Authorize.Net

Authorize.Net

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Top Rated
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Score 8.2 out of 100
Top Rated
Authorize.Net

Overview

Recent Reviews

Authorize.Net Ease of Use

10 out of 10
May 16, 2022
At the Chamber we use Authorize.Net in connection with our member portal and event management system. It is great as it sends automated …
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Awards

TrustRadius Award Top Rated 2022

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Pricing

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All-in-One Option

25 & 2.9% + $0.30

Cloud
monthly gateway/per transaction

Payment Gateway Only

$25

Cloud
monthly gateway

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

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Product Details

What is Authorize.Net?

Authorize.Net is a payment gateway software solution offered by Visa featuring secure data processing and fraud protection.

Authorize.Net Video

Authorize.net Overview

Authorize.Net Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo

Comparisons

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Reviews and Ratings

 (72)

Ratings

Reviews

(1-25 of 33)
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Score 10 out of 10
Vetted Review
Verified User
Review Source
At the Chamber we use Authorize.Net in connection with our member portal and event management system. It is great as it sends automated receipts, lets you know when their is a suspicious transactions and so on. The only problem we have is that even if the buyer fills out all the required fields the automated receipt only captures part of the information. We want full details and for that to be accounted on our Quickbooks end but it doesn't do it.
  • Automated Receipts
  • Alerts on Suspicious Transactions
  • Sends info to all users in real time
  • Announces payments quickly
  • Information inside the automated receipt
  • ease of access to portal from one system to Authorize.Net
Authorize.Net sends everything is real time so there is no delay which we like. Area for improvement would be the amount of information captured and sent in the automated receipt.
April 27, 2022

Payment Gateway

Muhammad Adil Mujeeb | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Authorize.Net is one of the versatile solution for eCommerce solution. It is one of the oldest one which helps in both as payment gateway as well as card processing. Its helps us in automated recurring bill system, checkout process, managing customer information etc. It helps us build our virtual point of sale terminal. In our organization we used it for capturing cards and it is very easy to search customer transactions and reports.
  • payment gateway
  • multi currency
  • anti fraud management
  • checkout process
  • card processing
  • High price
  • reporting
  • separate merchant account requirement
  • customer support
Authorize.Net is extremely reliable and very easy to setup the system. Mobile application is very good and free of cost. Capturing card and managing customer information is really handy, we can generated different types of reports on it and searching anything is a breeze. Security features are top notch and there is free of cost virtual terminal as well.
Score 8 out of 10
Vetted Review
Verified User
Review Source
We use Authorize.Net in some of the eCommerce platforms we manage. Since we work with Magento, it's natively integrated with the system, saving us a lot of headaches in the integration process of a payment gateway (which is never easy). Its main purpose is, of course, to be the payment gateway for credit card online transactions.
  • Very good integration in Magento
  • International circuit (can accept credit card from different countries)
  • Quick capture process compared to other gateways
  • Their admin website could use a revamp
  • Recurring payments are difficult to setup
  • Fees are not the best in the market, but not the worst
Authorize.Net is a perfect solution when you need to implement it in a small to medium eCommerce. It allows you to process payments on an international scale, and it's perfect when the sale process has no special requirements. Since it can be used for physical POS, you can have a single solution for your shop and your website.
Alex Wilson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Easy and simple solution to effectively monitor the project and also business transactions and reliable Accounting strategic and easy to track multiple expense and other payments history. Security is the best thing about this tool and its accuracy on easy reporting and stable functions on multiple data import across other Accounting systems.
  • Quick data analytics generation.
  • Flexible on quick insights gathering.
  • Smooth multiple data integration support.
  • Not much on my side but deep configuration is challenging.
  • The function on big data importation.
  • Analytics for big data for new user.
This software is excellent with clean interface with multiple active functions and very simple to custom their capabilities. The processing of online payments and transactions, Authorize.Net is effective and the best asset tracking and management package. The invoicing tools and its scheduling functions offers the best and its analytical capability is also productive.
Score 8 out of 10
Vetted Review
Verified User
Review Source
So I was actually recommended to use this by a client! I was building a website for a local client, and normally use a WooCommerce and Stripe for my payment platform and processing, rather than Authorize.net. However, my client already had a payment processing company that handled their on-site retail sales, and that provider asked me to use Authorize.net to allow everything to run together smoothly, rather than having 2 separate payment companies. While my experience with Stripe is only via e-commerce gateways, I was impressed at how smoothly the implementation happened with Authorize.net - and my client has seemed very happy with everything working on one provider.
  • Smooth implementation
  • Good customer support (as per my client)
  • Ease of use for customers
  • Unfamiliarity as a contractor; although this was my first and only time implementing it, so it could just be that I'm not used to it
  • Fees
  • Universality; from what I've seen, services like Stripe and PayPal are compatible with more platforms.
For this specific use - a business that has a retail location as well as an online e-commerce store - Authorize.net has been great from what I've seen. My client does most of the work facing Authorize.net and he has been thrilled with it. His payment processing company strongly recommended Authorize.net for when they developed an e-commerce platform.. as a web designer, I don't see a HUGE difference between other providers, but he seems very happy and says that everything works very smoothly between the retail store and the website.
Score 7 out of 10
Vetted Review
Verified User
Review Source
When our donors call in to make a donation, we use Authorize.Net to complete credit card transactions. In addition, donors who receive our annual report can send back a remittance envelope with their credit card information written on it, which we then use Authorize.Net to process. Lastly, we have fees for some of our services and have thought about using Authorize.Net to allow people to pay fees with a card instead of cash.
  • Credit card authorization
  • User friendly platform
  • Phone payments
  • Price to use
  • Not integrated with our other platforms (website)
  • We are unsure of the full range of services available to us
We are a nonprofit organization and use Authorize.Net to complete donation transactions. Sometimes our donors call in to leave a donation via credit card or leave their credit card information written on a remittance envelope sent to them in the mail. The main feature we use is to process credit card transactions.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Help move transactions seamlessly and without delays. Products were needed, and with Authorize.Net, we're able to obtain products that help our IT maintain its deadline on pace. Some of the products were high-end electronics which required special care and attention to their delivery status for our production line. It made sense to pay for its safe delivery.
  • Secure for our organization to use
  • Efficient because easy to use
  • Acceptance in the industry for use
  • Product extended warranty perhaps
  • Card that allows to earn benefit points
Our organization was looking to revamp one of our departments to increase its production but also elevate our staff quota. Authorize.Net gave us the shopping power to invest in equipment essential to our growth. Furth more, it gave us the opportunity to look at our spending budget keep it medium containable yet possibly room to expand if needed with our limited budget restrictions.
Score 7 out of 10
Vetted Review
Verified User
Review Source
We help with billing, sales, advertising, and setting up contractual obligations with termination details.
  • Contractual end date and obligation, termination terms
  • Seamless payment integration
  • Customization of payment gateways
  • Process of E- check is not simple and needs more improvement
  • Access of payments after few months is a tough task
  • Layout is not so user-friendly and attractive
Well suited for payments, contractual obligation, end date termination, and needs more improvement on layout, which I have already mentioned. While reconciliation is excellent, transaction decline status is not transparent. This needs more realistic reasons to be conveyed to the users. Sometimes debt claims are unreasonable and make the process very troublesome.

