Agorapulse Reviews

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386 Ratings
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Score 8.6 out of 100

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Reviews (1-25 of 249)

Jerry Pietrzak | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Use Cases and Deployment Scope

Currently we use Agorapulse to help employees across three offices manage multiple social media accounts for the university. We originally purchased this primarily for the analytics and reporting functions, and then for the inbox/social listening tools. While these have met our expectations, the content publishing calendar and content workflow tools have become a major part of our content production workflow. This enables us to have a content creator draft a post, send it to an editor for a check, then to a translator to add an appropriate translation, and then on to a final check before scheduling the post. Before Agorapulse we relied on a spreadsheet to schedule and develop content; the ability to have this in a digital workflow has greatly improved the efficiency of our workflow.
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Janaye Steadman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Use Cases and Deployment Scope

We use AgoraPulse (AP) as a central tool at our digital marketing agency. It is the main platform that we work on daily. It assists us in keeping clients social profiles organized, from calendaring to community management. The main reason we switched to AP was for the community management aspect. They have an inbox that pulls all messages and comments right into AP so I don't have to log into 15 different social accounts individually on my computer. They also have a "listening" feature that tracks when people tag or mention that profile, and it also tracks hashtags that you tell it to. This has been very useful in keeping an eye on clients reputation. The calendaring aspect is vital to what we do, since we have to have them approved by the individual clients, and AP allows us to do this.
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Balazs Farkas | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Use Cases and Deployment Scope

We are using it in the Social Media and Marketing department, as well as the firm production department - to answer social media messages mainly from YouTube, Facebook, and Instagram. We use it on a daily basis with all these platforms and it is our main way of communication with our social media consumers and potential clients.
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Walter Mack | TrustRadius Reviewer
February 12, 2020

Sleek and easy to use!

Score 9 out of 10
Vetted Review
Verified User
Review Source

Use Cases and Deployment Scope

Agorapulse is used primarily by myself and a few members on the Player Experience team. We also have a team of outsources with access that I help manage. It contains the social profiles of over a dozen games within our studio that we oversee, and is mainly used as a tool to redirect users having problems over to our support team.
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Jenna Walker | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Use Cases and Deployment Scope

The marketing team oversees the social media associated with 7 businesses that have 21 social profiles. We utilize Agorapulse to schedule, manage, and report on all our social media channels. Originally our team was natively posting to all social profiles, but this was extremely cumbersome and left lots of room for human error. After testing several other tools, Agorapulse was the best tool for us with the pricing and the ability to send posts for approval before posting.
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Shannon Loy | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Use Cases and Deployment Scope

We decided to commit to using Agorapulse because it had just about every feature we were looking for in a content scheduling tool. The number one aspect of the tool that really stood out to us was the incredible reporting. Each month when we meet with clients to present the results of our social media initiatives the reporting is extremely helpful and very easy to understand. We even get a Powerpoint presentation to show our clients.
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Ali Walton | TrustRadius Reviewer
January 29, 2020

Love using Agorapulse!

Score 10 out of 10
Vetted Review
Verified User
Review Source

Use Cases and Deployment Scope

Agorapulse is used within my department only at my organization. It is a lifesaver for gathering social media engagements, bulk publishing content, searching for our brand mentions, searching new content that we need to engage with, and checking analytics on different social platforms. It saves time, energy, and delivers the information I need directly to me on the schedule I want/need.
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Dani McLean | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Use Cases and Deployment Scope

Agorapulse is being used only in the communications and marketing department between myself and my supervisor. It helps us schedule social media and, most importantly, gather key data about our social media performance so that we can improve it.
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Chad Carman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Use Cases and Deployment Scope

AgoraPulse is currently used as the primary social media scheduling and monitoring software for all of our marketing needs. It allows our department to have a centralized place to monitor the major social media networks we utilize, as well as coordinate and proof our work amongst the department to ensure accuracy and quality outbound messaging.
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Syazana Kahardy | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Use Cases and Deployment Scope

At Pixajoy, we use Agorapulse for the Marketing Department. It's useful for our Content managers to be able to plan and schedule posts across our various social media channels and manage messages/inquiries from one platform. It's been very useful, especially since they introduced the carousel option. And the report it generates is also very clear and concise so we're able to use it to prove our matrices.
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Jessica Timms | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source

Use Cases and Deployment Scope

We use Agorapulse to manage 12 social media channels. This includes our agency's channels as well as a large, Triple-A client, which requires our finger to always be on the pulse, so to speak. With Agorapulse, we are easily able to manage social media publishing queues, as well as the various communities. Managing a community of over 200K+ seemed intimidating before Agorapulse, but the tools make it so easy and social listening is essential.
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Jesse White | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Use Cases and Deployment Scope

My company manages social media for political clients, so there is definitely a need to collaborate with a team for social media posting. After quite a bit of research, I decided to give Agorapulse a try. I have to say that compared to many of the other products on the market, Agorapulse definitely suits the majority of my needs.

