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Users have found this product to be incredibly versatile and have identified several key use cases where it has proven to be valuable. For …
Starting at $49 per user
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What is Agorapulse?
Agorapulse is a social media management tool that aims to help mid-sized businesses and agencies better manage their Facebook, Twitter, TikTok, Instagram, LinkedIn, and YouTube activity.This social media management tool allows users to post content, engage with their community,…
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Popular Features
- Facebook (255)9.898%
- Instagram (241)9.898%
- Content planning and scheduling (247)9.898%
- Twitter (228)9.595%
Reviewer Pros & Cons
Pricing
Custom
$0
Cloud
Standard
$49
Cloud
per user
Professional
$79
Cloud
per user
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttp://www.agorapulse.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $49 per user
Product Demos
AgoraPulse Review Demo - Is This The Best Social Media Management Tool?
YouTube
Agorapulse Review - Calendar Publishing Features 2022
YouTube
Agorapulse Scheduling tool and Power Reports
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Product Details
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What is Agorapulse?
Agorapulse is a social media management tool that aims to help mid-sized businesses and agencies better manage their Facebook, Twitter, TikTok, Instagram, LinkedIn, and YouTube activity.
This social media management tool allows users to post content, engage with their community, and download reports from a single dashboard that is designed to be intuitive. Conversations are captured with the inbox -- depending on the social network, it captures comments, mentions, direct/private messages, Facebook ad comments, and Instagram ad comments. All plans include collaboration tools to moderate or assign inbox items which makes getting through the inbox easier.
Current Instagram publishing features include: scheduling stories and carousel posts via push notifications, product tagging, PulseLink in bio, direct image and video publishing, tagging public usernames, and adding locations to single feed posts.
Additional options include external shared calendars to get content feedback and Power Reports to create customized reports in half the time.
The vendor states that thousands of agencies take advantage of Agorapulse's Agency Love program, which includes resources to attract more clients, improve ROI, increase revenue, and master social media management. Agorapulse helps to measure the real business impact of social media campaigns through its Social Media ROI feature.
Agorapulse Features
Listening/monitoring Features
- Supported: Boolean keyword searches
- Supported: Filtering out noise/spam
Publishing Features
- Supported: Content planning and scheduling
- Supported: Audience targeting
- Supported: Workflow management
Engagement Features
- Supported: Automated routing and prioritization
- Supported: Customer interaction histories
- Supported: Bulk actions
Marketing Features
- Supported: Lead generation
- Supported: Content marketing
- Supported: Campaigns and promotions
Channel coverage/integration Features
- Supported: Twitter
- Supported: Facebook
- Supported: LinkedIn
- Supported: Google+
- Supported: Instagram
- Supported: YouTube
Reporting/analytics Features
- Supported: Campaign success analytics
- Supported: Real-time tracking
- Supported: Competitor analysis
Account management Features
- Supported: Role-based user permissions & privileges
- Supported: Mobile access
Agorapulse Screenshots
Agorapulse Videos
Scheduling Instagram Stories with Agorapulse and push notifications.
5 reasons to use Agorapulse
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Watch How to increase employee advocacy with Easy Advocacy, a free tool from Agorapulse.
Agorapulse Integrations
Agorapulse Competitors
Agorapulse Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
| Supported Languages | English, German, French, Spanish |
Frequently Asked Questions
Agorapulse starts at $49.
Reviewers rate Real-time tracking highest, with a score of 9.9.
The most common users of Agorapulse are from Small Businesses (1-50 employees).
Agorapulse Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 45% |
| Mid-Size Companies (51-500 employees) | 50% |
| Enterprises (more than 500 employees) | 5% |
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Reviews and Ratings
(554)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Users have found this product to be incredibly versatile and have identified several key use cases where it has proven to be valuable. For one, many reviewers have praised the product for its ability to streamline their workflow. With its intuitive interface and robust set of features, users have reported being able to complete tasks more efficiently, saving them time and reducing frustration. Additionally, customers have found that the product is highly effective in enhancing collaboration among teams. Its real-time editing capabilities and seamless integration with popular project management tools enable users to work together seamlessly, regardless of their physical location. Furthermore, the product's advanced analytics and reporting functionality have been instrumental in helping businesses make data-driven decisions. Users appreciate how the product can generate detailed insights and visualizations, allowing them to gain a deeper understanding of their data and identify trends or patterns that may otherwise go unnoticed. Overall, the product's adaptability and comprehensive range of capabilities have made it a go-to solution for individuals and businesses across various industries.
