Overview
What is Agorapulse?
Agorapulse is a social media management tool that aims to help mid-sized businesses and agencies better manage their Facebook, Twitter, TikTok, Instagram, LinkedIn, and YouTube activity.This social media management tool allows users to post content, engage with their community,…
Great features. Great value for money. Great support team
So worth it.
Great value, all-in-one social media management tool
Agorapulse the platform for your social strategy needs!
Good Service, Could improve UX
Gotta try it! You won't regret the 'pulse!
We LOVE Agorapulse!
We were looking for scheduling software that did exactly what's promoted, no …
LOVE!
The only tool you'll need for all of your social media
the answer to every social media manager's prayers!
Want to save time in your Marketing AND get results? Use Agorapulse (Here's why....)
Agorapulse is great for small business!
Agorapulse is great!
Go Agora!
Great tool that helps manage your time.
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Facebook (255)9.898%
- Instagram (241)9.898%
- Content planning and scheduling (247)9.898%
- Twitter (228)9.595%
Reviewer Pros & Cons
Pricing
Custom
$0
Standard
$49
Professional
$79
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $49 per user
Product Demos
AgoraPulse Review Demo - Is This The Best Social Media Management Tool?
Agorapulse Review - Calendar Publishing Features 2022
Agorapulse Scheduling tool and Power Reports
Features
Listening/monitoring
Using complex keyword searches to surface insights from social media conversations.
- 9.8Boolean keyword searches(151) Ratings
Users can build complex keyword searches to surface and analyze the right set of social media conversations.
- 8.7Filtering out noise/spam(153) Ratings
Users can filter out irrelevant search results through excluded keyword terms and other measures.
- 8.2Broad channel coverage(2) Ratings
The tool monitors multiple social channels, as well as blogs, forums, news sites and other websites.
Publishing
Scheduling posts to various social media channels and profiles from one interface.
- 9.8Content planning and scheduling(247) Ratings
Users can easily plan content and schedule posts to various social media channels and profiles from one interface.
- 9.7Audience targeting(160) Ratings
Users can target posts to audience members based on geolocation and other demographics.
- 7.3Content optimization(1) Ratings
The tool can suggest content, as well as the best days and times for content publication and customer engagement.
- 8.9Workflow management(210) Ratings
Users can share assets through asset libraries, assign tasks, and approve or edits posts through the tool’s interface.
Engagement
Engaging with customers and responding to comments and inquiries via social media channels.
- 7.9Automated routing and prioritization(42) Ratings
Users can set up rules so that the tool automatically prioritizes mentions and routes them to the appropriate individual or team for response.
- 8.9Customer interaction histories(222) Ratings
Users can view the entire customer conversation history when responding to a mention.
- 8.9Bulk actions(203) Ratings
Users can streamline workflow by taking bulk actions on multiple posts at once, such as archiving mentions, assigning tasks, or labeling sentiment.
Marketing
Using the software to increase customer engagement and grow customer base via social media channels.
- 7.2Lead generation(110) Ratings
Users can discover and engage with new prospects, based on certain parameters.
- 7.9Content marketing(8) Ratings
Users can discover content from social media conversations and leverage it in marketing materials.
- 8.2Paid media management(1) Ratings
Users can manage and optimize paid social media posts across different channels.
- 6.7Campaigns and promotions(119) Ratings
Users can create campaigns on social media channels, such as contests, sweepstakes, apps, tabs and quizzes.
Channel coverage/integration
Effective integration with social media networks, including the ability to monitor, publish and respond.
- 9.5Twitter(228) Ratings
The software allows users to monitor, publish and respond via Twitter.
- 9.8Facebook(255) Ratings
The software allows users to monitor, publish and respond via Facebook.
- 9.8LinkedIn(104) Ratings
The software allows users to monitor, publish and respond via LinkedIn, including Groups.
- 7.8Google+(5) Ratings
The software allows users to monitor, publish and respond via Google+.
- 9.8Instagram(241) Ratings
The software allows users to monitor, publish and respond via Instagram.
- 9.1Pinterest(1) Ratings
The software allows users to monitor, publish and respond via Pinterest.
- 8.1YouTube(27) Ratings
The software allows users to monitor, publish and respond via YouTube.
Reporting/analytics
- 9.8Campaign success analytics(198) Ratings
Users can analyze the success of campaigns through metrics such as likes, shares, retweets, followers, clicks and conversions.
