Robotic Process Automation (RPA) Software

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Robotic Process Automation (RPA) Software Overview

What is Robotic Process Automation (RPA) Software?

Robotic Process Automation (RPA) Software supports business process optimization through the automation of existing repetitive tasks in a workflow. RPA is used by business users to build and deploy software robots (bots) that mimic humans, interacting with multiple software applications to execute and speed tasks.


RPA implementation provides fully reproducible and error-free execution of structured business processes by bots. It frees up your labor force from boring, repetitive tasks, maximizing productivity by enabling workers to focus on higher-value activities. There is currently a high adoption rate of RPA software in the financial, healthcare, and insurance industries but RPA implementation is exponentially increasing as it is proving useful across almost all industries. One example of RPA is the customer service chatbot that greets potential customers landing on your company webpage.

How does RPA differ from Business Process Management and Business Process Automation?

At first glance, RPA may seem very similar to Business Process Management (BPM) and Business Process Automation (BPA) but RPA uses a different strategy than that seen in BPM and BPA. In RPA, AI software robots observe how enterprise applications are used by employees in their present states. Robots, or AI, then provide automation to speed work as it happens. Rather than changing how the applications interact with each other as in BPM, the robots in RPA manage existing repetition in a workflow without altering it.


Therefore, BPM, RPA, and BPA are complementary processes. While BPM is meant to provide workflow management and optimization through workflow creation and improvement, BPA is any method used to simplify this workflow, and RPA provides successful automated routing through this existing workflow.

Features & Capabilities


Most RPA products offer:

  • Desktop or centrally managed automation

  • No code automation

  • Drag and drop bot builders

  • Attended or unattended bots

  • Movement of data into and out of third party applications

  • Excel or web browser automation

  • Automated data extraction

  • Embedded AI

Some RPA products also offer:

  • Pre-built bots or templates

  • Workflow recording

  • Task scheduling

  • Multiple concurrent bots

  • Analytic features

  • Scalable solutions

Robotic Process Automation Software Comparison


The biggest consideration to make when on the market for RPA bots is whether or not they'll be attended or unattended. In many cases, you can find RPA products that allow you to run bots that can perform hybrid processes. Once you decide on if you'd like attended, unattended, or a hybrid of the two, you can then look to RPA software that not only fits your needs in this realm based on whether you want a free or open-source RPA tool, or a paid solution with added support and features. Below we dive into the differences between attended and unattended bots to help guide your decision-making:

Attended vs. Unattended Bots

RPA bots can be attended or unattended and both are important tasks in an RPA deployment.

Attended robots collaborate with individual employees on business activities where human intervention is required, speeding up repetitive front-office tasks. Attended bots usually run on user workstations and are triggered by system-level events that can give and take data to and from human workers. Attended bots increase productivity.

Unattended robots complete tasks or interact with applications without human involvement, maximizing cost and performance benefits for any variety of back-office activities. Unattended bots usually run on the organization’s servers and can be triggered by specific events or they can be scheduled. Unattended bots free employees from routine tasks.

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Pricing Information

Pricing is not standardized across RPA products and will be custom quoted based on your organization's needs. Some vendors charge by license or user ($3,000 - $30,000 annually) while others charge by bot or process ($2,000 - $15,000). Depending on the number of bots or licenses you purchase, expect to pay anywhere from $5,000 to $150,000 for a full RPA solution. RPA vendors almost universally offer a free trial prior to purchase.

Robotic Process Automation (RPA) Products

(1-25 of 57) Sorted by Most Reviews

UiPath Enterprise RPA Platform

UiPath's hyperautomation platform combines a Robotic Process Automation (RPA) solution with a full suite of capabilities to enable organizations to scale digital business operations at speed. The company boasts having already automated millions of repetitive, mind-numbing tasks for…

Appian

Appian

Customer Verified
Starting Price $0

Appian is a low-code development and business process management platform. It features drag-and-drop design for app building, automated work processes, unified data management, and cloud-based deployment.

Key Features

  • Reusability (38)
    87%
    8.7
  • Visual Modeling (37)
    81%
    8.1
  • Platform User Management (37)
    78%
    7.8
Automation Anywhere

Automation Anywhere, headquartered in San Jose, California, offers their robotic process automation (RPA) software.

Blue Prism Intelligent RPA

Blue Prism headquartered in London offers their robotic process automation (RPA) software platform.

Microsoft Power Automate (formerly Microsoft Flow)

Microsoft Power Automate (formerly Microsoft Flow) enables employees to create and automate workflows and tasks across multiple applications and services without help from developers. Microsoft Power Automate includes capabilities from the former Softomotive, which was acquired…

Laiye RPA

Laiye RPA is an RPA solution + AI solution. Laiye RPA can automate manual and repetitive tasks, freeing the staff to apply their skillset and expertise on high-value and cognitively stimulating tasks. The vendor states Laiye RPA is easy to grasp, so that it can be learnt within a…

WorkFusion Intelligent Automation Cloud (formerly RPA Express)

WorkFusion (Crowd Computing Systems) headquartered in New York offers RPA Expression, a robotic process automation solution available free.

airSlate

airSlate is a codeless workflow building platform, focusing on document generation, contract lifecycle management with e-sign, and what the vendor describes as mobile-friendly web forms which can be integrated with systems of record (e.g. CRM, etc), using no code airSlate bots.

