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Agorapulse

Agorapulse

Overview

What is Agorapulse?

Agorapulse is a social media management tool that aims to help mid-sized businesses and agencies better manage their Facebook, Twitter, TikTok, Instagram, LinkedIn, and YouTube activity.This social media management tool allows users to post content, engage with their community,…

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Recent Reviews

TrustRadius Insights

Users have found this product to be incredibly versatile and have identified several key use cases where it has proven to be valuable. For …
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LOVE!

10 out of 10
September 11, 2023
Incentivized
I create and post all content for multiple social media platforms. Without a scheduling tool, I would not be able to stay on top of social …
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Agorapulse is great!

10 out of 10
April 21, 2023
I have been using Agorapulse for a while now, and I am thoroughly impressed with its features and functionalities. The enhanced AI writing …
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Go Agora!

8 out of 10
May 31, 2022
Incentivized
Agorapulse is great for managing and scheduling social media for my company. It solves the need for having a multitude of software to …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 26 features
  • Facebook (255)
    9.8
    98%
  • Instagram (241)
    9.8
    98%
  • Content planning and scheduling (247)
    9.8
    98%
  • Twitter (228)
    9.5
    95%

Reviewer Pros & Cons

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Pricing

View all pricing

Custom

$0

Cloud

Standard

$49

Cloud
per user

Professional

$79

Cloud
per user

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttp://www.agorapulse.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $49 per user
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Product Demos

AgoraPulse Review Demo - Is This The Best Social Media Management Tool?

YouTube

Agorapulse Review - Calendar Publishing Features 2022

YouTube

Agorapulse Scheduling tool and Power Reports

YouTube
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Features

Listening/monitoring

Using complex keyword searches to surface insights from social media conversations.

8.9
Avg 7.7

Publishing

Scheduling posts to various social media channels and profiles from one interface.

8.9
Avg 8.0

Engagement

Engaging with customers and responding to comments and inquiries via social media channels.

8.6
Avg 8.2

Marketing

Using the software to increase customer engagement and grow customer base via social media channels.

7.5
Avg 7.8

Channel coverage/integration

Effective integration with social media networks, including the ability to monitor, publish and respond.

9.1
Avg 8.6

Reporting/analytics

9.5
Avg 7.9

Account management

Users can manage access to multiple social media accounts.

9.3
Avg 8.2
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Product Details

What is Agorapulse?

Agorapulse is a social media management tool that aims to help mid-sized businesses and agencies better manage their Facebook, Twitter, TikTok, Instagram, LinkedIn, and YouTube activity.

This social media management tool allows users to post content, engage with their community, and download reports from a single dashboard that is designed to be intuitive. Conversations are captured with the inbox -- depending on the social network, it captures comments, mentions, direct/private messages, Facebook ad comments, and Instagram ad comments. All plans include collaboration tools to moderate or assign inbox items which makes getting through the inbox easier.

Current Instagram publishing features include: scheduling stories and carousel posts via push notifications, product tagging, PulseLink in bio, direct image and video publishing, tagging public usernames, and adding locations to single feed posts.

Additional options include external shared calendars to get content feedback and Power Reports to create customized reports in half the time.

The vendor states that thousands of agencies take advantage of Agorapulse's Agency Love program, which includes resources to attract more clients, improve ROI, increase revenue, and master social media management. Agorapulse helps to measure the real business impact of social media campaigns through its Social Media ROI feature.

Agorapulse Features

Listening/monitoring Features

  • Supported: Boolean keyword searches
  • Supported: Filtering out noise/spam

Publishing Features

  • Supported: Content planning and scheduling
  • Supported: Audience targeting
  • Supported: Workflow management

Engagement Features

  • Supported: Automated routing and prioritization
  • Supported: Customer interaction histories
  • Supported: Bulk actions

Marketing Features

  • Supported: Lead generation
  • Supported: Content marketing
  • Supported: Campaigns and promotions

Channel coverage/integration Features

  • Supported: Twitter
  • Supported: Facebook
  • Supported: LinkedIn
  • Supported: Google+
  • Supported: Instagram
  • Supported: YouTube

Reporting/analytics Features

  • Supported: Campaign success analytics
  • Supported: Real-time tracking
  • Supported: Competitor analysis

Account management Features

  • Supported: Role-based user permissions & privileges
  • Supported: Mobile access

Agorapulse Screenshots

Screenshot of Through a bulk or one-by-one upload, queued content can be organized into categories that make sense for the business and content strategy. Download a CSV of the queued content to share with teammates or clients.Screenshot of Agorapulse's reports helps to discover trends in a company's social media performance and offers actionable tips to optimize its social presence.Screenshot of The tool's built-in CRM keeps track of fans and followers (and detractors).Screenshot of Agorapulse's reports helps to discover trends in a company's social media performance and offers actionable tips to optimize its social presence.Screenshot of A drag-and-drop calendar displays at glance published, scheduled, queued, and assigned content. Hovering on a date instantly creates content for that day.Screenshot of The Agorapulse  inbox captures incoming conversations for each social profile. Users can get CRM data on who is sending messages, and send them a saved reply or assign the conversation to a teammate.Screenshot of Through a bulk or one-by-one upload, queued content can be organized into categories that make sense for the business and content strategy. Download a CSV of the queued content to share with teammates or clients.