Intuitive User Interface: Reviewers have consistently praised AgoraPulse for its intuitive user interface, with many stating that it makes tasks easy to execute. The platform's design and layout were described as simple yet efficient by users, allowing them to navigate the system seamlessly.
Responsive Customer Support: Many users have commended AgoraPulse for its responsive and helpful customer support. Customers appreciated the prompt assistance they received when encountering issues or needing guidance. The attentiveness and effectiveness of the support team contributed positively to their overall experience with the platform.
Regular Updates and New Features: A significant number of reviewers have expressed appreciation for AgoraPulse's regular updates and addition of new features. Users value the continuous improvement efforts made by the platform, which enhance their social media management capabilities. These updates also demonstrate AgoraPulse's commitment to staying current in a rapidly evolving digital landscape.
Confusing and overwhelming user interface: Several users have expressed frustration with the confusing and overwhelming user interface of AgoraPulse. They find it difficult to navigate and complete tasks, which hampers their overall experience with the platform.
Confusing and expensive pricing structure: The pricing structure of AgoraPulse has been cited as confusing and expensive by some users. This is particularly problematic for small businesses dealing with currency exchange issues, who find it challenging to understand the cost implications of using the platform.
Lack of certain features: Users have highlighted that AgoraPulse lacks certain features that they consider essential. Some users have mentioned the absence of support for Instagram stories, the inability to clear out messages and comments, and the option to post within the platform itself. These limitations restrict their ability to fully utilize AgoraPulse for social media management.
Users highly recommend trying AgoraPulse, especially during the 14-day trial period, to see if it meets their needs. They also suggest taking advantage of tutorial videos and comparing demos to determine if AgoraPulse is the right match. Additionally, users recommend subscribing to AgoraPulse for comprehensive social media management, including monitoring, publishing, and analytics. They believe AgoraPulse is worth the cost and offers robust tools for managing multiple social media channels and engaging with customers. Overall, users find AgoraPulse to be a valuable tool for social media management and recommend giving it a try.
Attribute Ratings
Reviews
(1-25 of 244)Companies can't remove reviews or game the system. Here's why
September 15, 2023
Great value, all-in-one social media management tool
At our company, we use Agorapulse for scheduling and publishing social media content, creating cross-channel reports, responding to comments and messages, social listening and engagement, and collaborating with our internal team on all of these efforts. We are able to do all of this in one place and have a track record of the activity. Before Agorapulse, we were doing everything by email. This makes it much easier, especially knowing that other teammates can still receive an email if desired in order to be notified of action items on their end. We have two pro accounts currently used by myself and one other person on my team who is involved in the day-to-day of social media management at our company.
- Collaboration with internal team - competitors we evaluated didn't have the same ability to collaborate with our teammates and assign tasks or approvals across publishing, inbox, and social listening like Agorapulse has. This is a major plus for us!
- Customer service - excellent team and top notch communication
- Cost effective pricing - it is an all in one tool that solves the majority of our business needs for social media at good price
- Social listening included - it's great that we're able to monitor keywords and hashtags for our brands without an add-on fee. Many competitors charge extra for this feature, so we are grateful is included in our main plan.
- Having the ability to gain access for more than one account to view billing and invoices would greatly help our process and make it easier for us.
- For social listening on Instagram, we would love the ability to be able to filter out certain countries, only choose certain languages, and remove content from being seen that uses specific keywords.
- For assigning tasks in the Agorapulse inbox, our workflow would be enhanced if we could see all historical data in a chat between teammates rather than seeing only one message at a time with the single ability to assign and unassign. It does the basics of what we need for now, but this would make it even better.
