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Agorapulse

Agorapulse

Overview

What is Agorapulse?

Agorapulse is a social media management tool that aims to help mid-sized businesses and agencies better manage their Facebook, Twitter, TikTok, Instagram, LinkedIn, and YouTube activity.This social media management tool allows users to post content, engage with their community,…

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Recent Reviews

TrustRadius Insights

Users have found this product to be incredibly versatile and have identified several key use cases where it has proven to be valuable. For …
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LOVE!

10 out of 10
September 11, 2023
Incentivized
I create and post all content for multiple social media platforms. Without a scheduling tool, I would not be able to stay on top of social …
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Agorapulse is great!

10 out of 10
April 21, 2023
I have been using Agorapulse for a while now, and I am thoroughly impressed with its features and functionalities. The enhanced AI writing …
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Go Agora!

8 out of 10
May 31, 2022
Incentivized
Agorapulse is great for managing and scheduling social media for my company. It solves the need for having a multitude of software to …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 26 features
  • Facebook (255)
    9.8
    98%
  • Instagram (241)
    9.8
    98%
  • Content planning and scheduling (247)
    9.8
    98%
  • Twitter (228)
    9.5
    95%

Reviewer Pros & Cons

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Pricing

View all pricing

Custom

$0

Cloud

Standard

$49

Cloud
per user

Professional

$79

Cloud
per user

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttp://www.agorapulse.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $49 per user
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Product Demos

AgoraPulse Review Demo - Is This The Best Social Media Management Tool?

YouTube

Agorapulse Review - Calendar Publishing Features 2022

YouTube

Agorapulse Scheduling tool and Power Reports

YouTube
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Features

Listening/monitoring

Using complex keyword searches to surface insights from social media conversations.

8.9
Avg 7.7

Publishing

Scheduling posts to various social media channels and profiles from one interface.

8.9
Avg 7.9

Engagement

Engaging with customers and responding to comments and inquiries via social media channels.

8.5
Avg 8.1

Marketing

Using the software to increase customer engagement and grow customer base via social media channels.

7.5
Avg 7.7

Channel coverage/integration

Effective integration with social media networks, including the ability to monitor, publish and respond.

9.1
Avg 8.5

Reporting/analytics

9.5
Avg 7.8

Account management

Users can manage access to multiple social media accounts.

9.3
Avg 8.2
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Product Details

What is Agorapulse?

Agorapulse is a social media management tool that aims to help mid-sized businesses and agencies better manage their Facebook, Twitter, TikTok, Instagram, LinkedIn, and YouTube activity.

This social media management tool allows users to post content, engage with their community, and download reports from a single dashboard that is designed to be intuitive. Conversations are captured with the inbox -- depending on the social network, it captures comments, mentions, direct/private messages, Facebook ad comments, and Instagram ad comments. All plans include collaboration tools to moderate or assign inbox items which makes getting through the inbox easier.

Current Instagram publishing features include: scheduling stories and carousel posts via push notifications, product tagging, PulseLink in bio, direct image and video publishing, tagging public usernames, and adding locations to single feed posts.

Additional options include external shared calendars to get content feedback and Power Reports to create customized reports in half the time.

The vendor states that thousands of agencies take advantage of Agorapulse's Agency Love program, which includes resources to attract more clients, improve ROI, increase revenue, and master social media management. Agorapulse helps to measure the real business impact of social media campaigns through its Social Media ROI feature.

Agorapulse Features

Listening/monitoring Features

  • Supported: Boolean keyword searches
  • Supported: Filtering out noise/spam

Publishing Features

  • Supported: Content planning and scheduling
  • Supported: Audience targeting
  • Supported: Workflow management

Engagement Features

  • Supported: Automated routing and prioritization
  • Supported: Customer interaction histories
  • Supported: Bulk actions

Marketing Features

  • Supported: Lead generation
  • Supported: Content marketing
  • Supported: Campaigns and promotions

Channel coverage/integration Features

  • Supported: Twitter
  • Supported: Facebook
  • Supported: LinkedIn
  • Supported: Google+
  • Supported: Instagram
  • Supported: YouTube

Reporting/analytics Features

  • Supported: Campaign success analytics
  • Supported: Real-time tracking
  • Supported: Competitor analysis

Account management Features

  • Supported: Role-based user permissions & privileges
  • Supported: Mobile access

Agorapulse Screenshots

Screenshot of Through a bulk or one-by-one upload, queued content can be organized into categories that make sense for the business and content strategy. Download a CSV of the queued content to share with teammates or clients.Screenshot of Agorapulse's reports helps to discover trends in a company's social media performance and offers actionable tips to optimize its social presence.Screenshot of The tool's built-in CRM keeps track of fans and followers (and detractors).Screenshot of Agorapulse's reports helps to discover trends in a company's social media performance and offers actionable tips to optimize its social presence.Screenshot of A drag-and-drop calendar displays at glance published, scheduled, queued, and assigned content. Hovering on a date instantly creates content for that day.Screenshot of The Agorapulse  inbox captures incoming conversations for each social profile. Users can get CRM data on who is sending messages, and send them a saved reply or assign the conversation to a teammate.Screenshot of Through a bulk or one-by-one upload, queued content can be organized into categories that make sense for the business and content strategy. Download a CSV of the queued content to share with teammates or clients.

