TrustRadius Insights
Users rely on afi.ai to securely back up their Microsoft 365 ExchangeOnline, SharePoint Online, and Teams data for their entire …
Overview
What is afi.ai?
Afi Google Workspace (Formerly G Suite) and Microsoft 365 Backup offers data protection boasting a clean & responsive UI and SLA-based protection settings. Afi is powered by modern cloud architecture based on micro-services and leverages AI technology and machine learning…
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What is afi.ai?
Afi Google Workspace (Formerly G Suite) and Microsoft 365 Backup offers data protection boasting a clean & responsive UI and SLA-based protection settings. Afi is powered by modern cloud architecture based on micro-services and leverages AI technology and machine learning to reduce manual…
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- Tech Details
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- FAQs
What is afi.ai?
Afi Google Workspace (Formerly G Suite) and Microsoft 365 Backup offers data protection boasting a clean & responsive UI and SLA-based protection settings. Afi is powered by modern cloud architecture based on micro-services and leverages AI technology and machine learning to reduce manual administrative tasks and provide better resiliency.
- Protect all Google Workspace data, including (team) Drives, Gmail, Calendars, Contacts and Sites with preserved user rights & permissions
- Protect all Microsoft 365 data, including SharePoint, Exchange Online, OndeDrive, Calendars, Contacts, Groups, and Teams with preserved user rights & permissions
- SLA-based protection settings that make configuration fast & easy, without the need to configure & manually assign backup plans
- Dashboards & analytics providing visibility into protection status & data usage
- Point-in-time restore and in-app files/messages/contacts preview for faster recovery of the right versions
- AI-based layer of protection, triggering backups based on 20+ risk factors (Microsoft & Google DC availability, network connectivity, etc)
- Unlimited retention, backup storage locations in US, EU, UK, Canada and Australia or custom customer-owned cloud storage
- Time, version and content creation date retention policies
- Automatic archiving
- Bring your own key encryption
- OKTA integration
- Granular access control, including self-service for end users
- Protect all Google Workspace data, including (team) Drives, Gmail, Calendars, Contacts and Sites with preserved user rights & permissions
- Protect all Microsoft 365 data, including SharePoint, Exchange Online, OndeDrive, Calendars, Contacts, Groups, and Teams with preserved user rights & permissions
- SLA-based protection settings that make configuration fast & easy, without the need to configure & manually assign backup plans
- Dashboards & analytics providing visibility into protection status & data usage
- Point-in-time restore and in-app files/messages/contacts preview for faster recovery of the right versions
- AI-based layer of protection, triggering backups based on 20+ risk factors (Microsoft & Google DC availability, network connectivity, etc)
- Unlimited retention, backup storage locations in US, EU, UK, Canada and Australia or custom customer-owned cloud storage
- Time, version and content creation date retention policies
- Automatic archiving
- Bring your own key encryption
- OKTA integration
- Granular access control, including self-service for end users
afi.ai Integrations
afi.ai Competitors
afi.ai Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
| Supported Countries | Global |
| Supported Languages | English |
afi.ai Downloadables
Frequently Asked Questions
Backupify and SysCloud Cloud Backup for G Suite and Office 365 are common alternatives for afi.ai.
Reviewers rate Support Rating highest, with a score of 9.8.
The most common users of afi.ai are from Enterprises (1,001+ employees).
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Reviews and Ratings
(13)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Recommendations
Users rely on afi.ai to securely back up their Microsoft 365 ExchangeOnline, SharePoint Online, and Teams data for their entire organization, ensuring a reliable copy of all important information and communications. This is particularly valuable during the COVID-19 pandemic and remote work scenarios as it helps mitigate user errors and reduces the burden on the helpdesk team. IT teams have administrative access to manage backups and execute restores, while regular Office 365 users can recover their own data through the afi self-service portal. The software also supports backup and automation of G Suite Team Drives and Drives across the organization, with customizable frequency and retention settings.
afi.ai is highly appreciated for its ease of use, efficiency, and fast data recovery capabilities. The self-service feature empowers end-users to independently handle basic restore and data download operations. The search functionality within the platform is particularly helpful in quickly locating specific documents. Users who switched from local systems to afi.ai note that it offers faster performance and stronger security measures compared to traditional on-premises solutions. Additionally, organizations value the ability of afi.ai to backup and archive deleted Microsoft 365 users, providing a reliable solution for data recovery after an employee departure. This not only saves time for the help desk team but also provides an additional layer of protection against ransomware attacks and hardware failures.
