Authorize.Net Reviews

24 Ratings
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Score 6.3 out of 101

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Score 5 out of 10
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Pros and Cons

  • Authorize.Net is extremely secure. The advanced fraud detection suite is great at preventing chargebacks and fraudulent transactions.
  • Authorize.Net processes transactions very quickly. The funds are deposited quickly as well.
  • Authorize.Net does not limit the size of transactions.
  • Authorize.Net can process transactions is many different currencies, which is especially helpful for a global company such as the one I work for.
  • Authorize.Net is much more expensive than other services offering basically the same thing.
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Sandy Breihan Sinclair profile photo
Score 9 out of 10
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Pros and Cons

  • Authorize.Net operates seamlessly to process our online payments.
  • Authoize.Net has a super user-friendly administrator site.
  • Authorize.Net has a great reporting feature.
  • The administrator home page is a bit cluttered. They would be better served to use more drop down lists, etc. to free up some space on the home page.
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Mona Rajhans profile photo
November 03, 2016

Authorize.Net Review

Score 9 out of 10
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Pros and Cons

  • There’s a lot to love about Authorize.Net. They provide a ton of free add-on features, including fraud prevention filters, a simple checkout system, subscription/recurring billing and customer information storage for shipping addresses and payment info so your customers won’t have to reenter it every time.
  • They also provide e-check processing (even without a merchant account) for an extra fee.
  • I also like that you can use the AuthNet virtual terminal with a USB card reader.
  • The lack of data portability is a big issue for me.
  • Authorize.net uses the same $49.00 gateway setup fee to scam merchants out of money, which is no better than any of the other gateways out there.
  • Their customer service is not up to the mark. You can get stuck if you need any help from their end.
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Christopher Thant profile photo
Score 10 out of 10
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Pros and Cons

  • It worked very well with Address Verification System which we needed the most for our online customers to validate credit card payments.
  • As a technical lead, integration with Microsoft .Net platform is easy for both a sandbox and live environment. I appreciate Authorized.net for its sandbox environment and SDK to test. So I was able to prove the payment integration service to business users.
  • PCI compliance is of utmost importantance for our eCommerce site, but we're not ready yet to implement the infrastructure. Authorized.net has the PCI compliance that we need.
  • Authorized.net's administration web site UI is very primitive while a lot of web sites are adapting to a modern UI design.
  • Sometime my business users don't know how to use Authorized.net's admin site to manage customer transactions. That's where the usability issues are.
  • I know sandbox is for testing, but sometimes I couldn't test a few scenarios in a sandbox environment. I received a server error and process failed error message with my test credit card intermittently. It is really important for us to test all possible scenarios, and Authorized.net's sandbox is the only environment we can rely on.
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Alex Lada profile photo
Score 8 out of 10
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Pros and Cons

  • Easy to connect to merchant accounts via plugin or API.
  • Existing libraries make it fairly easy to plug and play with a variety of coding languages.
  • Consistency in the API. As with any mature product, different areas of the API are at different stages. This can make integration of different features or products somewhat confusing.
  • SSL protected/hosted JS library to offload any need for PCI compliance from the end user.
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Jake Dahlman profile photo
Score 7 out of 10
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Pros and Cons

  • Adjust Security Fraud when needed.
  • Manage monthly donor account, cancel or adjust. View all history on a donor in the system.
  • Building reports for reconciliation with our bank account and credit card billing accounts.
  • Authorize.net has a problem talking with other systems and databases, which is good for security but bad for convenience.
  • The look up system for donors is old styled and limiting.
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Score 4 out of 10
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Pros and Cons

  • Authorize.net does a great job of storing customer information in a simple, easy to find way. I could easily search for customers by name, email address, mailing address, or customer ID and find all previous payments they made.
  • Authorize.net's customer support team was always helpful and quick to fix issues. Whenever I emailed and contacted them, I was confident that I would get a response that same day. They provide support through both email and live chat, which is great.
  • I found Authorize.net to be competitively priced and even cheaper than many of its competitors. The fees were reasonable and in line with industry standards and there were no "hidden fees".
  • Authorize.net's user interface is far below average and feels like it has not been updated since the early 2000s. It's difficult to find the needed tools. It takes a lot of training to get new users up to speed and using the platform. In general, Authorize.net is in need of a major site re-design.
  • Authorize.net's Recurring Billing feature is unreliable. There is not a way to filter by time-frame (monthly, yearly, etc.) and canceling subscriptions is only possible one at a time. The platform would often duplicate customers instead of adding billing details to the already existing customer.
  • Importing, exporting, and uploading content into Authorize.net is difficult. Content must be formatted in a very specific manner. Because of this, I do no recommend Athourize.net to anyone who has large amounts of data it wants to transfer to or from the platform.
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Authorize.Net Scorecard Summary

About Authorize.Net

Authorize.Net is a payment gateway software solution offered by Visa featuring secure data processing and fraud protection.
Categories:  Payment Gateway

Authorize.Net Technical Details

Operating Systems: Unspecified
Mobile Application:No