Repeat charges need to be stored, and API widgets are excellent.
Abhay Ranjan | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
Authorize.Net helps us in accepting payments from our users in our e-commerce portal. They provide the best solutions in Online payments, Mobile payments, eCheck payments, Virtual point of sale. There different modes of payments facilities are best in the market and make them the first choice. The interface is very easy to integrate and works best. I highly recommend this.
  • online payments
  • Mobile payments
  • ecommerce payments
  • Should work more on website functionality
  • Should provide ease in authorization
  • Should work on customer support
It provides easy and secure payment solutions. The payment process is very quick and performs in real-time. The navigation is also good. They should work on the website design part to look better. They should consider the pricing part (make affordable) for start-ups and small business owners. Customer support is their weak part.
Jeff Wise | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User
Review Source
I have a home inspection business and customers pay by credit card 90% of the time. Once an inspection is scheduled, an email is generated asking the customer to follow a link in order to sign an inspection agreement and make payment by credit or debit card. In my business, not taking a credit card is not an option, merely a matter of choosing which payment processing platform we choose to do business with.
  • Reliable
  • Established
  • High data encryption security.
  • Very difficult to establish account.
  • Initial setup was time-consuming and not user friendly.
  • Processing times are not consistent.
Authorize.net is reliable and I feel confident that customers' information is protected. The security protocols used by Authorize.net appear to be as good, and probably better than many credit card payment processors. However, the initial setup process was very difficult. I distinctly recall getting up and running as being very cumbersome and time-consuming. I also was disappointed with how the processing and deposit of payments were not consistent. I distinctly remember regretting the decision to go with Authorize.net. However, as mentioned before, with the time and effort required to get the account set up and running, I refused to go through the process again and try a different provider.
Ghanshyam Thumar | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
We are using Authorize.net in e-Commerce like Magento, Shopify, Wordpress.