Agorapulse Videos

Agorapulse Integrations

Agorapulse Competitors

Agorapulse Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported LanguagesEnglish, German, French, Spanish

Frequently Asked Questions

Agorapulse starts at $49.

Sprout Social, Sendible, and Hootsuite are common alternatives for Agorapulse.

Reviewers rate Real-time tracking highest, with a score of 9.9.

The most common users of Agorapulse are from Small Businesses (1-50 employees).

Agorapulse Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)45%
Mid-Size Companies (51-500 employees)50%
Enterprises (more than 500 employees)5%
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Comparisons

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Reviews and Ratings

(554)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users have found this product to be incredibly versatile and have identified several key use cases where it has proven to be valuable. For one, many reviewers have praised the product for its ability to streamline their workflow. With its intuitive interface and robust set of features, users have reported being able to complete tasks more efficiently, saving them time and reducing frustration. Additionally, customers have found that the product is highly effective in enhancing collaboration among teams. Its real-time editing capabilities and seamless integration with popular project management tools enable users to work together seamlessly, regardless of their physical location. Furthermore, the product's advanced analytics and reporting functionality have been instrumental in helping businesses make data-driven decisions. Users appreciate how the product can generate detailed insights and visualizations, allowing them to gain a deeper understanding of their data and identify trends or patterns that may otherwise go unnoticed. Overall, the product's adaptability and comprehensive range of capabilities have made it a go-to solution for individuals and businesses across various industries.

Intuitive User Interface: Reviewers have consistently praised AgoraPulse for its intuitive user interface, with many stating that it makes tasks easy to execute. The platform's design and layout were described as simple yet efficient by users, allowing them to navigate the system seamlessly.

Responsive Customer Support: Many users have commended AgoraPulse for its responsive and helpful customer support. Customers appreciated the prompt assistance they received when encountering issues or needing guidance. The attentiveness and effectiveness of the support team contributed positively to their overall experience with the platform.

Regular Updates and New Features: A significant number of reviewers have expressed appreciation for AgoraPulse's regular updates and addition of new features. Users value the continuous improvement efforts made by the platform, which enhance their social media management capabilities. These updates also demonstrate AgoraPulse's commitment to staying current in a rapidly evolving digital landscape.

Confusing and overwhelming user interface: Several users have expressed frustration with the confusing and overwhelming user interface of AgoraPulse. They find it difficult to navigate and complete tasks, which hampers their overall experience with the platform.

Confusing and expensive pricing structure: The pricing structure of AgoraPulse has been cited as confusing and expensive by some users. This is particularly problematic for small businesses dealing with currency exchange issues, who find it challenging to understand the cost implications of using the platform.

Lack of certain features: Users have highlighted that AgoraPulse lacks certain features that they consider essential. Some users have mentioned the absence of support for Instagram stories, the inability to clear out messages and comments, and the option to post within the platform itself. These limitations restrict their ability to fully utilize AgoraPulse for social media management.

Users highly recommend trying AgoraPulse, especially during the 14-day trial period, to see if it meets their needs. They also suggest taking advantage of tutorial videos and comparing demos to determine if AgoraPulse is the right match. Additionally, users recommend subscribing to AgoraPulse for comprehensive social media management, including monitoring, publishing, and analytics. They believe AgoraPulse is worth the cost and offers robust tools for managing multiple social media channels and engaging with customers. Overall, users find AgoraPulse to be a valuable tool for social media management and recommend giving it a try.

Attribute Ratings

Reviews

(1-1 of 1)
Companies can't remove reviews or game the system. Here's why
January 29, 2020

