Agorapulse Reviews

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
347 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.5 out of 101

Do you work for this company?

TrustRadius Top Rated for 2019

Overall Rating

Reviewer's Company Size

Last Updated

By Topic

Industry

Department

Experience

Job Type

Role

Filtered By:

Reviews (1-25 of 223)

David Brown profile photo
Score 9 out of 10
Vetted Review
Verified User
Review Source

Use Cases and Deployment Scope

We use Agorapulse for multi-vector social monitoring, scheduling, and reporting. It is being used daily by one staff member who oversees our social feeds and by additional users for strategy and analysis. It provides us a centralized, easy-to-use, comprehensive tool to view and respond to customer correspondence; quickly cross-publish content across multiple feeds; and analyze the results on a monthly basis.
Read David Brown's full review
Chad Carman profile photo
Score 8 out of 10
Vetted Review
Verified User
Review Source

Use Cases and Deployment Scope

AgoraPulse is currently used as the primary social media scheduling and monitoring software for all of our marketing needs. It allows our department to have a centralized place to monitor the major social media networks we utilize, as well as coordinate and proof our work amongst the department to ensure accuracy and quality outbound messaging.
Read Chad Carman's full review
Haley Beeson profile photo
Score 10 out of 10
Vetted Review
Verified User
Review Source

Use Cases and Deployment Scope

I run all social media for my company. I found it much easier to use than other social media management platforms. Agorapulse made it possible for me to keep content organized and also make it so I don’t have to be on my phone 24/7. I can schedule posts and track data whenever and wherever.
Read Haley Beeson's full review
Janaye Steadman profile photo
Score 10 out of 10
Vetted Review
Verified User
Review Source

Use Cases and Deployment Scope

We use AgoraPulse (AP) as a central tool at our digital marketing agency. It is the main platform that we work on daily. It assists us in keeping clients social profiles organized, from calendaring to community management. The main reason we switched to AP was for the community management aspect. They have an inbox that pulls all messages and comments right into AP so I don't have to log into 15 different social accounts individually on my computer. They also have a "listening" feature that tracks when people tag or mention that profile, and it also tracks hashtags that you tell it to. This has been very useful in keeping an eye on clients reputation. The calendaring aspect is vital to what we do, since we have to have them approved by the individual clients, and AP allows us to do this.
Read Janaye Steadman's full review
Clark Rasmussen profile photo
Score 8 out of 10
Vetted Review
Verified User
Review Source

Use Cases and Deployment Scope

We use the platform for publishing social media posts over dozens of different accounts. Managing a large number of accounts without a publishing platform is incredibly time consuming.
Read Clark Rasmussen's full review
Heather Pratt profile photo
Score 7 out of 10
Vetted Review
Verified User
Review Source

Use Cases and Deployment Scope

We currently use Agorapulse to manage all of our social media campaigns internally. It is only used by 2 users within our company, however, we have a smaller marketing division. We do not outsource this type of work and aimed to address the time-consuming element of having 5-10 social media feeds and posting to each one individually. We also wanted to monitor our competitors feeds, and our ROI. This platform was the clear choice when it came to productivity and reporting.
Read Heather Pratt's full review
Joseph Han profile photo
Score 8 out of 10
Vetted Review
Verified User
Review Source

Use Cases and Deployment Scope

Agorapulse is an integral part of our social media department. The platform offers several key features that we rely on to ensure the success of all our campaigns. As a department, we strive to be driven by data/analytics, so we use the 'Reports' and 'Listening' functions heavily to make sure that we are effectively implementing the right strategies. The 'Reports' function calculates optimal times to publish social media posts, the best type of media to use, and growth data to help us analyze our successes and failures. The 'Listening' function is really useful because we can track certain hashtags or keywords and see data on user interaction.
Read Joseph Han's full review
Robyn Mays profile photo
Score 10 out of 10
Vetted Review
Verified User
Review Source

Use Cases and Deployment Scope

As a digital marketing agency, we needed social media scheduling and reporting software that would save us time and improve the efficiency of our work. It is used by everyone in the organization as Agorapulse has a great review process for posts. Therefore, each post is sent to another employee to review to avoid any errors not seen.
Read Robyn Mays's full review
Daniel Creen profile photo
Score 10 out of 10
Vetted Review
Verified User
Review Source

Use Cases and Deployment Scope

Agorapulse is an amazing tool that has saved us many headaches. We know have much snappier in response times than the high profile competition in this space with a dedicated support team who answer all queries quickly and correctly. Management and stakeholders adore the in-depth and aesthetically pleasing reporting functions Agorapulse generates at the touch of a button. We receive constant updates with new features and tools, and I can see they take feedback from users and actually allocate resources into investigating the never-ending 'wants list' of the clients.
Read Daniel Creen's full review
Kathleen M. Olson, CAWA profile photo
Score 10 out of 10
Vetted Review
Verified User
Review Source

Use Cases and Deployment Scope

Purrfect Pals Cat Sanctuary & Adoption Centers utilizes Agorapulse to share our mission, promote special needs cats available for adoption and solicit support for our programs. Our community engagement and adoption program managers join me in creating social media posts. This software allows us to keep a master marketing calendar and get the same message on all of our social media platforms at one time.
Read Kathleen M. Olson, CAWA's full review
Ali Walton profile photo
August 20, 2019

Love using Agorapulse!