Agorapulse Videos

Agorapulse Integrations

Agorapulse Competitors

Agorapulse Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported LanguagesEnglish, German, French, Spanish

Frequently Asked Questions

Agorapulse starts at $49.

Sprout Social, Sendible, and Hootsuite are common alternatives for Agorapulse.

Reviewers rate Real-time tracking highest, with a score of 9.9.

The most common users of Agorapulse are from Small Businesses (1-50 employees).

Agorapulse Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)45%
Mid-Size Companies (51-500 employees)50%
Enterprises (more than 500 employees)5%
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Comparisons

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Reviews and Ratings

(555)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users have found this product to be incredibly versatile and have identified several key use cases where it has proven to be valuable. For one, many reviewers have praised the product for its ability to streamline their workflow. With its intuitive interface and robust set of features, users have reported being able to complete tasks more efficiently, saving them time and reducing frustration. Additionally, customers have found that the product is highly effective in enhancing collaboration among teams. Its real-time editing capabilities and seamless integration with popular project management tools enable users to work together seamlessly, regardless of their physical location. Furthermore, the product's advanced analytics and reporting functionality have been instrumental in helping businesses make data-driven decisions. Users appreciate how the product can generate detailed insights and visualizations, allowing them to gain a deeper understanding of their data and identify trends or patterns that may otherwise go unnoticed. Overall, the product's adaptability and comprehensive range of capabilities have made it a go-to solution for individuals and businesses across various industries.

Intuitive User Interface: Reviewers have consistently praised AgoraPulse for its intuitive user interface, with many stating that it makes tasks easy to execute. The platform's design and layout were described as simple yet efficient by users, allowing them to navigate the system seamlessly.

Responsive Customer Support: Many users have commended AgoraPulse for its responsive and helpful customer support. Customers appreciated the prompt assistance they received when encountering issues or needing guidance. The attentiveness and effectiveness of the support team contributed positively to their overall experience with the platform.

Regular Updates and New Features: A significant number of reviewers have expressed appreciation for AgoraPulse's regular updates and addition of new features. Users value the continuous improvement efforts made by the platform, which enhance their social media management capabilities. These updates also demonstrate AgoraPulse's commitment to staying current in a rapidly evolving digital landscape.

Confusing and overwhelming user interface: Several users have expressed frustration with the confusing and overwhelming user interface of AgoraPulse. They find it difficult to navigate and complete tasks, which hampers their overall experience with the platform.

Confusing and expensive pricing structure: The pricing structure of AgoraPulse has been cited as confusing and expensive by some users. This is particularly problematic for small businesses dealing with currency exchange issues, who find it challenging to understand the cost implications of using the platform.

Lack of certain features: Users have highlighted that AgoraPulse lacks certain features that they consider essential. Some users have mentioned the absence of support for Instagram stories, the inability to clear out messages and comments, and the option to post within the platform itself. These limitations restrict their ability to fully utilize AgoraPulse for social media management.

Users highly recommend trying AgoraPulse, especially during the 14-day trial period, to see if it meets their needs. They also suggest taking advantage of tutorial videos and comparing demos to determine if AgoraPulse is the right match. Additionally, users recommend subscribing to AgoraPulse for comprehensive social media management, including monitoring, publishing, and analytics. They believe AgoraPulse is worth the cost and offers robust tools for managing multiple social media channels and engaging with customers. Overall, users find AgoraPulse to be a valuable tool for social media management and recommend giving it a try.

Attribute Ratings

Reviews

(1-25 of 325)
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Chelsey M. Gray | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
At our company, we use Agorapulse for scheduling and publishing social media content, creating cross-channel reports, responding to comments and messages, social listening and engagement, and collaborating with our internal team on all of these efforts. We are able to do all of this in one place and have a track record of the activity. Before Agorapulse, we were doing everything by email. This makes it much easier, especially knowing that other teammates can still receive an email if desired in order to be notified of action items on their end. We have two pro accounts currently used by myself and one other person on my team who is involved in the day-to-day of social media management at our company.
Lily Waring | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Agorapulse to schedule our content on Facebook, Instagram, Twitter and LinkedIn for two brands, [...] and ]...]. In addition to content creation and scheduling, we also utlise social listening, inbox, and reporting. The reporting function easily allows us to see which posts have performed well and what we need to change, we can see the best time to post, popular types of post, and lots of details to help plan for most of the channels we use. We have two team members who use the platform daily and we've also made use of the shared calendar function for our manager to approve posts if necessary.
Emily Anne Buck | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I love the ease and access of posting to multiple social media platforms all in one place. The metrics are pretty good too. Each platform varies on the metrics so it depends on what you are looking for. As far as the social listening goes, it's nice to be able to filter "organic comments" versus paid ad comments, for example, and be able to respond to your audience. Agorapulse gives you notifications if a post fails as well. Customer service is always wonderful and eager to help! I do recommend AgoraPulse!
September 11, 2023

We LOVE Agorapulse!