Love using Agorapulse!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Agorapulse is used within my department only at my organization. It is a lifesaver for gathering social media engagements, bulk publishing content, searching for our brand mentions, searching new content that we need to engage with, and checking analytics on different social platforms. It saves time, energy, and delivers the information I need directly to me on the schedule I want/need.
  • First to have new updates like scheduled publishing to Instagram.
  • Bulk publishing options.
  • Listening capabilities on social platforms.
  • Customer service is amazing!
  • More analytics on Instagram content.
  • More filters on listening.
  • Ability to view live YouTube comments on the app.
  • You cannot set a thumbnail for uploading Instagram videos.
I have used Agorapulse in different settings and have loved it both times. It has the most competitive pricing for what is offered in comparison to any other social media management tool that I have used. I have used it at both a small business and a large corporation and it was fantastic for both applications!
The people at our company that use Agorapulse include me, a digital marketing specialist, a brand manager, and an intern.
Listening/monitoring (2)
70%
7.0
Boolean keyword searches
80%
8.0
Filtering out noise/spam
60%
6.0
Publishing (3)
66.66666666666667%
6.7
Content planning and scheduling
90%
9.0
Audience targeting
50%
5.0
Workflow management
60%
6.0
Engagement (2)
95%
9.5
Customer interaction histories
90%
9.0
Bulk actions
100%
10.0
Marketing (2)
65%
6.5
Lead generation
80%
8.0
Campaigns and promotions
50%
5.0
Channel coverage/integration (4)
95%
9.5
Twitter
100%
10.0
Facebook
100%
10.0
LinkedIn
100%
10.0
Instagram
80%
8.0
Reporting/analytics (3)
76.66666666666667%
7.7
Campaign success analytics
90%
9.0
Real-time tracking
100%
10.0
Competitor analysis
40%
4.0
Account management (2)
90%
9.0
Role-based user permissions & privileges
100%
10.0
Mobile access
80%
8.0
  • Spend less time on minute tasks.
  • We are truly engaged with our customers.
Agorapulse comes at a reasonable cost, provides all the tools that I need, and it also has amazing customer service. Anytime I have had an issue or question, they respond immediately and help me solve my issue ASAP!
2
Our head has to be able to organize content ideas, create new rules for sorting inboxes, and has to be able to delegate roles.
We also regularly have an intern working with the platform. They have to be able to type custom replies to some comments, search through videos, and really do minimal intense skill work.
  • we can schedule content including instagram videos
  • We can have comments set for approvals
  • We created a video campaign for YouTube and used the listening tool to watch for people creating the videos we needed
  • We can keep an eye on competitors
  • We would love YouTube scheduling if it comes available
  • Our brands are rapidly growing and Agorapulse already gives us the ability to continue to grow
Agorapulse is the best social media management platform for the best price. All my needs are met and I almost have more available than I can use. Agorapulse customer service is also amazing! The team is always available, helpful, and ready to help with whatever needed. I have no reason to ever switch from Agorapulse.
No
  • Price
  • Product Features
  • Product Usability
Price was probably the most important factor. Other platforms were hundreds of dollars and did the same things that Agorapulse did. We have a decent budget, but not anything that is crazy large, so we try to be good stewards with what we have.
I don't know that I would change much. I spent a lot of time looking at every angle that I could and Agorapulse proved to be the best option continuously.
  • Implemented in-house
No
  • Training new employees
  • designating roles
On our personal side, we just needed to figure out who was going to be involved in what ways.
  • Online training
I did not train in person
The staff walked me through the whole platform and asked me if I had any questions. They were very helpful in answering any questions I had.
Even though I received online training, I spent a lot of tie figuring out the software on my own. I would recommend doing both
I think that the configuration is great! It could use a few edits. I really enjoy sorting anything I am working on by color. Adding more color coding systems to Agorapulse would be great!
Some of the listening (might be a user error) is not quite as specific as I would like it to be.
I would love to be able to tag users on Instagram posts like you use hashtags.
No - we have not done any customization to the interface
No - we have not done any custom code
N/A
No
I don't think I truly understand what premium support is.
The support staff is always super fast and helpful!
No
When I first started using the platform the team did a phenomenal job of walking me through how it functions
  • scheduling content
  • liking /replying to comments
  • bulk content publishing takes about as much time for me as individual posts
  • can't choose IG thumbnails, so that becomes difficult
Yes, but I don't use it
I cannot remember the last time I had issues with the system.
I'm not sure I understand what is meant by scalability.
Agorapulse occasionally has outages or shuts down. It never interferes with my use of the application or any of my posts.
Agorapulse has generally had great performance. Occasionally I have issues with my videos being posted on Instagram. I still am not sure why. the format of the videos is the same as the videos that are going through.
  • Instagram
  • Facebook
Integration was easy. Integrating ads from Facebook and Instagram was a little more difficult. Every time I want to add a new platform I have to change all of my ad settings.
  • N/A
N/A
N/A
N/A
I have not done this type of integration with Agorapulse in the past.
They answered everything that I needed them to answer. I also came into the conversation knowing I wanted to use Agorapulse.
Agorapulse called me frequently to check on how I was doing and make sure everything was running smoothly!
N/A
N/A
Yes
As far as I know, the process went very smoothly. I did not have issues during the transition.
  • being able to add push notifications to add an IG story.
  • choosing your thumbnail for IG video posting
No
No
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