Robotic Process Automation (RPA) Software
Robotic Process Automation (RPA) Software TrustMap
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What is Robotic Process Automation (RPA) Software?
Robotic Process Automation (RPA) Software supports business process optimization through the automation of existing repetitive tasks in a workflow. RPA is used by business users to build and deploy software robots (bots) that mimic humans, interacting with multiple software applications to execute and speed tasks.
RPA implementation provides fully reproducible and error-free execution of structured business processes by bots. It frees up your labor force from boring, repetitive tasks, maximizing productivity by enabling workers to focus on higher-value activities. There is currently a high adoption rate of RPA software in the financial, healthcare, and insurance industries but RPA implementation is exponentially increasing as it is proving useful across almost all industries. One example of RPA is the customer service chatbot that greets potential customers landing on your company webpage.
How does RPA differ from Business Process Management and Business Process Automation?
At first glance, RPA may seem very similar to Business Process Management (BPM) and Business Process Automation (BPA) but RPA uses a different strategy than that seen in BPM and BPA. In RPA, AI software robots observe how enterprise applications are used by employees in their present states. Robots, or AI, then provide automation to speed work as it happens. Rather than changing how the applications interact with each other as in BPM, the robots in RPA manage existing repetition in a workflow without altering it.
Therefore, BPM, RPA, and BPA are complementary processes. While BPM is meant to provide workflow management and optimization through workflow creation and improvement, BPA is any method used to simplify this workflow, and RPA provides successful automated routing through this existing workflow.
Features & Capabilities
Most RPA products offer:
Desktop or centrally managed automation
No code automation
Drag and drop bot builders
Attended or unattended bots
Movement of data into and out of third party applications
Excel or web browser automation
Automated data extraction
Some RPA products also offer:
Pre-built bots or templates
Multiple concurrent bots
Robotic Process Automation Software Comparison
The biggest consideration to make when on the market for RPA bots is whether or not they'll be attended or unattended. In many cases, you can find RPA products that allow you to run bots that can perform hybrid processes. Once you decide on if you'd like attended, unattended, or a hybrid of the two, you can then look to RPA software that not only fits your needs in this realm based on whether you want a free or open-source RPA tool, or a paid solution with added support and features. Below we dive into the differences between attended and unattended bots to help guide your decision-making:
Attended vs. Unattended Bots
Pricing is not standardized across RPA products and will be custom quoted based on your organization's needs. Some vendors charge by license or user ($3,000 - $30,000 annually) while others charge by bot or process ($2,000 - $15,000). Depending on the number of bots or licenses you purchase, expect to pay anywhere from $5,000 to $150,000 for a full RPA solution. RPA vendors almost universally offer a free trial prior to purchase.
UiPath's hyperautomation platform combines a Robotic Process Automation (RPA) solution with a full suite of capabilities to enable organizations to scale digital business operations at speed. The company boasts having already automated millions of repetitive, mind-numbing tasks for…
Appian is a low-code development and business process management platform. It features drag-and-drop design for app building, automated work processes, unified data management, and cloud-based deployment.
Microsoft Power Automate (formerly Microsoft Flow) enables employees to create and automate workflows and tasks across multiple applications and services without help from developers. Microsoft Power Automate includes capabilities from the former Softomotive, which was acquired…
IBM Robotic Process Automation with Automation Anywhere is a robotic process automation solution combining business process management tools from IBM with Automation Anywhere's bots and automation capabilities.
TruBot RPA tool is an enterprise grade, multi-skilled bot programmed to enhance enterprise productivity. It automates a range of simple as well as complex processes. The vendor states that with TruBot RPA, even a business user with absolutely no programming knowledge, can design…
HelpSystems Automate Desktop is a robotic process automation platform for desktop applications. According to the vendor, it offers the ability to automate almost any business process, and no technical expertise is required—IT managers and accountants alike can understand the drag-…
WinAutomation is designed to help users automate all Desktop applications, including Java apps, SAP/ERP, or CRM. WinAutomation can be used with existing IT infrastructure without making any changes to the current systems and databases. WinAutomation developer Softomotive was acquired…
The SAP® Intelligent Robotic Process Automation services facilitate the creation, scheduling, management, and monitoring of intelligent bots that can automate repetitive manual processes spanning multiple systems, services, and architectures. By deploying intelligent bots to automate…
HelpSystems Automate Plus (formerly Automate BPA Server) is scalable enterprise automation software designed to go beyond basic robotic process automation to integrate frontend and backend automated workflows across an organization. The vendor says their robust business enterprise…