Hope Delongchamp-Boissoneault | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Agorapulse is a dream social media management software!

We were looking for scheduling software that did exactly what's promoted, no hurdles. We're so happy that Agorapulse was that for us! We've tried many different competitors, but Agorapulse is my personal favourite, and the one that I'm going to be sticking with.

Not only is the scheduling software a breeze, but the analytics, assigning posts, inbox, and more, are fantastic features we use on the daily.

We're happy to use this software to post daily across many social media platforms (LinkedIn, Facebook, Instagram, etc.) for both internal use and client use.

September 11, 2023

LOVE!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
I create and post all content for multiple social media platforms. Without a scheduling tool, I would not be able to stay on top of social media. Agorapulse lets me easily schedule posts ahead of time, which gives my supervisors plenty of time to review/edit/revise my content.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Everything is in one place! Monitoring is easy and intuitive and social media management easy and efficient. It is easier and above all faster to be able to read all the comments and be able to respond to them in one place. The programming calendar is very well done. The gears are also well fitted. But above all what I like about Agorapulse is that it is an intuitive and very easy to use platform, not to mention the fast and efficient customer service.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Agorapulse to manage thousands of social media messages and comments we get across all of our platforms, helping us to stay organized and allowing us to respond to as many people as humanly possible in a timely manner; we also use Agorapulse to schedule all of our content.
Winston Bromley | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Agorapulse in our business to help our clients get more out of their marketing. With Agorapulse allows us to focus on marketing our clients' online presence via their social media accounts to get the most engagement, social proof, and ROI. It allows us to plan out the strategies in a way, that we can see the bigger picture as well as finesse the subtle signs given off through engagement. With Agorapulse, we have driven our clients to higher subscriber numbers and engage quicker, as inside the program, we can jump between accounts quickly, and schedule our strategic posts to hit at the right time of the day. This program saves us SO much time that we can focus on being "social" on social media, and create meaningful conversations with the people that matter that most... Our client's clients. We have used other tools in the past, but this one is the one we stick with. I would highly recommend it.
April 21, 2023

Agorapulse is great!

Ivan Trejo | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I have been using Agorapulse for a while now, and I am thoroughly impressed with its features and functionalities. The enhanced AI writing and monthly reporting features are just some of the many things that make Agorapulse stand out from other social media management tools. The platform is intuitive and user-friendly, making it easy for me to navigate and accomplish my tasks efficiently.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Agorapulse is used to manage the social media accounts of our K-12 Public education school district. Managing the social media account on various platforms for 7 different campuses made time management very difficult. This tool is a great time saver.
Katarzyna Barzan | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Our organization uses post scheduling for social media as well as community management & reporting. We use the scheduling tool mostly for Instagram and LinkedIn posts, and the community management tools for all of our social media profiles (e.g. we automatize our responses to messages as well as use inbox assistants to filter certain phrases. We use Agorapulse broadly for our day-to-day social media management and gathering data.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Agorapulse has been an excellent platform for us to manage our social media content. From drafting content to assigning to colleagues for review to publishing to various social media channels, Agorapulse has helped us streamline operations and significantly increase efficiency while also serving as a way to easily access prior content.
Score 10 out of 10
Vetted Review
Verified User
We use Agorapulse to review community comments & moderate questions about the ClickFunnels company & products. We moderate to filter for spam, negative comments & customer support concerns. We try to gauge the community member's experience levels and we direct them to other programs and educational opportunities we believe would help them along their entrepreneurial path. We engage, motivate and build relationships within the community to fulfill our company mission to help entrepreneurs and small business owners — grow their companies through sales funnels. We believe that helping businesses grow helps the world move forward, even if just a little bit, and Agorapulse helps us to accomplish that mission.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Agorapulse is being used by our community team, which is 2 people. Our associate position plans and schedules social media posts, while my position as manager is to review and either reassign for editing or approve for posting. Agora is great for managing everything from one place and makes it easier to export analytics for review.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are a social media marketing agency and as such we create organic content for many different clients. Agorapulse enables us to create, organise and manage content and engagement all in one place for all of our clients. The community management tool is fantastic for keeping all of our engagement in one place and calendar sharing means we can send content to each other and clients for approval.
Kelby Mcnab | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are a marketing agency that uses Agorapulse for social media management and to run reports. Our Account Managers use it to schedule content, run reports, and interact with followers. Our clients use it to see what content they have scheduled out.
Genevieve Leveille | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Agorapulse to centrally manage the company and my personal social media. It allows us to plan and address the marketing effort across the various social media platforms. It is key to assure that the posts are reviewed not only for their content but for message correctness. Another key aspect of social media is to have posts be delivered when they will create the most impact which means scheduling which is a key component of Agorapulse.
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