- Having the flexibility to edit the text in the caption when cross-posting the same post across channels would make it easier to schedule and publish posts.
September 12, 2023
Good Service, Could improve UX
We schedule content, manage inbound engagement and review analytics/reporting.
- scheduling for multi-platforms
- listens to user feedback
- it feels buggy sometimes
- Certain features require many click throughs and dont have a streamline path to access (IE PulseLinks)
September 11, 2023
The only tool you'll need for all of your social media
Everything is in one place! Monitoring is easy and intuitive and social media management easy and efficient. It is easier and above all faster to be able to read all the comments and be able to respond to them in one place. The programming calendar is very well done. The gears are also well fitted. But above all what I like about Agorapulse is that it is an intuitive and very easy to use platform, not to mention the fast and efficient customer service.
- Customer service, fast and personalized
- Social media monitoring
- Reports
- Social media calendar and programming
- Offering access to more social media (pinterest, snapchat, thread...)
- It could be cool to have help from an AI for creating text
- Having the possibility to monitor Facebook Groups that the page follow
- Having the possibility to search specific users or terms in the monitoring section
September 11, 2023
the answer to every social media manager's prayers!
We use Agorapulse to manage thousands of social media messages and comments we get across all of our platforms, helping us to stay organized and allowing us to respond to as many people as humanly possible in a timely manner; we also use Agorapulse to schedule all of our content.
- scheduling content
- quick refresh of new messages
- few to no glitches
- you can see the UX/UI design and the amount of research they put into their platform
- In my experience, their customer service is quite slow
September 11, 2023
Want to save time in your Marketing AND get results? Use Agorapulse (Here's why....)
We use Agorapulse in our business to help our clients get more out of their marketing. With Agorapulse allows us to focus on marketing our clients' online presence via their social media accounts to get the most engagement, social proof, and ROI. It allows us to plan out the strategies in a way, that we can see the bigger picture as well as finesse the subtle signs given off through engagement. With Agorapulse, we have driven our clients to higher subscriber numbers and engage quicker, as inside the program, we can jump between accounts quickly, and schedule our strategic posts to hit at the right time of the day. This program saves us SO much time that we can focus on being "social" on social media, and create meaningful conversations with the people that matter that most... Our client's clients. We have used other tools in the past, but this one is the one we stick with. I would highly recommend it.
- Scheduling Content
- Very quick Customer Support if needed
- Seeing comments and messages easily in one spot
- Ability to post to many different (yet important platforms)
- The Design and layout looks simple but it's really efficient.
- Being able to categorize various clients into groups
- Mass scheduling with the ability to finesse the social media message to it's platform
- Adding in newer platforms (although I believe they do this quickly)
- The ability to edit videos in the backend would be awesome
- A hashtag generator would be really great.
September 09, 2023
Agorapulse is great for small business!
We use 9 social media platforms for our company. Using Agorapulse's social media management and scheduling is convenient and time-effective for the fast-paced property management/ real estate industry we're in.
- Calendar Lists are helpful in previewing posts as if its on a timeline
- Inboxes ensure no message is ignored on FB and IG
- Allowing drafts to be held in its own tab helps with planning and keeping thoughts in order
- Site can freeze while work on a draft
- Cannot tag personal LinkedIn pages
May 31, 2022
Go Agora!
Agorapulse is great for managing and scheduling social media for my company. It solves the need for having a multitude of software to schedule for social media creatives.
- Scheduling creatives
- Managing social media calendar
- Tacking KPI's
- Assigning tasks
- Email notifications
- Adding newer types of social media (TikTok)
April 25, 2022
Our business has been successfully Agorapulsed!
Score 8 out of 10
Vetted Review
Verified User
Our organization uses post scheduling for social media as well as community management & reporting. We use the scheduling tool mostly for Instagram and LinkedIn posts, and the community management tools for all of our social media profiles (e.g. we automatize our responses to messages as well as use inbox assistants to filter certain phrases. We use Agorapulse broadly for our day-to-day social media management and gathering data.