Based on user reviews, there are several recommendations for this backup solution:
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It is recommended to run a proof of concept (PoC) and reach out to the sales team for assistance. Users have found it beneficial to conduct a PoC to test the product's compatibility with their specific needs. They also highlight that the sales team is very responsive in offering guidance and support.
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Users suggest evaluating your backup needs and comparing this solution with other vendors. It is important to carefully assess your requirements and consider other options in the market before making a decision. This will help ensure that you choose the best fit for your organization.
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Take advantage of the unique feature that provides a single user interface (UI) for both Office 365 and G Suite. Users appreciate this capability as it simplifies their backup processes by offering a unified UI experience for multiple platforms.
Overall, users recommend reaching out to the sales team for assistance, evaluating different vendors, and taking advantage of the single UI feature while considering this backup solution. Additionally, they emphasize engaging in a proof of concept, switching from older vendors early, and conducting trials to compare UI, speed, and backup/recovery success rates.
Attribute Ratings
Reviews
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January 25, 2022
Perfect next-gen backup system
Score 10 out of 10
Vetted Review
Verified User
We use afi to backup Exchange Online, SharePoint sites and Teams data (chats and documents) for all employees with a 3 years retention policy. We also archive data of employees who left the company for 5 years for compliance reasons. The service provides self-service capability allowing our end-user to handle basic restore and data download operations themself.
- Support for all data types in M365
- Ease of use
- Reliability
- Self-service for end-users
- Security and ransomware detection
- Documentation could be improved
- Support for MS Planner is not there yet
- Secure backup and recovery
- Security
- Self-service
- Data backed up and protected
- Compliance
- Reduced load on our helpdesk team
afi is next generation system, with our previous vendor we had to wait for a long time to access data, sometimes up to 24h.The reason for that was our scale according to the support team. ( 50TB +) With afi it takes a few seconds. The UI is super simple and easy to use, no training required for end-users to work with the system. afi support is super responsive and very helpful.
August 13, 2021
Perfect for SharePoint protection
Score 10 out of 10
Vetted Review
Verified User
We use afi.ai for several departments here in the U.S.--mostly to protect the most important SharePoint data. The tool is quite easy to use and very efficient; recovering several documents takes literally a few seconds. Search is a really good help when you try to find some specific document.
- SharePoint sites backup and recovery
- Anti-ransomware feature
- Reporting in MS Teams is neat
- It would be handy to have SharePoint file versions comparisons in the UI
- Email alerts on settings changes would be good to have too.
- SPO backup and recovery
- Anti-ransomware feature
- Now we have a simple way to recover lost and deleted files.
August 03, 2021
Great option for large organisation
Score 10 out of 10
Vetted Review
Verified User
Switched to cloud to cloud backup a little more than a year ago. We used on-prem DC and local vendors, like Veritas and Veeam to backup M365. Before the switch we tested more than 5 solutions, and found most of them very slow and lacking on the security side of things, especially bring your own encryption functionality is very rare. With Afi the POC was very smooth and we decided to give it a go.
Works like a charm for 1+ years now for 15k+ users.
Works like a charm for 1+ years now for 15k+ users.
- Security
- Ransomware protection
- Data recovery
- Monitoring integrations
- Documentation
- Multi-region data storage
- Backup and recovery reliability
- Security ( BYOK, OKTA)
- Ransomware protecction
- Savings on local HW and ops.
- Compliance and archiving is automatic
- Veritas NetBackup and Veeam Backup & Replication
Veritas is an old no-go monster, slow, clunky and unpredictable.
Veeam is good, we use it for on-prem Hyper-V clusters. As for M365 - AFI is much cheaper, low maintenance, and easier to use.
Veeam is good, we use it for on-prem Hyper-V clusters. As for M365 - AFI is much cheaper, low maintenance, and easier to use.
August 02, 2021
Excellent data protection for Microsoft 365
Score 10 out of 10
Vetted Review
Verified User
We use afi.ai to back up SharePoint and Teams data, as well as to archive Mailbox and Drive for departed employees for compliance purposes. It adds another tool to our toolkit against potential ransomware attack or hardware failure. Self-service recovery is great, as it saves quite some time for our help desk team. We replaced our local system with this cloud service
- Backup and recovery is very fast
- Reliable recovery
- Easy to use
- Ransomware detection
- Documentation could be better
- Reliable backup and recovery
- Ransomware protection
- afi.ai saved our asses many times when data was lost in Microsoft 365
- Self service reduces cost of support significantly
Veeam requires you to maintain local hardware infrastructure (backup server, storage), which adds significant cost. Local is less secure, as its hosted in the same primary infrastructure. It doesn't scale well; we had to install an additional backup server per 3,000 user groups.