Score 10 out of 10
Vetted Review
Verified User
Review Source

Use Cases and Deployment Scope

Agorapulse is used within my department only at my organization. It is a lifesaver for gathering social media engagements, bulk publishing content, searching for our brand mentions, searching new content that we need to engage with, and checking analytics on different social platforms. It saves time, energy, and delivers the information I need directly to me on the schedule I want/need.
Read Ali Walton's full review
Zach Brown profile photo
Score 8 out of 10
Vetted Review
Verified User
Review Source

Use Cases and Deployment Scope

To schedule out all of our content on social media across multiple properties. We mainly use it in our marketing department but have trained others in the field to use Agorapulse. It has allowed us to streamline our content calendars, posting schedules, and show what is being worked on and by who.
Read Zach Brown's full review
Kelsey Waara profile photo
Score 9 out of 10
Vetted Review
Verified User
Review Source

Use Cases and Deployment Scope

Agorapulse is currently used solely by our Marketing department. One of our current business goals is to grow our social media channels on Instagram, Facebook, Twitter, LinkedIn, and Twitter. We are a small team, and managing daily social engagement was getting difficult to manage across the various platforms. Especially on platforms like Instagram, it is difficult to stay on top of engagement, as only a limited amount of notifications are displayed and quickly disappear.
Read Kelsey Waara's full review
Anthony Prasasouk profile photo
October 09, 2019

Agorapulse Review

Score 10 out of 10
Vetted Review
Verified User
Review Source

Use Cases and Deployment Scope

We use Agorapulse at BioTE Medical because of the features it provides us on a day-to-day basis and we love getting up-to-date stats on the fly and at ease. We love how easy it is to manage comments and how the posting section is so user-friendly.
Read Anthony Prasasouk's full review
Dan &quot;Millennial Motivator&quot; Willis profile photo
Score 10 out of 10
Vetted Review
Verified User
Review Source

Use Cases and Deployment Scope

I use Agorapulse to not only schedule posts for myself, my personal brand and my clients, but regularly use its extensive reporting and social listening tools to improve my client's experience.
Read Dan "Millennial Motivator" Willis's full review
Matthew Jackson profile photo
Score 9 out of 10
Vetted Review
Verified User
Review Source

Use Cases and Deployment Scope

Agorapulse is used by our social media management team. We manage various social platforms (about 17) for around 10 clients, and keeping track of comments and PMs and interactions was quite difficult. The largest business problem it addressed was helping bring on a new social client who wanted 17 hour per day coverage and response times in under 3 minutes - Agora pulls in interactions with all of their posts, boosts, and ads, ensuring the client that nothing will be missed by the coverage team.
Read Matthew Jackson's full review
Joe Douglas profile photo
June 05, 2019

On the 'pulse'.

Score 10 out of 10
Vetted Review
Verified User
Review Source

Use Cases and Deployment Scope

Agora Pulse provides our Marketing Department a terrific platform to schedule all our social media content. Its intuitive interface allows us to create and preview a post from scratch which we can then either send instantly or schedule later across multiple platforms all at once. With tools like the URL Tracker, we are able to implement our own campaign details and subsequently monitor a post's progress.
Read Joe Douglas's full review
Gilles Heinisch profile photo
Score 8 out of 10
Vetted Review
Verified User
Review Source

Use Cases and Deployment Scope

Agorapulse is a great social media marketing tool that allows the entire team surrounding me to contribute to our social media presence. The scheduling works like a charm. Also, the social media inbox allows us to be way more reactive towards inquiries, comments, and likes from users, which promotes, in general, the reactivity of our company and thus the interaction with customers and potential customers.
Read Gilles Heinisch's full review
Matthew Snider profile photo
June 07, 2019

Agorapulse Review

Score 8 out of 10
Vetted Review
Verified User
Review Source

Use Cases and Deployment Scope

On a daily basis, our entire organization utilizes Agorapulse to keep our Social Media marketing humming along. It allows us to save hours a week scheduling, creating, and analyzing our Social Media brand impacts on the world around us.