- Community management
- Reporting
- Community management
- A/B testing
- Alerts for increased engagement with particular post
- Trends from other related / selected profiles
December 14, 2021
IT'S GOOD!
I schedule all my clients' social media messages on it.
- Schedules across platforms.
- Enables you to send to queue.
- Report.
- No ability to draft content.
- Ability to reschedule things if already queued (it won't let you move them) very annoying.
December 08, 2021
Excellent, well-rounded social media management platform
Agorapulse has been an excellent platform for us to manage our social media content. From drafting content to assigning to colleagues for review to publishing to various social media channels, Agorapulse has helped us streamline operations and significantly increase efficiency while also serving as a way to easily access prior content.
- Drafting and publishing content for Facebook, LinkedIn, and Twitter.
- Review / assignment process between colleagues.
- Easy-to-use software platform.
- Ability to rearrange photos.
- Instagram grid preview functionality.
- Increasing max size of uploaded pictures.
We use it to manage post and ad comments across social channels.
- Displays everything in one place easily
- Easy to toggle between channels
- Makes it easy not to double reply etc
- Find social planning / scheduling not that easy
- Later still seems more intuitive for planning
- Fairly expensive
October 08, 2021
Agora is great! Small tweaks appreciated!
Agorapulse is being used by our community team, which is 2 people. Our associate position plans and schedules social media posts, while my position as manager is to review and either reassign for editing or approve for posting. Agora is great for managing everything from one place and makes it easier to export analytics for review.
- Laying out the different social media accounts on the calendar
- Allowing responses and tagging across social media all in one place
- Scheduling a post for multiple channels is easy and a time-saver
- Would love to have a draft feature. We often don't schedule things until the assets are ready, or use a placeholder image and swap them afterwards
- Editing posts intended for multiple channels is not as easy as scheduling them in the first place. I would love to edit and have the same menu I do as when I'm scheduling where I have my base text and then the adjusted text for each social media. It's rare that something I've planned to be a similar post across channels, needs editing, but only for one of those channels. e.g. Correcting mistakes or changing strategies.
- Currently, I export the analytics and put it in a Google Sheet where I have more control over the data, which I love. For me to use the Agora Reports system, I would need substantial features like comparing metrics in the same charts, using direct line charts instead of smoothed (smoothed charts look nice, but just obfuscate data), separating out paid growth, etc. It's probably too large an ask for what Agora is trying to provide, which is why the export tool is very useful.
- While I'm talking about it, a slight bug with the export tool is that when you export two things in quick succession, it just sends a duplicate of the first report via email. I'll export a CSV of Global data and then a CSV of Content, and if I do it too quickly, it doubles up the Global data and I don't get the Content until I resend.
- More specific filtering for listening. Sometimes someone has our brand in their name and we get ALL of their content. We have to add each user like this to the filter instead of being able to filter out usernames that contain it.
September 24, 2021
Fantastic software that saves time across the board!
We are a social media marketing agency and as such we create organic content for many different clients. Agorapulse enables us to create, organise and manage content and engagement all in one place for all of our clients. The community management tool is fantastic for keeping all of our engagement in one place and calendar sharing means we can send content to each other and clients for approval.
- Calendar sharing - great for internal and external approval
- Community management - it means we can keep on top of engagement for all of our clients in one place
- Report - it's really useful for us to be able to create such in depth reports that we can use internally but also share with clients so they can see the results of what we are doing
- Although rare, occasionally posts won't post without reason, which makes it hard for us to learn and avoid these mistakes in the future
- It would be great to see more Instagram integration, but I am aware that's due to issues with Instagram not Agorapulse
- It would be great to see other platforms integrated fully such as Google My Business
September 18, 2021
Great Scheduling Platform for Agencies
We are a marketing agency that uses Agorapulse for social media management and to run reports. Our Account Managers use it to schedule content, run reports, and interact with followers. Our clients use it to see what content they have scheduled out.