- 9.9Real-time tracking(195) Ratings
The tool tracks mentions and comments in real-time.
- 8.8Competitor analysis(161) Ratings
Users can compare themselves to competitors based on brand mentions, customer engagement and sentiment.
Account management
Users can manage access to multiple social media accounts.
- 9.8Role-based user permissions & privileges(228) Ratings
Permissions to perform actions or access social accounts are assigned to roles, which are then assigned to users, reducing complexity of administration.
- 8.9Mobile access(215) Ratings
Users can effectively use the software through a mobile or tablet device.
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Agorapulse?
Agorapulse is a social media management tool that aims to help mid-sized businesses and agencies better manage their Facebook, Twitter, TikTok, Instagram, LinkedIn, and YouTube activity.
This social media management tool allows users to post content, engage with their community, and download reports from a single dashboard that is designed to be intuitive. Conversations are captured with the inbox -- depending on the social network, it captures comments, mentions, direct/private messages, Facebook ad comments, and Instagram ad comments. All plans include collaboration tools to moderate or assign inbox items which makes getting through the inbox easier.
Current Instagram publishing features include: scheduling stories and carousel posts via push notifications, product tagging, PulseLink in bio, direct image and video publishing, tagging public usernames, and adding locations to single feed posts.
Additional options include external shared calendars to get content feedback and Power Reports to create customized reports in half the time.
The vendor states that thousands of agencies take advantage of Agorapulse's Agency Love program, which includes resources to attract more clients, improve ROI, increase revenue, and master social media management. Agorapulse helps to measure the real business impact of social media campaigns through its Social Media ROI feature.
Agorapulse Features
Listening/monitoring Features
- Supported: Boolean keyword searches
- Supported: Filtering out noise/spam
Publishing Features
- Supported: Content planning and scheduling
- Supported: Audience targeting
- Supported: Workflow management
Engagement Features
- Supported: Automated routing and prioritization
- Supported: Customer interaction histories
- Supported: Bulk actions
Marketing Features
- Supported: Lead generation
- Supported: Content marketing
- Supported: Campaigns and promotions
Channel coverage/integration Features
- Supported: Twitter
- Supported: Facebook
- Supported: LinkedIn
- Supported: Google+
- Supported: Instagram
- Supported: YouTube
Reporting/analytics Features
- Supported: Campaign success analytics
- Supported: Real-time tracking
- Supported: Competitor analysis
Account management Features
- Supported: Role-based user permissions & privileges
- Supported: Mobile access
Agorapulse Screenshots
Agorapulse Videos
Watch How this marketing agency saves time using Agorapulse.
Watch How these customers use Agorapulse.
Watch How to increase employee advocacy with Easy Advocacy, a free tool from Agorapulse.
Agorapulse Integrations
Agorapulse Competitors
Agorapulse Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android |
Supported Languages | English, German, French, Spanish |
Frequently Asked Questions
Agorapulse Customer Size Distribution
Consumers | 0% |
---|---|
Small Businesses (1-50 employees) | 45% |
Mid-Size Companies (51-500 employees) | 50% |
Enterprises (more than 500 employees) | 5% |
Comparisons
Compare with
Reviews and Ratings
(555)Community Insights
- Business Problems Solved
- Pros
- Cons
- Recommendations
Users have found this product to be incredibly versatile and have identified several key use cases where it has proven to be valuable. For one, many reviewers have praised the product for its ability to streamline their workflow. With its intuitive interface and robust set of features, users have reported being able to complete tasks more efficiently, saving them time and reducing frustration. Additionally, customers have found that the product is highly effective in enhancing collaboration among teams. Its real-time editing capabilities and seamless integration with popular project management tools enable users to work together seamlessly, regardless of their physical location. Furthermore, the product's advanced analytics and reporting functionality have been instrumental in helping businesses make data-driven decisions. Users appreciate how the product can generate detailed insights and visualizations, allowing them to gain a deeper understanding of their data and identify trends or patterns that may otherwise go unnoticed. Overall, the product's adaptability and comprehensive range of capabilities have made it a go-to solution for individuals and businesses across various industries.
Intuitive User Interface: Reviewers have consistently praised AgoraPulse for its intuitive user interface, with many stating that it makes tasks easy to execute. The platform's design and layout were described as simple yet efficient by users, allowing them to navigate the system seamlessly.