First we were used paypal and they are taking higher charges for each payment so we decided to go with more secure and most user trusted payment gateway.
  • More secured compare of other payment gateway
  • Trusted user's payment gateway
  • Developer friendly API provided
  • Easy to integrate on any third party tool
  • If they will reduce monthly charges and per order charges they will get more vendor to choose
  • Right now all currency not supported so make it worldwide accept payment
  • Regarding all payment option like Apple pay, google pay and other's country wallet should support
First we used other platform and found on checkout page there are huge bounce rate so after integrated Authorize.net bounce rate suddenly down so we thought more user trustable payment gateway.
Patricia Rountree | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Authorize.Net is used as a gateway to other accounting systems in the company. Prior to that and in some occasions we use it to run credit cards directly though the system without having the physical card in hand. Authorize.Net "tells" us if there is an immediate issue with the credit card number, or if the transaction went through. A detailed report is emailed at the end of the day or next day.
  • Stores credit card information in encrypted format
  • Works great as a payment gateway to other systems, such as Wave
  • Maintains a payment history
  • Handles monthly repetitive transactions
  • Can run transactions anytime I need to
  • Good support system
  • Could be easier to research payments
  • I rarely have to call them. Maybe a checklist when you start using
  • Integration could be simpler
We do not have a credit card machine, everything is done inhouse, on the Internet. With Authorize.Net I do not have to be concerned with PCI compliance, as that falls to Authorize.Net. We manually run our credit cards and Authorize.Net allows us to do this quickly. If there's an expired date we are notified, if there the credit card declines, we are notified as soon as we run the card. With declined cards, because they are stored on the Authorized.Net we can contact the customer, update the account and set a future time for the transaction if necessary. I don't see a situation where is would not be appropriate to use.
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Authorize.Net as our payment processor for both our in-house bespoke ordering system, and for out online shopping cart in BigCommerce. It replaced another processor, Transaction Express. Authnet provides the features and security that we need while also maintaining a low overhead cost for our company. We haven't been able to beat their fee schedules with any alternatives yet. They've always been very reliable and easy to work with as well.
  • Very smooth workflow to authorizing, capturing, voiding, and refunding charges. This can all be done via API calls, or through their online dashboard.
  • Their AVS settings for validating credit cards are substantial and have been reliable in ensuring that our customers cards are being used safely and properly.
  • Their uptime and response times are very good in general. The only issues we ever have communicating with their services is when our connection quality is compromised.
  • Their webhooks that provide automated alerts on transactions, subscriptions, and other events are less than reliable. We had significant difficulty with them not arriving consistently, and when they are missed they can be very difficult to regenerate.
  • It is probably more related to banking guidelines, but it can be frustrating when a customer pays up front for an item on backorder, and then has to cancel their order later. Depending on the length of time, Authnet may not allow the refund to be conducted to the card.
  • I think this is also on the individual card issuer, but some of the errors for card declines are opaque. There are very transparent and specific errors available, but a lot of issuers just provide back a generic "please contact card issuer" instead of giving a reason for a decline.
Authnet is extremely good at providing API accessibility for authorizing and capturing transactions. We used their API to connect to our bespoke in house ordering system. This was a critical implementation for us, and was not reliably available from many other providers at that time. They have been consistently reliable and are mostly ahead of the game on implementing important features. On the opposite end of the spectrum, their webhooks for providing automated alerts are very unreliable. We were relying on them to capture information on automated recurring billing events, but they were so unreliable we had to retool the system and completely eliminate the ARB aspect. We resorted to leaning on internal scheduling jobs combined with tradition API calls to make transactions instead.
Priya Sadasivam | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
We used it as a corporate card for our expenses, mostly used for team lunches and business stuff. This is on a trial period for a few months.
  • Monthly statements sent to emails for easy tracking
  • Discrepencies are sorted out easily with any dispute on transactions or amounts.
  • Very relaible customer service, as easy as calling, explaining and solution
  • Monthly statements sent to emails for easy tracking
  • Discrepancies are sorted out easily with any dispute on transactions or amounts.
  • Very reliable customer service, as easy as calling, explaining and solution
I don't see any needed improvements, as far as I know they're one of the most secured payment options. You can always question any doubted/suspicious activities, they have been able to always get back with more details on any transactions.
Sandro Marc-Charles | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
I use consult my clients to use Authorize.net to connect their payment processor to various interfaces including apps and websites.
  • Authorize.net has a fairly seamless connection for a large variety of websites & apps
  • Their virtual terminal is simple, but also fairly easy to use
  • When working with a web designer, I've been told that Authorize.net is a little complicated to install.
The great thing about Authorize.net is it's widely recognized and accepted as a gateway for payment processors and websites or applications. The cost is minimal as well. It's a good service when a customer wants to keep their existing website or application, but wants to change the native payment processor that is available. I don't suggest it as a stand alone processor as there are many more services that provide better virtual terminal processing capability for lower cost.
Score 7 out of 10
Vetted Review
Verified User
Review Source
