adobe support, they have gone above and beyond to help and ensure that I get my questions answered. I would highly recommend them based on their customer support.
February 19, 2020

InDesign Review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
I gave it an 8 because overall I have had a lot of good experiences. The only reason I didn't give it a 10 was because it does take a little bit of time on hold to be able to talk to someone since it is a huge company.
January 28, 2020

InDesign for magazines!

Score 7 out of 10
Vetted Review
Verified User
Incentivized
We rarely need to call on Adobes support as we seem to have someone in the office that has come across and resolved any of the issues we face. This is testimony to the strong dominance of the product within the design world. We do have a support button to contact Adobe but at present we havent had to use this.
Leonardo Barbosa Corrêa | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
When I needed to figure out how to access a resource, I quickly found a tutorial on the Adobe website. There has never been a greater problem that it was necessary to access Adobe InDesign support directly.
Anthony Burke | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I like Adobe InDesign a lot. I've been using it since college, and am very grateful that my organization has provided me with it (and other Adobe products). If you're going to use it a lot, then you will have the practice needed to build up your skills. It's a great tool. You can find similar functionality elsewhere, and InDesign isn't cheap, but I really like it and feel like I can create just about anything my organization would need. For best results, you'll want the full suite so you can combine the layout capabilities of InDesign with the graphic creation of Illustrator and image manipulation of PhotoShop. Even if you had to chose 1 Adobe product, InDesign gets the job done in a wide variety of situations.
Medline Masson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
InDesign is an excellent tool for creative teams who are in need of a robust application capable of handling complex design. If you are looking for an application that can output high-quality design via print work your best bet would be to invest in this software. I have been a loyal user for over 5 years and have not seen another software that can even come close.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Truthfully, I have never really had to reach out to Adobe regarding support of this particular product. It is a well-established tool and seems to be part of a pretty steady and well-understood review cycle. With that in mind, we did consider using Adobe's learning management tool Captivate prime for awhile, as well as their learning content creation tool Captivate. Unfortunately, trying to set up some time to speak with their sales and support group made us feel like we weren't their largest priority.
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