Responsive Customer Support: Many users have commended AgoraPulse for its responsive and helpful customer support. Customers appreciated the prompt assistance they received when encountering issues or needing guidance. The attentiveness and effectiveness of the support team contributed positively to their overall experience with the platform.
Regular Updates and New Features: A significant number of reviewers have expressed appreciation for AgoraPulse's regular updates and addition of new features. Users value the continuous improvement efforts made by the platform, which enhance their social media management capabilities. These updates also demonstrate AgoraPulse's commitment to staying current in a rapidly evolving digital landscape.
Confusing and overwhelming user interface: Several users have expressed frustration with the confusing and overwhelming user interface of AgoraPulse. They find it difficult to navigate and complete tasks, which hampers their overall experience with the platform.
Confusing and expensive pricing structure: The pricing structure of AgoraPulse has been cited as confusing and expensive by some users. This is particularly problematic for small businesses dealing with currency exchange issues, who find it challenging to understand the cost implications of using the platform.
Lack of certain features: Users have highlighted that AgoraPulse lacks certain features that they consider essential. Some users have mentioned the absence of support for Instagram stories, the inability to clear out messages and comments, and the option to post within the platform itself. These limitations restrict their ability to fully utilize AgoraPulse for social media management.
Users highly recommend trying AgoraPulse, especially during the 14-day trial period, to see if it meets their needs. They also suggest taking advantage of tutorial videos and comparing demos to determine if AgoraPulse is the right match. Additionally, users recommend subscribing to AgoraPulse for comprehensive social media management, including monitoring, publishing, and analytics. They believe AgoraPulse is worth the cost and offers robust tools for managing multiple social media channels and engaging with customers. Overall, users find AgoraPulse to be a valuable tool for social media management and recommend giving it a try.
Attribute Ratings
Reviews
(1-5 of 5)Love using Agorapulse!
- First to have new updates like scheduled publishing to Instagram.
- Bulk publishing options.
- Listening capabilities on social platforms.
- Customer service is amazing!
- More analytics on Instagram content.
- More filters on listening.
- Ability to view live YouTube comments on the app.
- You cannot set a thumbnail for uploading Instagram videos.
- Boolean keyword searches
- 80%8.0
- Filtering out noise/spam
- 60%6.0
- Content planning and scheduling
- 90%9.0
- Audience targeting
- 50%5.0
- Workflow management
- 60%6.0
- Customer interaction histories
- 90%9.0
- Bulk actions
- 100%10.0
- Lead generation
- 80%8.0
- Campaigns and promotions
- 50%5.0
- 100%10.0
- 100%10.0
- 100%10.0
- 80%8.0
- Campaign success analytics
- 90%9.0
- Real-time tracking
- 100%10.0
- Competitor analysis
- 40%4.0
- Role-based user permissions & privileges
- 100%10.0
- Mobile access
- 80%8.0
- Spend less time on minute tasks.
- We are truly engaged with our customers.
We also regularly have an intern working with the platform. They have to be able to type custom replies to some comments, search through videos, and really do minimal intense skill work.
- we can schedule content including instagram videos
- We can have comments set for approvals
- We created a video campaign for YouTube and used the listening tool to watch for people creating the videos we needed
- We can keep an eye on competitors
- We would love YouTube scheduling if it comes available
- Our brands are rapidly growing and Agorapulse already gives us the ability to continue to grow
- Price
- Product Features
- Product Usability
- Implemented in-house
- Training new employees
- designating roles
- Online training
I would love to be able to tag users on Instagram posts like you use hashtags.
- scheduling content
- liking /replying to comments
- bulk content publishing takes about as much time for me as individual posts
- can't choose IG thumbnails, so that becomes difficult
- Instagram
- Facebook
- N/A
- being able to add push notifications to add an IG story.
- choosing your thumbnail for IG video posting
Best Facebook tool
- Helps do moderation on time.
- To schedule in Nepal time zone.
- To get weekly, monthly reports with one button click.
- Alert 24/7
- Competitors report needs to have more information.
- Dashboard sometimes crashes with Safari browser, so I use Chrome with no problems.
- Hope to see more features in future.
