Agorapulse Reviews

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
386 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100

Do you work for this company? Manage this listing

TrustRadius Top Rated for 2019

Overall Rating

Reviewer's Company Size

Last Updated

By Topic

Industry

Department

Experience

Job Type

Role

Filtered By:

Reviews (1-25 of 266)

Jerry Pietrzak | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

We have only used this as a small to medium sized team of about a dozen people managing less than a dozen social media accounts. It seems like it would work well for small as well as medium size teams to manage a larger number of accounts, and possibly even outside accounts, as for an agency. We were initially attracted by the platforms that Agorapulse supported (Facebook pages and groups, Instagram, Twitter, LinkedIn, and YouTube), as well as cost--Agorapulse was much, much cheaper than alternatives that supported all the platforms we were looking for, such as Hootsuite or Sprout Social. As a smaller team with limited resources trying to build our social media presence, this has been close to ideal.
Read Jerry Pietrzak's full review
Janaye Steadman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

If you are an all service digital agency, then Agorapulse is probably a great solution for you - especially if you have multiple team members/people who have to approve content, and more than 4 or 5 profiles to manage.

If you are a small business looking to manage your social through a third party software yourself, probably not the best option. If you are only using it for a few profiles it can be pricey, and probably gives you way too many tools. There is a little learning curve to it, so if you are looking for something simple that you can do yourself, probably look elsewhere.
Read Janaye Steadman's full review
Balazs Farkas | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

It is perfect for handling all social media communication in a centralized, easily manageable manner. The structure of the platform is very good, easy to navigate - I can just open it for 10 minutes, answer all pending (unanswered) YouTube comments and close it off going forward with my work. We can divide our workload between our colleagues. For that, it is appropriate. That is the main goal of the platform, so there are no real less appropriate usages that come to mind.
Read Balazs Farkas's full review
Corey Walker | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

Agorapulse is suitable for someone like me - a solo entrepreneur social media manager who manages many accounts. It might not work as well for a larger corporate client that needs multiple people to access and be more enterprise level.
Read Corey Walker's full review
Walter Mack | TrustRadius Reviewer
February 12, 2020

Sleek and easy to use!

Score 9 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

Agorapulse is only really needed by those of us that are player/user-facing in some capacity. So for our team, it's very useful for snapshots on how players feel. However, it's not very necessary for teams like Engineering or our writers.
Read Walter Mack's full review
Jenna Walker | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

Agorapulse is great for businesses with multiple social media platforms, or someone posting natively on multiple social channels. It is also suited for teams that need approval for social media, but don't want to go back and forth through email to approve final posts. The approval functionality is fantastic!
Read Jenna Walker's full review
Kathleen Olson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

Anyone trying to build a social media presence to implement a marketing and fundraising plan can use Agorapulse for consistent branding and messaging across all platforms. It is especially helpful for smaller nonprofits with limited staff who do not have a full time person dedicated to social media. If you have more than one person creating posts, the calendar allows you to integrate and time posts and avoid overlapping.
Read Kathleen Olson's full review
Shannon Loy | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

If you run an agency, Agorapulse is a must for the incredible reporting and the ability to bulk upload and schedule evergreen content. If you are a small business with only a few social media platforms and a limited budget Agorapulse may not be for you. There is no free option, whereas you can get a free option with some competitors.
Read Shannon Loy's full review
Ali Walton | TrustRadius Reviewer
January 29, 2020

Love using Agorapulse!

Score 10 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

I have used Agorapulse in different settings and have loved it both times. It has the most competitive pricing for what is offered in comparison to any other social media management tool that I have used. I have used it at both a small business and a large corporation and it was fantastic for both applications!
Read Ali Walton's full review
Dani McLean | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

Agorapulse is very well-suited for companies looking for easy scheduling (also, an aside their support is incredible) who have a little budget to put towards something more robust and intuitive than something like HootSuite. It is less appropriate for large companies who need extremely detailed analytics reporting.
Read Dani McLean's full review
Chad Carman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

It is a great cost-effective social media studio for single individuals and small teams alike. It lacks somewhat in the reporting necessary for larger corporate environments, but this will likely not be missed if a user has never experienced a more robust reporting system. For the price, you cannot beat it.
Read Chad Carman's full review
Syazana Kahardy | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

It's best suited when you're managing a lot of social media channels that utilise similar/same content. You don't have to go and purposely create a new post - you can just duplicate it and make a few edits to the original post to better fit different channels. If you're planning to post a carousel image over the weekend, you just have to make sure to be alert as they don't automatically post. They'll send you a push notification on your phone so be sure not to miss the timing.
Read Syazana Kahardy's full review
Jesse White | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

Agorapulse is really fantastic if you are in the right position to fully utilize its capabilities. If you are only managing a couple of social media accounts or do not have a team to work with, then Agorapulse may be a bit too robust for your needs. Personally, I found it to be the most straight-forward and easy to use platform among all of the similarly situated products.
Read Jesse White's full review
Heather Pratt | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

Agora is fantastic for a smaller business. It solves the issues of cross-posting content and manages your feeds pretty effortlessly. You can build out a full months schedule and not have to worry about it for another month. It doesn't do everything its advertized to do, but overall its saved me countless hours of time. I appreciate the ability to duplicate my posts when I run out of creative steam. And there are some cool features such as hashtag grouping and "listening" feature which monitors when your brand is mentioned. I don't think it's appropriate for larger businesses such as marketing firms, as it has a difficult time keeping up with tokens and refreshing tokens. For a firm, that would be near impossible to keep up with - especially with 30 portfolios to manage.
Read Heather Pratt's full review
Joseph Han | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

