Best Robotic Process Automation (RPA) Software include:
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Robotic Process Automation (RPA) Software Overview
What is Robotic Process Automation (RPA) Software?
RPA Software supports business process optimization through the automation of existing repetitive tasks in a workflow. RPA is used by business users to build and deploy software robots (bots) that mimic humans, interacting with multiple software applications to execute and speed tasks.
RPA implementation provides fully reproducible and error free execution of structured business processes by bots. It frees up your labor force from boring, repetitive tasks, maximizing productivity by enabling workers to focus on higher-value activities. There is currently a high adoption rate of RPA software in the financial, healthcare, and insurance industries but RPA implementation is exponentially increasing as it is proving useful across almost all industries. One example of RPA is the customer service chatbot that greets potential customers landing on your company webpage.
How does RPA differ from Business Process Management and Business Process Automation?
At first glance, RPA may seem very similar to Business Process Management (BPM) and Business Process Automation (BPA) but RPA uses a different strategy than that seen in BPM and BPA. In RPA, AI software robots observe how enterprise applications are used by employees in their present states. Robots, or AI, then provide automation to speed work as it happens. Rather than changing how the applications interact with each other as in BPM, the robots in RPA manage existing repetition in a workflow without altering it.
Therefore, BPM, RPA, and BPA are complementary processes. While BPM is meant to provide workflow management and optimization through workflow creation and improvement, BPA is any method used to simplify this workflow, and RPA provides successful automated routing through this existing workflow.
Attended vs Unattended Robots
RPA bots can be attended or unattended and both are important tasks in an RPA deployment.
Attended robots collaborate with individual employees on business activities where human intervention is required, speeding up repetitive front-office tasks. Attended bots usually run on user workstations and are triggered by system-level events that can give and take data to and from human workers. Attended bots increase productivity.
Unattended robots complete tasks or interact with applications without human involvement, maximizing cost and performance benefits for any variety of back-office activities. Unattended bots usually run on the organization’s servers and can be triggered by specific events or they can be scheduled. Unattended bots free employees from routine tasks.
Features & Capabilities
Most RPA products offer:
Desktop or centrally managed automation
No code automation
Drag and drop bot builders
Attended or unattended bots
Movement of data into and out of third party applications
Excel or web browser automation
Automated data extraction
Some RPA products also offer:
Pre-built bots or templates
Multiple concurrent bots
Pricing is not standardized across RPA products and will be custom quoted based on your organization's needs. Some vendors charge by license or user ($3,000 - $30,000 annually) while others charge by bot or process ($2,000 - $15,000). Depending on the number of bots or licenses you purchase, expect to pay anywhere from $5,000 to $150,000 for a full RPA solution. RPA vendors almost universally offer a free trial prior to purchase.