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akaBot

akaBot

Overview

What is akaBot?

akaBot is a comprehensive RPA solution that aims to help businesses overcome scalability challenges with full services, mini solutions and competitive licensing costs, from FPT Software headquartered in Hanoi.

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Recent Reviews

TrustRadius Insights

AkaBot is a valuable tool for automating repetitive business processes and eliminating manual tasks, saving time and effort for marketing …
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Pricing

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What is akaBot?

akaBot is a comprehensive RPA solution that aims to help businesses overcome scalability challenges with full services, mini solutions and competitive licensing costs, from FPT Software headquartered in Hanoi.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

Akabot vision video demo

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akabot demo

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Product Details

What is akaBot?

akaBot is a platform providing comprehensive automating solutions to perform repetitive and routine tasks, which can mimic human interactions with current applications. It is an automation solution for manual & repetitive tasks which results in high operation costs, low productivity, high technology application cost, human errors, etc.

akaBot expects to optimize benefits of clients by providing full solutions. For more in detail, akaBot team offer 1-stop RPA service including: Process Assessment, Implementation, Maintenance & Operation 24/7, Training with worldwide support.

Based on process assessment and customers’ demands, akaBot can combine RPA with other software as a Ecosystem with FPT AI, OCR, Voice, Chatbot (both cloud and on-promise), BPO, etc. for the best effective solution.

akaBot provides mini solutions for different processes of various industries, with flexible deployment basing on customers’ demands. In other words, akaBot provides not only platform but also guidelines how to apply it specifically for each business process. All solutions offered by akaBot are ready to deploy, and will be improved over time to have better performance.

akaBot Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationNo
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Comparisons

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Reviews

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

AkaBot is a valuable tool for automating repetitive business processes and eliminating manual tasks, saving time and effort for marketing teams and accounting departments. By automating invoice processing procedures, akaBot improves team performance and efficiency by reducing errors and saving time. Users have reported that matching and verifying invoices with invoice details is made easier with akaBot, which reduces manual tasks.

The platform also supports the accounting team, minimizing human error, increasing meeting outcomes, and generating detailed and accurate reports to aid smarter decision-making. AkaBot is helpful in automating repetitive tasks such as lead handling for the marketing team as well as scheduling calls, recording data, handling and reporting customer complaints. It also simplifies claim adjusting processes else's business tasks that take up a lot of time, allowing people to focus on other essential duties. Users report that akaBot replaces manual work while increasing accuracy, flexibility to accommodate change requests, and cutting about 60% of the time spent finishing repetitive daily tasks like manual invoice processing.

User-friendly Interface: Several reviewers have praised akaBot's user-friendly interface, making it easy to learn and use efficiently. Users appreciated that the platform is easy to use even for those without a technical background.

Efficient Automation: Many users found akaBot an efficient tool that helped them automate repetitive tasks while minimizing errors. Some noted that automation led to faster work and removal of manual efforts.

Helpful Customer Support: AkaBot's customer support team has been praised by several reviewers for providing thorough instruction, advice, and constant support. Users felt comfortable working with the platform because of the excellent customer service provided by the vendor team.

Difficult to program: Some users have found programming and modifying the system difficult despite assistance from the vendor team.

Inaccurate Automation: Several users have reported that the accuracy level of automation is around 85-95%, not 100%. Additionally, it can take a longer time to process large quantities of invoices.

Poor Customer Support: Communication with the company has been difficult for some customers, especially since the support team is offshore. This has caused customer service to be slow and in need of improvement.

Users have made several recommendations based on their experiences with akaBot. The most common recommendations include thoroughly going through everything with the vendor team for easier deployment and integration, checking the process again for 100% accuracy, and taking advantage of akaBot's new activities like remote desktop and PDF-related features. Users find akaBot to be a valuable automation solution that can optimize tasks, save time, and streamline processes. Additionally, they appreciate its ease of use and commend the technical support provided by akaBot's team.

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