Any size agency would find this platform perfect for their social media profile needs, especially if they are more data-driven. The Agorapulse platform offers a lot of data insights and meaningful analytics that help the decision making process.
Read Joseph Han's full review
Robyn Mays | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

I love Agorapulse and couldn't recommend it to more people if I tried. Agorapulse makes everything we do run seamlessly. I love the community management and its interface. The reporting is extensive and they are always working on updates and listen to what their customers are saying. Agorapulse is a great cost-effective solution to businesses that manage a large number of social platforms. However, I recommend Buffer to individuals who are only looking to manage a few profiles (5 or less) as it is much more cost-effective.
Read Robyn Mays's full review
Daniel Creen | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

Agorapulse is well suited for small, medium and even large businesses who are looking to take social media seriously. This tool will get you off the ground, allow you to grow a brand and more importantly, quickly respond to customers comments and questions.
Read Daniel Creen's full review
Kathleen M. Olson, CAWA | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Recommend

Agorapulse is well-suited to any organization concerned about consistent messaging and branding where more than one individual is creating social media postings. It is well-suited for program managers with other responsibilities to be able to create and schedule their postings in advance.
Read Kathleen M. Olson, CAWA's full review

Feature Scorecard Summary

Boolean keyword searches (109)
7.8
Filtering out noise/spam (111)
7.3
Sentiment analysis (1)
9.1
Broad channel coverage (3)
8.5
Content planning and scheduling (174)
9.0
Audience targeting (127)
7.0
Content optimization (2)
7.3
Workflow management (152)
8.1
Automated routing and prioritization (2)
7.3
Customer interaction histories (162)
8.4
Bulk actions (146)
7.8
Lead generation (94)
6.7
Content marketing (2)
9.1
Paid media management (2)
8.2
Campaigns and promotions (98)
6.8
Twitter (164)
8.8
Facebook (182)
8.9
LinkedIn (47)
9.1
Google+ (1)
9.1
Instagram (173)
7.8
Pinterest (1)
9.1
YouTube (1)
9.1
Campaign success analytics (148)
7.8
Real-time tracking (149)
7.6
Competitor analysis (124)
7.1
Role-based user permissions & privileges (165)
8.4
Mobile access (155)
7.0

About Agorapulse

Agorapulse is a social media management tool that aims to help mid-sized businesses and agencies better manage their Facebook, Twitter, Instagram, LinkedIn, and YouTube activity.

This social media management tool allows users to post content, engage with their community, and download reports from a single dashboard that is designed to be intuitive. Never miss a conversation with the inbox -- depending on the social network, it captures comments, mentions, direct/private messages, Facebook ad comments, and Instagram ad comments. All plans include collaboration tools to moderate or assign inbox items which makes getting through your inbox a breeze.

Current Instagram publishing features include: scheduling stories and Carousel posts via push notifications, direct image and video publishing, tagging public usernames, adding locations to single feed posts, and more.

To enhance the functionality of the dashboard, Agorapulse offers several free tools, including AdsReport (Facebook ad reporting) and Easy Advocacy (employee advocacy / social sharing).



Agorapulse Features

Listening/monitoring Features
Has featureBoolean keyword searches
Has featureFiltering out noise/spam
Does not have featureSentiment analysis
Does not have featureBroad channel coverage
Publishing Features
Has featureContent planning and scheduling
Has featureAudience targeting
Does not have featureContent optimization
Has featureWorkflow management
Engagement Features
Does not have featureAutomated routing and prioritization
Has featureCustomer interaction histories
Has featureBulk actions
Marketing Features
Has featureLead generation
Does not have featureContent marketing
Does not have featurePaid media management
Has featureCampaigns and promotions
Channel coverage/integration Features
Has featureTwitter
Has featureFacebook
Has featureLinkedIn
Does not have featureGoogle+
Has featureInstagram
Does not have featurePinterest
Does not have featureYouTube
Reporting/analytics Features
Has featureCampaign success analytics
Has featureReal-time tracking
Has featureCompetitor analysis
Account management Features
Has featureRole-based user permissions & privileges
Has featureMobile access

Agorapulse Screenshots

Agorapulse Videos (4)

Schedule Instagram Stories with Agorapulse and push notifications.

Watch How this marketing agency saves time using Agorapulse.

Watch How these happy customers love the all-in-one Agorapulse.

Watch See how simple it is to increase employee advocacy with Easy Advocacy, a free tool from Agorapulse.

Agorapulse Integrations

Agorapulse Competitors

Pricing

  • Has featureFree Trial Available?Yes
  • Does not have featureFree or Freemium Version Available?No
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No
EditionPricing DetailsTerms
Medium$99per installation
Large$199per installation
Enterprise$499per installation
X-Large$299per installation

**Medium plan: 10 social profiles, 2 users **Large plan: 25 social profiles, 4 users **X-Large plan: 40 social profiles, 8 users **Enterprise plan: 60 profiles, 20 users

Agorapulse Customer Size Distribution

Consumers
0%
Small Businesses (1-50 employees)
45%
Mid-Size Companies (51-500 employees)
50%
Enterprises (> 500 employees)
5%

Agorapulse Support Options

 Free VersionPaid Version
Live Chat
Email
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar
Phone

Agorapulse Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android
Supported Languages: English, French, Spanish, Portuguese