IBM Robotic Process Automation with Automation Anywhere

IBM Robotic Process Automation with Automation Anywhere is a robotic process automation solution combining business process management tools from IBM with Automation Anywhere's bots and automation capabilities.

Datamatics RPA TruBot

TruBot RPA tool is an enterprise grade, multi-skilled bot programmed to enhance enterprise productivity. It automates a range of simple as well as complex processes. The vendor states that with TruBot RPA, even a business user with absolutely no programming knowledge, can design…

HelpSystems Automate Desktop

HelpSystems Automate Desktop is a robotic process automation platform for desktop applications. According to the vendor, it offers the ability to automate almost any business process, and no technical expertise is required—IT managers and accountants alike can understand the drag-…

Nintex RPA

Nintex RPA

Starting Price $85

Foxtrot powered by Enablesoft, now a Nintex company, is suite of robotic process automation (RPA) software solutions.

WinAutomation

WinAutomation

Starting Price $15

WinAutomation is designed to help users automate all Desktop applications, including Java apps, SAP/ERP, or CRM. WinAutomation can be used with existing IT infrastructure without making any changes to the current systems and databases. WinAutomation developer Softomotive was acquired…

AntWorks ANTstein

AntWorks headquartered in Singapore offers the ANTstein robotic automation platform (RPA), includings its machine learning platform built on fractal science to deploy AntWorks Bots, including QueenBot, processes which perform the automation.

Worksoft Connective Automation Platform

The Worksoft Connective Automation Platform is a suite of products that automates business processes from discovery, to testing to RPA. Worksoft Analyze and Worksoft Capture support automated process discovery. Worksoft Certify allows users to create, maintain, share, and consume…

SAP Intelligent Robotic Process Automation

The SAP® Intelligent Robotic Process Automation services facilitate the creation, scheduling, management, and monitoring of intelligent bots that can automate repetitive manual processes spanning multiple systems, services, and architectures. By deploying intelligent bots to automate…

HelpSystems Automate Plus (formerly Automate BPA Server)

HelpSystems Automate Plus (formerly Automate BPA Server) is scalable enterprise automation software designed to go beyond basic robotic process automation to integrate frontend and backend automated workflows across an organization. The vendor says their robust business enterprise…

TrueSight Orchestration (formerly Atrium Orchestrator)

TrueSight Orchestration (formerly Atrium Orchestrator) is datacenter automation software from BMC.

Pega RPA

Pega RPA is a Robotic Process Automation product acquired by Pega in 2016. It has been designed to automate tasks and processes otherwise performed by humans. The goal of robotic automation is an improved efficiency, performance, and agility.

LEAPWORK

Test automation and RPA Designed to automate work processes in minutes to reap efficiency gains in a company. The LEAPWORK Automation Platform for test automation and RPA aims to empower workforces to implement fast, efficient, and robust test automation and process automation across…

NICE Robotic Process Automation

NICE Robotic Process Automation is an RPA option providing virtual assistance (via NEVA, NICE's virtual assistant app) for call center employees.

Kofax RPA (formerly Kapow)

Kofax RPA, formerly offered as Kapow, is a robotic process automation platform (RPA) deploying software robots to achieve operational efficiency.

OpenConnect AutoiQ

OpenConnect Systems headquartered in Dallas offers the AutoiQ robotic process automation solution.

AssistEdge

EdgeVerve, an Infosys company headquartered in Bangalore, offers AssistEdge, a robotic process automation (RPA) solution.

IPsoft 1RPA

IPsoft headquartered in San Jose offers 1RPA, a robotic process automation platform designed to leverage the company's related products Amelia and 1Desk products to design automated IT management and customer support solutions.

Frequently Asked Questions

What is robotic process automation (RPA)?

Robotic process automation (RPA) arose as a cost-effective way for organizations to automate routine tasks. RPA solutions provide developers with a way to automate most repeatable processes that would traditionally be done by a human such as data entry, reporting, account setup, etc.

How do you create robotic process automation (RPA)?

Firstly, when using a robotic process automation (RPA) tool, users don't have to go about creating the bot which carries out the tasks they need to be accomplished. By securing the use of RPA software, developers can then focus on building the directions for the bot. Bots are able to be programmed to perform simple one-step tasks to more complex processes. Setting them up functions similarly to recording macros, in that you "record" yourself completing the task once, set the parameters for any differences, and then save the actions you performed to create the RPA bot.

What is robotic process automation in a Banking context?

Robotic process automation (RPA) is becoming increasingly popular in the Banking industry because it helps financial institutions save time and money on automating more routine tasks associated with account management. Repetitive processes that previously had to be performed manually such as data entry, customer service notifications, credit card processing, and more can now be performed by simple bots rather than humans.