This tool allows us the freedom to focus on our overall goals while creating a stream for our creatives to schedule out our social impacts.
Read Matthew Snider's full review
No photo available
November 19, 2019

Agorapulse Review

Score 8 out of 10
Vetted Review
Verified User
Review Source

Use Cases and Deployment Scope

Only 3 of us on our smaller social media team use Agorapulse. This platform allows us to all work in one platform to better plan content, listen and respond to social media.
Read this authenticated review
No photo available
Score 10 out of 10
Vetted Review
Verified User
Review Source

Use Cases and Deployment Scope

We are a social media marketing agency that uses Agorapulse every day, 12 hours a day, 365 days a year. It is used by our community management team. We have 31 profiles and 12 users - soon to be 45 profiles with 20 users. It helps us streamline all incoming communications so they come through one platform and we aren't having to check each profile individually.
Read this authenticated review
No photo available
Score 9 out of 10
Vetted Review
Verified User
Review Source

Use Cases and Deployment Scope

Across the whole. It covers numerous social media platforms and allows us to work independently to solve client's social media needs.
Read this authenticated review

Feature Scorecard Summary

Boolean keyword searches (99)
7.8
Filtering out noise/spam (95)
7.2
Sentiment analysis (1)
9.1
Broad channel coverage (3)
8.5
Content planning and scheduling (149)
8.8
Audience targeting (110)
6.8
Content optimization (1)
9.1
Workflow management (131)
8.0
Automated routing and prioritization (1)
6.4
Customer interaction histories (140)
8.5
Bulk actions (125)
7.8
Lead generation (83)
6.6
Content marketing (1)
9.1
Paid media management (1)
8.2
Campaigns and promotions (88)
6.7
Twitter (139)
8.9
Facebook (156)
8.9
LinkedIn (25)
8.2
Instagram (147)
7.7
Campaign success analytics (128)
7.7
Real-time tracking (131)
7.5
Competitor analysis (109)
7.0
Role-based user permissions & privileges (141)
8.4
Mobile access (132)
6.8

About Agorapulse

Agorapulse is a social media management tool that aims to help mid-sized businesses and agencies better manage their Facebook, Twitter, Instagram, LinkedIn, and YouTube activity.

It allows users to post content, engage with their community, and download reports from a single dashboard that is designed to be intuitive.

Agorapulse Features

Listening/monitoring Features
Has featureBoolean keyword searches
Has featureFiltering out noise/spam
Does not have featureSentiment analysis
Does not have featureBroad channel coverage
Publishing Features
Has featureContent planning and scheduling
Has featureAudience targeting
Does not have featureContent optimization
Has featureWorkflow management
Engagement Features
Does not have featureAutomated routing and prioritization
Has featureCustomer interaction histories
Has featureBulk actions
Marketing Features
Has featureLead generation
Does not have featureContent marketing
Does not have featurePaid media management
Has featureCampaigns and promotions
Channel coverage/integration Features
Has featureTwitter
Has featureFacebook
Has featureLinkedIn
Does not have featureGoogle+
Has featureInstagram
Does not have featurePinterest
Does not have featureYouTube
Reporting/analytics Features
Has featureCampaign success analytics
Has featureReal-time tracking
Has featureCompetitor analysis
Account management Features
Has featureRole-based user permissions & privileges
Has featureMobile access
Additional Features
Has featureSocial Media Inbox for each account with real time tracking of incoming messages and ad comments
Has featureAutomatic moderation, real time email notification, post scheduling
Has featureCompare your page with Competitors and measure your posts’ performance
Has featureInbox assistant to help you moderate incoming content. Available on all plans.
Has featureContent queues to store queued or requeued content according to content type or theme.

Agorapulse Screenshots

Agorapulse Videos (2)

Watch How this marketing agency saves time using Agorapulse.

Watch How these happy customers love the all-in-one Agorapulse.

Agorapulse Integrations

Agorapulse Competitors

Pricing

Has featureFree Trial Available?Yes
Does not have featureFree or Freemium Version Available?No
Does not have featurePremium Consulting/Integration Services Available?No
Entry-level set up fee?No
EditionPricing DetailsTerms
Medium$99per installation
Large$199per installation
Enterprise$499per installation
X-Large$299per installation

**Medium plan: 10 social profiles, 2 users **Large plan: 25 social profiles, 4 users **X-Large plan: 40 social profiles, 8 users **Enterprise plan: 60 profiles, 20 users

Agorapulse Customer Size Distribution

Consumers
0%
Small Businesses (1-50 employees)
45%
Mid-Size Companies (51-500 employees)
50%
Enterprises (> 500 employees)
5%

Agorapulse Support Options

 Free VersionPaid Version
Live Chat
Email
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar
Phone

Agorapulse Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android
Supported Languages: English, French, Spanish, Portuguese