TrustRadius Insights
Users of this software have found it to be a versatile solution for solving various problems. They appreciate how it eliminates the need …
Overview
What is Advocately?
Advocately, headquartered in Singapore and started by former Trade Gecko leadership, offers a customer advocate platform to drive reviews and testimonials or referrals.
Recent Reviews
Pricing
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What is Advocately?
Advocately, headquartered in Singapore and started by former Trade Gecko leadership, offers a customer advocate platform to drive reviews and testimonials or referrals.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Tech Details
What is Advocately?
Advocately Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Comparisons
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(8)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
Users of this software have found it to be a versatile solution for solving various problems. They appreciate how it eliminates the need to constantly reset settings, saving them time and frustration. The integration with Slack, however, has had some technical issues, which has been slightly disappointing for a few users. Despite this, customers are hopeful that the software will continue to expand and add more functionality in the future.
One standout feature that users have praised is the exceptional customer support provided by the representative. This individual takes the time to ensure proper setup and addresses any challenges faced by advocacy managers. Users have had a fantastic experience with the software and plan on continuing to use and recommend it.
The automation capabilities of this software have been highly appreciated by users. It allows them to automate the process of generating reviews on various platforms and monitor their brand's reputation, freeing up valuable time to focus on other aspects of their business. Additionally, the software serves as a powerful tool for discovering customer opinions and finding solutions to complaints.
Overall, this software provides a reliable and efficient solution for users who are looking to streamline their processes and enhance their brand's reputation management. While there may be some technical hiccups with Slack integration, the positive experiences and results achieved by users make this product a valuable tool for businesses of all sizes.
Reviews
(1-2 of 2)Companies can't remove reviews or game the system. Here's why
June 15, 2022
The best review collector for your company
Score 10 out of 10
Vetted Review
Verified User
Advocately help us to automate getting more and better reviews on our sites like Google, Facebook and industry-specific review sites, discover unhappy customers before they write bad reviews, and monitor reviews about our brand across the Web.
It is a powerful tool to discover the opinion of your clients and find a solution about the complains
It is a powerful tool to discover the opinion of your clients and find a solution about the complains
- Advocately automates the process of asking your users for reviews on your favourite review platform
- it makes fast and easy to gather reviews
- It might be able to use predictive analytics to serve NPS surveys to users that are more likely to respond instead of just showing it to anyone that logs into the app.
- I don’t have any complain about the product
- I hope to see more innovation in their features
- The user experience is excellent
- the process of asking your users for reviews
- We save a lot of money linking up our Advocately account to our new client success platform, making it one of our key client account health signals
- This save us so much time optimizing and automating the process to collect the reviews of our clients
February 23, 2022
Must-have for companies!
Advocately has been such a great tool to generate reviews for our own company and our clients. You're able to focus on the other important aspects of your business as the process is automated for you. If you understand the importance of reviews, this service is a no-brainer for companies.
- Automation.
- Build case studies.
- Great pricing.
- Not many I can think of!
- Price.
- Automation.
- Credibility.
- More reviews.
- More feedback for our team.