- Great layout
- Communication/Support
- User-friendly
- Doesn't crash consistently
- Bigger calendar layout
We use Agorapulse to centrally manage the company and my personal social media. It allows us to plan and address the marketing effort across the various social media platforms. It is key to assure that the posts are reviewed not only for their content but for message correctness. Another key aspect of social media is to have posts be delivered when they will create the most impact which means scheduling which is a key component of Agorapulse.
- Scheduling of Posts with the option to repeat
- Copying content across various platforms
- Reporting
- Ability to have someone else review the post prior to release
- Reporting not available for personal accounts
- Adding TikTok
- Ability to tag personal accounts in LinkedIn and FaceBook
- When copying from one platform to another, one has to go and redo the tags or they will not come up properly. If the the @ is the same in the two platforms, it should take that into consideration and not ask to re-enter.
We use Agorapulse to consolidate and manage all social media interactions such as comments, likes, messages, and mentions. Our customer support lead manages everything from Agorapulse. It allows him to quickly review and respond to customers reaching out via Instagram and Facebook. Other social platforms are on Agorapulse but IG and FB are the main two we use.
- Consolidates all comments, mentions and messages in a clean manner.
- Makes it easy to hide or delete unwanted comments.
- Makes managing multiple accounts easy.
- We use a different platform for Email support. It would be great if an email ticket system could integrate with Agorapulse so that all customer service is under one hood.
July 29, 2021
Your one-stop-shop for a small management agency
We use Agorapulse internally within our department, as well as externally with our clients to provide approvals, edits, and feedback for social media content. Currently, we have 5 full-time team members using the platform, and over 15 management companies utilizing the platform for their properties. Agorapulse is our primary driver to schedule content, download reports, respond to message, and social listening
- Agorapulse has fantastic customer service
- The UI is very intuitive and all team members are able to quickly adapt to the platform and new features
- New features are being testing and added all the time
- I really enjoy the reporting, both the visuals and the metrics provided
- I would like to see the pricing restructured for an Enterprise account, maybe a more customized approach since we don't need all the features available in enterprise.
- My team has experienced random lagging on the platform making it slow for them to do their work
- We need to figure out better social profile organization since we have over 160 profiles!
- We would also love to see Google My Business integration
It is used by the marketing department to post and schedule social media posts. It's generally used by 2 people on the 4 person marketing team.
- Scheduling on Twitter and LinkedIn
- Easy to read reports
- Social listening
- Posting carrousels and videos on instagram
- Too small size limit for photos
July 20, 2021
Agorapulse improved our efficiency!
Agorapulse is being used in the Marketing Department. It has improved our processes to be more efficient when creating, scheduling, and monitoring Social Media accounts (8 in total). Having all accounts and functions in one dashboard saves us an important amount of time daily. We have two users using the Agorapulse dashboard and it keeps track of who replies, reviewed, or schedule any of the posts.
- Agorapulse allows you to create one post for multiple platforms at the same time (Facebook, Instagram, Twitter...) it also gives you the option to adjust each one of them according to the platform guidelines (it shows an alert when it doesn't meet the criteria).
- Agorapulse dashboard and mobile app are well designed, the use is very intuitive and simple.
- Agorapulse support team is very professional. They also offer free webinars to learn how this works before subscribing.
- Agorapulse synchronizes the information from several platforms into one dashboard to monitor comments, reviews, etc. in a more efficient way.
- Agorapulse can improve the integration with Instagram to be able to publish multi-images posts without an extra step in the Mobile app.
- Agorapulse can improve the way we can select the order of pictures in a multi-image posts. Right now the order is the one you have when uploading the pictures instead of having an option of dragging the picture to organize it.
- Agorapulse can improve the way a multi-image post is seen in the calendar. Instead of only one post on a day it shows a post per image on the calendar dashboard.
June 09, 2021
It's great for more than one person - Has some room to really be a leader in the industry.
I used it for approval processes for Facebook, Instagram and Twitter. I would connect with a client and allow them to approve work.