With Authorize.net we can easily install a payment processing platform that can help capture credit card payments along with any additional data needed in a Wordpress website using a plugin for e-commerce or online payment forms. Is a good solution for online businesses that want to start accepting credit card payments with less hassle than other payment gateways.
  • All payments are automatically sent straight into bank account almost instantly!
  • Is a reliable and secure payment processing company with robust security protocols to help against chargebacks.
  • It has very good compatibility with wordpress plugins such as woo-commerce or gravity forms.
  • It lacks embedded HTML code for inserting payments forms in regular HTML websites.
  • Authorize.net has a $25 monthly fee for their services which is a bit pricey.
  • The dashboard doesn’t have the best user interface, making it difficult to navigate.
Authorize.net is the perfect choice for businesses looking to process credit card payments with a reliable and trusted processor that can also be used internationally, it has state-of its art hardware terminals so you don't have to worry about accepting your customers' funds or risk any fraud on their end either!
Score 8 out of 10
Vetted Review
Verified User
Review Source
We currently use it as our main payment gateway for our eCommerce credit card transactions. Our eCommerce platform is the Magento/Adobe Commerce platform.
  • We accept Visa, Mastercard, Discover, and American Express transactions on Adobe Commerce.
  • We use Authorize.net's CIM (Customer Information Management) system to securely store customer credit cards for future orders.
  • Authorize.net's APIs are relatively simple to integrate with other internal systems.
  • We have multiple eCommerce and traditional retail channels. Authorize.net does not allow us to easily link the different accounts together.
  • Authorize.net doesn't allow us to capture multiple times off of 1 authorization.
  • Authorize.net's customer support is relatively basic.
If you are a relatively small e-commerce establishment, then Authorize.net will more than meet your needs. However, if you are a multichannel retailer, Authorize.net's tools may be too basic for your needs.
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use this solution to process credit card payments and assist us in selling gift cards at two of our shopping centers. This solution has made it easy and quickly process payments online. We needed a solution to process payments for selling American Express gift cards and completing the payment process.
  • Quick processing of payments
  • Easy to navigate portal for payments
  • Secure payment portal
  • It would be nice to have a more modern website for login
Authorize.Net is a great solution for online and mobile payments. This has allowed us to process credit card payments from customers at two of our shopping centers. It works great on both the web and mobile devices that we use at our center and is quick and secure when taking customer credit card payments.
Score 8 out of 10
Vetted Review
Verified User
Review Source
Our entire organization is currently utilizing Authorize.net. Our Chase bank representative set it up for us when we were looking for a new way to run credit cards. It may very well have many other capabilities, but receiving credit card payments is the only part of the website that we use. And it is convoluted and quite possibly the worst user-friendly option I have ever experienced.
  • It does, in fact, run credit cards. And the fund do somehow end up in our account.
  • You are able to customize what email notifications you receive both for individual transactions and end-of-day.
  • The website is atrocious. I don't think any of the developers have ever actually used it.
  • The credit card information it asks for is also difficult as it doesn't ask for the usual pieces of information but does ask for others that aren't usually required. But that may all be simple security settings and is simply irritating rather than an actual problem.
It has worked fine for us for the simple running of credit card payments that are taken over the phone. It would most likely not be convenient as a POS as it takes entirely too long to type in all of the customer's billing information, firstborn, blood type, next-door neighbor's mother's maiden name...okay, the last three aren't actually needed, but it sure feels like that's how much information it asks for every time. :)
I have no experience directly with the support offered by Authorize.Net.
McKay Salisbury | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use authorize.net to charge our clients for our services. When a company first becomes a client, they fill out a DocuSign, which has an integration with authorize.net. When they fill out our service agreement, there's also a separate section where they input their billing information directly into authorize.net so our team never sees it.<br><br>Later we can use authorize.net to automatically charge their cards for their payments. It's very secure and keeps us PCI compliant.
  • Authorize.net is good for getting billing information and having it secured with a 3rd party. Most platforms allow them to pay but not for you to be able to charge the card later when needed.
  • It has integrations with a lot of platforms and that is good.
  • It allows you adjust security settings and a lot of important enterprise features.
  • The interface is ugly and not intuitive.
  • It makes you constantly change your passwords, although that is understandable.
It's great if you need to record billing information for future payments. It's a lot easier than having to send invoices and waiting for the clients to pay every time. Of course, if you're prepaying or something like that, I wouldn't think authorize.net is necessary. Once you get to $10,000/month in credit card transactions, that's when you'd want to look into things like authorize.net from what I understand.
Ravi Khunt | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We have integrated Authorize.Net in one of our projects. We wanted one solution to fulfill our payment gateway integration. We used Authorize.Net in our .Net MVC project. Authorize.Net provides a well managed library for C#, so we easily integrated it. It provides for other programming languages as well.
  • eCheck payment
  • Mobile Payments
  • Virtual point of sale where you can use card reader.
  • Compatible with most payment types.
  • Fast payment process.
  • API Integration can be more accurate.
  • Can have low pricing for small business or startups.
Authorize.Net is suited for almost all types of business and organizations. One can use Authorize.Net [whether] they have a website or not. You can integrate digital payments to your applications, it has fully managed APIs and SDKs.