One of the best aspects of Agorapulse is the ability to schedule and review various social media posts well in advance of publishing. This level of collaboration is really important in a political campaign where many different people have valuable input. By giving the candidate the ability to have the final word, there is a clarity in organizational control that is essential when running a large-scale social media operation.

I also love the level of integration that Agorapulse provides. I can connect with a multitude of apps and services from within a single portal, which is great. I will say that the pricing is a bit higher than I would like, but a quality product like Agorapulse is worth the investment.
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David Brown | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Use Cases and Deployment Scope

We use Agorapulse for multi-vector social monitoring, scheduling, and reporting. It is being used daily by one staff member who oversees our social feeds and by additional users for strategy and analysis. It provides us a centralized, easy-to-use, comprehensive tool to view and respond to customer correspondence; quickly cross-publish content across multiple feeds; and analyze the results on a monthly basis.
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Haley Beeson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Use Cases and Deployment Scope

I run all social media for my company. I found it much easier to use than other social media management platforms. Agorapulse made it possible for me to keep content organized and also make it so I don’t have to be on my phone 24/7. I can schedule posts and track data whenever and wherever.
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Heather Pratt | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source

Use Cases and Deployment Scope

We currently use Agorapulse to manage all of our social media campaigns internally. It is only used by 2 users within our company, however, we have a smaller marketing division. We do not outsource this type of work and aimed to address the time-consuming element of having 5-10 social media feeds and posting to each one individually. We also wanted to monitor our competitors feeds, and our ROI. This platform was the clear choice when it came to productivity and reporting.
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Joseph Han | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Use Cases and Deployment Scope

Agorapulse is an integral part of our social media department. The platform offers several key features that we rely on to ensure the success of all our campaigns. As a department, we strive to be driven by data/analytics, so we use the 'Reports' and 'Listening' functions heavily to make sure that we are effectively implementing the right strategies. The 'Reports' function calculates optimal times to publish social media posts, the best type of media to use, and growth data to help us analyze our successes and failures. The 'Listening' function is really useful because we can track certain hashtags or keywords and see data on user interaction.
Read Joseph Han's full review
Robyn Mays | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Use Cases and Deployment Scope

As a digital marketing agency, we needed social media scheduling and reporting software that would save us time and improve the efficiency of our work. It is used by everyone in the organization as Agorapulse has a great review process for posts. Therefore, each post is sent to another employee to review to avoid any errors not seen.
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Daniel Creen | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Use Cases and Deployment Scope

Agorapulse is an amazing tool that has saved us many headaches. We know have much snappier in response times than the high profile competition in this space with a dedicated support team who answer all queries quickly and correctly. Management and stakeholders adore the in-depth and aesthetically pleasing reporting functions Agorapulse generates at the touch of a button. We receive constant updates with new features and tools, and I can see they take feedback from users and actually allocate resources into investigating the never-ending 'wants list' of the clients.
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Kathleen M. Olson, CAWA | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Use Cases and Deployment Scope

Purrfect Pals Cat Sanctuary & Adoption Centers utilizes Agorapulse to share our mission, promote special needs cats available for adoption and solicit support for our programs. Our community engagement and adoption program managers join me in creating social media posts. This software allows us to keep a master marketing calendar and get the same message on all of our social media platforms at one time.
Read Kathleen M. Olson, CAWA's full review
Anthony Prasasouk | TrustRadius Reviewer
October 09, 2019

Agorapulse Review

Score 10 out of 10
Vetted Review
Verified User
Review Source

Use Cases and Deployment Scope

We use Agorapulse at BioTE Medical because of the features it provides us on a day-to-day basis and we love getting up-to-date stats on the fly and at ease. We love how easy it is to manage comments and how the posting section is so user-friendly.
Read Anthony Prasasouk's full review
Dan &quot;Millennial Motivator&quot; Willis | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Use Cases and Deployment Scope