- Scheduling
- Analytics
- Reschedule or repurpose content
- Support with IG story push notifications
- Ability to post IGTV
- Support Pinterest
- Show analytics for #s on Facebook
- Support eCommerce product tagging
May 24, 2021
Agorapulse is almost as great as tacos.
We use Agorapulse to monitor and respond to comments, schedule out our content calendar, and monitor mentions. My department uses it to manage our whole companies social media presence. Agorapulse pulls in all comments and messages into one platform. Before Agorapulse, I was having to click on every Facebook notification and a lot of things had the potential to be overlooked. Thankfully, Agorapulse was the solution. We also were having to schedule out Facebook posts on the Facebook pages themselves, and as the company grew to over 50 different properties, we knew we needed a different solution.
- Their Chat/Help system is amazing. If I have a question, I can always get an answer within a few hours if not faster. They also follow up to make sure that I didn't have any additional questions.
- Organizationally sound and easy to navigate
- Just a huge time saver for me!
- High quality photos are "too large" to upload. I wish they would have a feature to compress them, as I currently have to edit all photos in photoshop before uploading. This is very time consuming.
- I cannot work on more than one post at once, so if a video is uploading - and taking a long time to do so - I cannot move on until that video is fully uploaded.
May 18, 2021
A powerful tool that makes social management simple, easy, enjoyable and very cost effective.
I use AgoraPulse to manage my social media and post regular updates of both curated and original content on my profiles to create brand awareness and promote my services. It simplified social media management for me because now it's all under one "roof" and very easy to use.
- Queueing content to create evergreen content.
- Answering all my social media comment from one inbox.
- Preview and edit posts for each social media channel to make them different before posting.
- Simple user interface, clean, and intuitive to use.
- When queueing content I can only choose one category for a single channel. When I queue content for multiple channels at the same time, I have to go back to the other channels and reassign the content to the particular category I want. That's a bit time-consuming and repetitive. It would be great if at the moment of queueing the content to different social media channels I could specify the categories for each channel at that point, so I don't have to go back and reassign the content that went to the "general" category to the relevant category I want to queue it into.
- Sometimes the interface disconnect and is a bit slow, but I guess it's probably due to a very heavy usage. That seems to happen at a certain time of the day, so I think it's probably the usage load that affect the performance.
May 02, 2021
Try the rest, then try the best
I run a social media marketing consultancy. I use Agorapulse for 4 of my clients to manage, publish, schedule and run monthly reports.
Keeps everything in one place, very easy and to use.
Keeps everything in one place, very easy and to use.
- Reports are great - you can add/remove sections
- Ability to repeat posts on a regular basis and schedule in advance
- Chrome plugin to share related news and articles is a tool I use often too
- Listening tools and great for ease of monitoring
- Of course, price - there's a big jump from one tier to the next
April 29, 2021
Agorapulse Fan
Our company utilizes Agorapulse to schedule content for our clients across the United States. Agorapulse helps us monitor conversations happening on our client accounts with ease. We especially love being able to oversee calendars and duplicate content for recirculation purposes.
- Customer service and support
- Ability to schedule content
- Ability to manage comments on content
- Wish there was a way to search past content posted by text query
- Hoping for Google My Business integration
- Ability to see what's already scheduled on a calendar when choosing the date a new post will be published
April 22, 2021
Easy to pick, easy to use. Hard to avoid.
As soon as I got into the job, I wanted to ease some processes and make it simpler for the team to manage social profiles for our clients and for the agency as well. Agorapulse was the perfect answer for us. Thanks to it, we can create our posts on our own and take some time to give feedback before posting them. We're not using Agorapulse at its full power but it has already proved it worth. In the near future, we're going to improve its implementation in our workflow to make it even easier to use even for our new members.
In short, it's easy to pick, hard to master, but way simpler than using several tools for each social media platform.
In short, it's easy to pick, hard to master, but way simpler than using several tools for each social media platform.
- Posting on different social media platforms at once
- Create calendar and wait lists for non-validated posts
- Easing social media management as a team
- Posting on Google My Business
- Creating republishing routines easier
- User limitations--the shared calendar would be greater without limitation