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Adobe Social Reviews

42 Ratings
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Score 7.8 out of 100

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Reviews (1-12 of 12)

Chris Cartwright | TrustRadius Reviewer
May 26, 2016

Adobe Social - A product constantly in Beta

Chris Cartwright
Score 2 out of 10
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Verified User
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Alternatives Considered

Hootsuite Enterprise is superior in many ways, but the biggest factor is probably that it is constantly evolving and adding new features, working directly with social media companies ahead of new releases. Adobe seems to have stopped developing their product.
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Robert Randle | TrustRadius Reviewer
February 18, 2016

Get Social with Adobe

Robert Randle
Score 8 out of 10
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Alternatives Considered

I use Social Studio currently at my job and I believe both are very similar products. Adobe Social has stronger analytics, including revenue and leads generated. Social Studio's layout is a little easier to navigate. Although it has its bugs too. Overall both platforms are great, but I definitely give an edge to Adobe Social in analytics.
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Melissa Butler | TrustRadius Reviewer
February 17, 2016

Adobe Social: The Cadillac of Social Listening Tools

Melissa Butler
Score 10 out of 10
Vetted Review
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Adobe Social is like the Cadillac of Social Listening tools. It provides everything from analytics, sentiment, custom reporting, campaign organization and geography of engagement. To be able to access social media accounts, publish content, create reports and track influencers was a big deal. It was the best decision our company could have made.
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Christopher Mclaughlin | TrustRadius Reviewer
February 16, 2016

Adobe Social: It Just Makes Sense

Christopher Mclaughlin
Score 9 out of 10
Vetted Review
Verified User
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Alternatives Considered

I had previously been introduced to Hootsuite, which really is a much more introductory product cocmpared to Adobe Social. Before using Adobe Social, I really had only experienced Google Analytics for analytic purposes. Adobe Social was much more intuitive, user-friendly, and had a much less steep learning curve, which is why I chose (and continue to enjoy) Adobe Social.
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Anonymous | TrustRadius Reviewer
January 18, 2018

Poorly planned, poorly developed, barely supported

Verified User
Score 2 out of 10
Vetted Review
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Alternatives Considered

I personally did not ever recommend the selection of Adobe Social as I did not feel it was suitable for our needs. Having now reviewed the products I've listed here, we have decided to switch over to Hootsuite Enterprise as that appears (on the surface) to be the best fit for us.
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Anonymous | TrustRadius Reviewer
February 25, 2016

Adobe Social - Impressive yet not

Verified User
Score 1 out of 10
Vetted Review
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Alternatives Considered

Our company selected Adobe Social for a way to have social posts be approved by managers and client before approval. It is very good in this arena. It terms of moderation, Hootsuite Pro is much more streamlined of a view and the analytics are more usable.
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Anonymous | TrustRadius Reviewer
May 20, 2014

Adobe Social is for big companies with lots of brands.

Verified User
Score 9 out of 10
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Alternatives Considered

  • Buddy Media,Shoutlet
Adobe Social provided better tools for a company as large as ours managing as many brands as we do. We used Buddy for over three years but they had issues handling our content on an enterprise level and all App design required CSS coding.
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Adobe Social Scorecard Summary

Likelihood to Recommend (42)
7.8
Likelihood to Renew (11)
5.4
Usability (2)
2.1
Availability (1)
7.0
Performance (1)
5.0
Support Rating (1)
8.0
Online Training (1)
6.0
Implementation Rating (1)
5.0

Feature Scorecard Summary

Boolean keyword searches (6)
2.0
Filtering out noise/spam (5)
2.0
Sentiment analysis (6)
2.0
Broad channel coverage (7)
3.0
Content planning and scheduling (8)
4.0
Audience targeting (7)
3.0
Content optimization (8)
2.0
Workflow management (8)
3.0
Automated routing and prioritization (7)
2.0
Customer interaction histories (7)
2.0
Bulk actions (7)
2.0
Lead generation (5)
2.0
Content marketing (7)
2.0
Paid media management (5)
2.0
Campaigns and promotions (6)
2.0
Twitter (8)
4.0
Facebook (8)
3.0
LinkedIn (5)
3.0
Google+ (7)
3.0
Instagram (5)
3.0
Pinterest (3)
3.0
YouTube (6)
1.0
Campaign success analytics (8)
2.0
Real-time tracking (7)
2.0
Competitor analysis (7)
2.0
Role-based user permissions & privileges (7)
3.0
Mobile access (5)
2.0

About Adobe Social

Adobe Social, incorporates technology from Context Optional and Efficient Frontier.

Adobe acquired Facebook advertising-management platform Efficient Frontier in November. Six months earlier, Efficient Frontier had acquired Facebook page-management platform Context Optional.

Adobe Social is an enterprise social platform competing with Buddy Media and Involver, enabling things like automated content marketing and social sweepstakes and competitions.

Customers tend to be medium to large enterprises.

Categories:  Social Media Management

Adobe Social Integrations

Adobe Social Competitors

Adobe Social Technical Details

Operating Systems: Unspecified
Mobile Application:No