- Content planning and scheduling
- 100%10.0
- Audience targeting
- 100%10.0
- Workflow management
- 100%10.0
- Customer interaction histories
- 100%10.0
- Bulk actions
- 100%10.0
- Campaigns and promotions
- 100%10.0
- 100%10.0
- 100%10.0
- 100%10.0
- Campaign success analytics
- 100%10.0
- Real-time tracking
- 100%10.0
- Competitor analysis
- 100%10.0
- Role-based user permissions & privileges
- 100%10.0
- Mobile access
- 100%10.0
- Faster lead conversion
- Increased employee efficiency
- Better customer service.
- Instant alert
- Multi users
- Administrative control
- Instant support
- Email alerts
- Additional feature update without cost
- Portability
- Now able to share instant reports
- Maybe integration with other social platforms
- Price
- Product Features
- Product Usability
- Product Reputation
- Vendor Reputation
- Analyst Reports
- Third-party Reviews
- Implemented in-house
- Need to have admin access
- Self-taught
- Adding social platform
- Adding users
- Instant reports
- Non
- Direct Publishing to Facebook, Instagram, and Twitter
- Reporting KPI's
- All in One Inbox
- Data Retention Period
- None
- None
Social Media Management
Conversation Management
Bot Development and Management
- Boolean keyword searches
- 70%7.0
- Filtering out noise/spam
- 50%5.0
- Content planning and scheduling
- 100%10.0
- Audience targeting
- 80%8.0
- Workflow management
- 100%10.0
- Customer interaction histories
- 90%9.0
- Bulk actions
- 100%10.0
- Campaigns and promotions
- 90%9.0
- 100%10.0
- 100%10.0
- 100%10.0
- Campaign success analytics
- 100%10.0
- Real-time tracking
- 80%8.0
- Competitor analysis
- 20%2.0
- Role-based user permissions & privileges
- 100%10.0
- Mobile access
- 100%10.0
- Was never measured for 2017 to present.
Information Technology Specialists
Conversation managers
- Competitive Overview
- Reporting
- Social Media Management
- None
- None
- None
- None
- None
- Product Features
- Product Usability
- Analyst Reports
- Implemented in-house
- None
- None
- None
- Publishing - Social Media Calendar
- Reporting
- Competitive Analysis
- None
- None
- None
AgoraPulse Review
- Very fast
- Simple to use
- There is nothing that I can think of.
- ROI is positive.
- 123ContactForm
- Fast
- Easy to use
- Effective
- Great features
- Creating more types of events with AgoraPulse
- It would be great to be able to use with other social networks.
- Price
- Product Features
- Product Usability
- Professional services company
- Usability
- Easy usage
- Elegant design results.
- There really are no functions that are difficult to perform.
Easy to setup Social Contests app
- Easy to Setup. Before even signing up, I was already able to try the product at once. This tells me how hassle-free it is to setup apps in AgoraPulse.
- Analytics. I like how it gives a detailed funnel for conversion, its pretty useful to know where we're having high drop-offs and can tweak that part a bit.
- Unable to modify contest settings when it's started. I couldn't add more prizes or extend the dates for the contest once its started. AgoraPulse can improve by giving me a confirmation page first of all the settings and letting me know its unchangeable once started before I can "Go" the app.
- Are the games easy to setup?
- Is there coding knowledge required?
- How easy is it to modify contest settings?
- Will I be able to measure the outcomes?
- Increased employee efficiency. Being able to see the setup saves a lot of time, especially if you're going for a very customised contest page.
- Compared to Woobox, I love how easy it is to setup AgoraPulse contests. I can easily see the contest interface and how it would look like to the audience. There was also lesser need to test and see a live preview of the app because you can already preview it while editing.
- AgoraPulse UI is also very intuitive, you can get to the menu options instinctively vs Woobox's frustrating UI.
- AgoraPulse is also much more cheaper if you have a lot of fans.
- The customer service is much more helpful. If I ask support@AgoraPulse something and they don't have it, they offer alternatives, whereas Woobox has none.
- The tutorial also is pretty awesome: AgoraPulse has video tutorials allowing me to easily understand how to do things when I can't already figure it out (which is very seldom).
The customer service is superb, that's pretty important. We don't want to go through a lot of hassle stuff to get to what we want to do. Bottom line is AgoraPulse is a tool, and a very useful and intuitive tool that makes life so much easier.
- Implemented in-house