Agorapulse Reviews

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425 Ratings
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Score 8.6 out of 100

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TrustRadius Top Rated for 2020

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Reviews (1-12 of 12)

Javier Velazquez | TrustRadius Reviewer
June 24, 2020

Agency Owner Review

Score 10 out of 10
Vetted Review
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Exceptional Examples of Agorapulse Support

One time they helped me with an issue with specific file uploads and went far and beyond to get me a video that had recorded on their end to walk me through how to solve the issue. Way out of scope for them to do, but just shows that they care about their customer service!
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Haley Beeson | TrustRadius Reviewer
June 17, 2020

Agorapulse made my job a million times easier!!

Score 9 out of 10
Vetted Review
Verified User
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Exceptional Examples of Agorapulse Support

I had a question about a specific feature that I thought would be useful. They immediately responded and told me that it was put into a request form. A couple weeks later the feature was there! I was super happy!
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Jerry Pietrzak | TrustRadius Reviewer
February 11, 2020

Social media management for teams, on a platform that won't break your budget

Score 9 out of 10
Vetted Review
Verified User
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Exceptional Examples of Agorapulse Support

Support has, overall, been satisfactory. We haven't had any major issues with Agorapulse that would require extensive support, which in itself speaks to how well their team supports their product and keeps it running. They were very responsive and understanding during the presales and onboarding processes, even when we had approval issues with our own management that stretched the process out well beyond what we initially expected.
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Janaye Steadman | TrustRadius Reviewer
December 01, 2019

Agorapulse = Our Agency's Saving Grace

Score 10 out of 10
Vetted Review
Verified User
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Exceptional Examples of Agorapulse Support

Literally every time I have asked for help. This morning, in fact, I was getting a 505 Error, and contacted them via FB for support. They were just as fast and helpful on FB as they are within the platform. He ran a test and the website was up and running immediately. Always have killer support for this platform!
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Heather Pratt | TrustRadius Reviewer
September 27, 2019

Excellent Platform for Small Businesses

Score 7 out of 10
Vetted Review
Verified User
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Exceptional Examples of Agorapulse Support

I was having a difficult time getting the system to accept my method of payment when the customer support representative got on the chat line with me. She explained where I'd gone wrong in entering the address, as they didn't have a suite field, so the card was not recognized as valid. Fixed that up, and we were off to the races.
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Umang Shakya | TrustRadius Reviewer
November 26, 2018

Best Facebook tool

Score 10 out of 10
Vetted Review
Verified User
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Exceptional Examples of Agorapulse Support

I was looking for few year back report on Facebook which I could not get so I asked support team. Even thought they could not solve the problem. They told me reason which I agreed too.
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Kris White | TrustRadius Reviewer
July 27, 2018

Must-have for any small or medium-sized agency

Score 9 out of 10
Vetted Review
Verified User
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Exceptional Examples of Agorapulse Support

Yes! During my trial period, they noticed I hadn't been using the tool that much. They reached out to me and I explained that due to time constraints I hadn't been able to explore the product. They doubled the length of my trial and continually sent helpful training videos. Quite honestly, this converted me into a customer.
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Feature Scorecard Summary

Boolean keyword searches (124)
Filtering out noise/spam (125)
Sentiment analysis (1)
Broad channel coverage (3)
Content planning and scheduling (195)
Audience targeting (137)
Content optimization (2)
Workflow management (169)
Automated routing and prioritization (8)
Customer interaction histories (180)
Bulk actions (165)
Lead generation (97)
Content marketing (2)
Paid media management (2)
Campaigns and promotions (106)
Twitter (184)
Facebook (203)
LinkedIn (63)
Google+ (1)
Instagram (193)
Pinterest (1)
YouTube (5)
Campaign success analytics (165)
Real-time tracking (165)
Competitor analysis (135)
Role-based user permissions & privileges (182)
Mobile access (173)

About Agorapulse

Agorapulse is a social media management tool that aims to help mid-sized businesses and agencies better manage their Facebook, Twitter, Instagram, LinkedIn, and YouTube activity.

This social media management tool allows users to post content, engage with their community, and download reports from a single dashboard that is designed to be intuitive. Never miss a conversation with the inbox -- depending on the social network, it captures comments, mentions, direct/private messages, Facebook ad comments, and Instagram ad comments. All plans include collaboration tools to moderate or assign inbox items which makes getting through your inbox a breeze.

Current Instagram publishing features include: scheduling stories and carousel posts via push notifications, direct image and video publishing, tagging public usernames, adding locations to single feed posts, and more.

Add-on options include external shared calendars to easily get content feedback and Power Reports to create customized reports in half the time.

The vendor states that thousands of agencies take advantage of Agorapulse's Agency Love program, which includes resources to attract more clients, improve ROI, increase revenue, and master social media management.

Agorapulse Features

Listening/monitoring Features
Has featureBoolean keyword searches
Has featureFiltering out noise/spam
Does not have featureSentiment analysis
Does not have featureBroad channel coverage
Publishing Features
Has featureContent planning and scheduling
Has featureAudience targeting
Does not have featureContent optimization
Has featureWorkflow management
Engagement Features
Has featureAutomated routing and prioritization
Has featureCustomer interaction histories
Has featureBulk actions
Marketing Features
Has featureLead generation
Does not have featureContent marketing
Does not have featurePaid media management
Has featureCampaigns and promotions
Channel coverage/integration Features
Has featureTwitter
Has featureFacebook
Has featureLinkedIn
Does not have featureGoogle+
Has featureInstagram
Does not have featurePinterest
Has featureYouTube
Reporting/analytics Features
Has featureCampaign success analytics
Has featureReal-time tracking
Has featureCompetitor analysis
Account management Features
Has featureRole-based user permissions & privileges
Has featureMobile access
Additional Features
Has featureShared content calendar (for external client approval)

Agorapulse Screenshots

Agorapulse Integrations

Agorapulse Competitors


  • Has featureFree Trial Available?Yes
  • Does not have featureFree or Freemium Version Available?No
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No
EditionPricing DetailsTerms
Medium$99per installation
Large$199per installation
Enterprise$499per installation
X-Large$299per installation

**Medium plan: 10 social profiles, 2 users **Large plan: 25 social profiles, 4 users **X-Large plan: 40 social profiles, 8 users **Enterprise plan: 60 profiles, 20 users

Agorapulse Customer Size Distribution

Small Businesses (1-50 employees)
Mid-Size Companies (51-500 employees)
Enterprises (> 500 employees)

Agorapulse Support Options

 Free VersionPaid Version
Live Chat
Social Media
Video Tutorials / Webinar

Agorapulse Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android
Supported Languages: English, French, Spanish