I use Agorapulse to not only schedule posts for myself, my personal brand and my clients, but regularly use its extensive reporting and social listening tools to improve my client's experience.
Read Dan "Millennial Motivator" Willis's full review

Feature Scorecard Summary

Boolean keyword searches (109)
7.8
Filtering out noise/spam (111)
7.3
Sentiment analysis (1)
9.1
Broad channel coverage (3)
8.5
Content planning and scheduling (174)
9.0
Audience targeting (127)
7.0
Content optimization (2)
7.3
Workflow management (152)
8.1
Automated routing and prioritization (2)
7.3
Customer interaction histories (162)
8.4
Bulk actions (146)
7.8
Lead generation (94)
6.7
Content marketing (2)
9.1
Paid media management (2)
8.2
Campaigns and promotions (98)
6.8
Twitter (164)
8.8
Facebook (182)
8.9
LinkedIn (47)
9.1
Google+ (1)
9.1
Instagram (173)
7.8
Pinterest (1)
9.1
YouTube (1)
9.1
Campaign success analytics (148)
7.8
Real-time tracking (149)
7.6
Competitor analysis (124)
7.1
Role-based user permissions & privileges (165)
8.4
Mobile access (155)
7.0

About Agorapulse

Agorapulse is a social media management tool that aims to help mid-sized businesses and agencies better manage their Facebook, Twitter, Instagram, LinkedIn, and YouTube activity.

This social media management tool allows users to post content, engage with their community, and download reports from a single dashboard that is designed to be intuitive. Never miss a conversation with the inbox -- depending on the social network, it captures comments, mentions, direct/private messages, Facebook ad comments, and Instagram ad comments. All plans include collaboration tools to moderate or assign inbox items which makes getting through your inbox a breeze.

Current Instagram publishing features include: scheduling stories and Carousel posts via push notifications, direct image and video publishing, tagging public usernames, adding locations to single feed posts, and more.

To enhance the functionality of the dashboard, Agorapulse offers several free tools, including AdsReport (Facebook ad reporting) and Easy Advocacy (employee advocacy / social sharing).



Agorapulse Features

Listening/monitoring Features
Has featureBoolean keyword searches
Has featureFiltering out noise/spam
Does not have featureSentiment analysis
Does not have featureBroad channel coverage
Publishing Features
Has featureContent planning and scheduling
Has featureAudience targeting
Does not have featureContent optimization
Has featureWorkflow management
Engagement Features
Does not have featureAutomated routing and prioritization
Has featureCustomer interaction histories
Has featureBulk actions
Marketing Features
Has featureLead generation
Does not have featureContent marketing
Does not have featurePaid media management
Has featureCampaigns and promotions
Channel coverage/integration Features
Has featureTwitter
Has featureFacebook
Has featureLinkedIn
Does not have featureGoogle+
Has featureInstagram
Does not have featurePinterest
Does not have featureYouTube
Reporting/analytics Features
Has featureCampaign success analytics
Has featureReal-time tracking
Has featureCompetitor analysis
Account management Features
Has featureRole-based user permissions & privileges
Has featureMobile access

Agorapulse Screenshots

Agorapulse Videos (4)

Schedule Instagram Stories with Agorapulse and push notifications.

Watch How this marketing agency saves time using Agorapulse.

Watch How these happy customers love the all-in-one Agorapulse.

Watch See how simple it is to increase employee advocacy with Easy Advocacy, a free tool from Agorapulse.

Agorapulse Integrations

Agorapulse Competitors

Pricing

  • Has featureFree Trial Available?Yes
  • Does not have featureFree or Freemium Version Available?No
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No
EditionPricing DetailsTerms
Medium$99per installation
Large$199per installation
Enterprise$499per installation
X-Large$299per installation

**Medium plan: 10 social profiles, 2 users **Large plan: 25 social profiles, 4 users **X-Large plan: 40 social profiles, 8 users **Enterprise plan: 60 profiles, 20 users

Agorapulse Customer Size Distribution

Consumers
0%
Small Businesses (1-50 employees)
45%
Mid-Size Companies (51-500 employees)
50%
Enterprises (> 500 employees)
5%

Agorapulse Support Options

 Free VersionPaid Version
Live Chat
Email
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar
Phone

Agorapulse Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android
Supported Languages: English, French, Spanish, Portuguese