If you are a developer, then Authorize.Net also has developer forums where you can discuss your issues and get [them] resolved.
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use Authorize.Net as our payment gateway. Clients can use it to pay their invoices through an easy online integration but we also plug it into our eCommerce platforms. It allows us to be able to receive payments without having a physical card present. It also increases the security around credit card numbers because we're not having to take down the information.
  • Security, anti-fraud features
  • Flat rate pricing
  • Customer service
  • No long term contracts
  • Multiple currency support
  • The website could be a bit more user friendly.
  • Some of the available options can be a little confusing at times.
It is great for when you need to receive payments but you don't have the ability for the cardholder to be physically present. It is also great for eCommerce sites. Authorize.Net is one of the more widely known payment gateways so I've found that most popular eCommerce platforms already have an existing integration which is really nice.
Score 5 out of 10
Vetted Review
Verified User
Review Source
Our business uses Authorize.Net to process payments online through the catering software Spoonfed specifically. This is the payment processor that came with the Spoonfed software.
  • Authorizes payment ahead of time (less cards declined).
  • Saves CC info for future orders, by client.
  • Accepts CC from other countries (not just USA).
  • Authorizations time out/expire and need to be reauthorized.
  • Declines with error codes but without explanation.
  • Difficult to process refunds.
This is a pretty basic payment processor—it works acceptably for our application for our catering software, but I might not choose it for more robust applications. At the height of catering, we were processing a few hundred payments daily.
Score 5 out of 10
Vetted Review
Verified User
Review Source
Our accounts receivable department uses Authorize.Net to process credit card transactions. We have a different processor that we use for the majority of our transactions, but there are certain limitations with this other platform, so we use Authorize.Net as a supplementary service. One of the situations in which we use Authorize.Net is when a single transaction is for invoices on multiple accounts. With Authorize.Net it is easy to allocate the funds across different accounts. Authorize.Net also does not limit the dollar amount for transactions, which is very helpful for our high-billing customers.
  • Authorize.Net is extremely secure. The advanced fraud detection suite is great at preventing chargebacks and fraudulent transactions.
  • Authorize.Net processes transactions very quickly. The funds are deposited quickly as well.
  • Authorize.Net does not limit the size of transactions.
  • Authorize.Net can process transactions is many different currencies, which is especially helpful for a global company such as the one I work for.
  • Authorize.Net is much more expensive than other services offering basically the same thing.
Authorize.Net is best for mid to large size companies that need to process large transactions and are worried about fraud or potential chargebacks. Small businesses are probably better off going with a different option since there are many less expensive options out there that offer very similar features for credit card processing.
Sandy Breihan Sinclair | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
I use authorize.net to process and track online payments for my organization. This tool is very user friendly. I have had no training but have been able to easily navigate the site. The reports are also very easy to use. I'm able to organize and track payment information with very little effort.
  • Authorize.Net operates seamlessly to process our online payments.
  • Authoize.Net has a super user-friendly administrator site.
  • Authorize.Net has a great reporting feature.
  • The administrator home page is a bit cluttered. They would be better served to use more drop down lists, etc. to free up some space on the home page.
I have not utilized any other payment processing systems to have anything in which to compare authorize.net to. I will say that I have been very impressed with how easy this system is to use. It is incredibly user friendly and intuitive. I have had no formal training but have been able to navigate the system as an administrator with no issues whatsoever.