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Authorize.net

Authorize.net

Overview

What is Authorize.net?

Authorize.net is a payment gateway software solution offered by Visa featuring secure data processing and fraud protection.

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Recent Reviews

TrustRadius Insights

Customers in the home inspection business rely on Authorize.Net for signing inspection agreements and accepting credit or debit card …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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All-in-One Option

25 & 2.9% + $0.30

Cloud
monthly gateway/per transaction

Payment Gateway Only

$25

Cloud
monthly gateway

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is Authorize.net?

Authorize.net is a payment gateway software solution offered by Visa featuring secure data processing and fraud protection.

Authorize.net Video

Authorize.net Overview

Authorize.net Competitors

Authorize.net Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Authorize.net is a payment gateway software solution offered by Visa featuring secure data processing and fraud protection.

Adyen, Payoneer, and Stripe Payments are common alternatives for Authorize.net.

The most common users of Authorize.net are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(72)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Customers in the home inspection business rely on Authorize.Net for signing inspection agreements and accepting credit or debit card payments. With the majority of customers opting to pay by credit card, this payment processing platform has become essential in the industry. Users appreciate Authorize.Net for its features, security, and low overhead cost, making it a reliable and easy-to-work-with payment processor.

Reviewer feedback highlights the scalability of Authorize.Net, particularly when developing a payment portal cycle for a specific product. The platform's free add-on features, such as fraud prevention filters, a simple checkout system, and subscription/recurring billing options, are commended. Users find Authorize.Net to be user-friendly with intuitive navigation, organized payment information, and straightforward reporting capabilities to track online payments.

The versatility of Authorize.Net makes it highly recommended for accepting various types of payments including online, mobile, eCheck, and virtual point of sale transactions. Its easy integration process and wide range of payment facilities make it suitable for businesses across multiple interfaces like apps and websites. Consultants often recommend Authorize.Net to their clients for seamless payment processor integration.

With its emphasis on security, Authorize.Net helps prevent fraud and ensures proper processing of online payments even with address verification. The platform simplifies credit card transactions by providing an easy way to process payments online and sell gift cards. It serves both inside sales and eCommerce transactions while offering automated recurring billing, efficient checkout processes, customer information management, and a virtual point of sale terminal.

Authorize.Net proves useful beyond just payment processing; it provides a secure and reliable solution for monitoring projects, tracking business transactions, managing multiple expense and payment histories, as well as facilitating fund allocation across different accounts without transaction limits.

Furthermore, Authorize.Net acts as the primary payment gateway for eCommerce credit card transactions on platforms like Magento/Adobe Commerce. It is also employed by non-profit organizations seeking to process and store donations, including one-time and recurring contributions, as well as tuition payments for in-person classes.

For businesses running on WordPress websites, the easy installation of Authorize.Net using a plugin for e-commerce or online payment forms enables seamless credit card payment processing and data capture. Additionally, organizations like the Chamber benefit from using Authorize.Net in conjunction with their member portal and event management system, thanks to automated receipts and alerts for suspicious transactions.

Overall, users appreciate Authorize.Net for its versatile features that streamline billing, sales, advertising, and contractual obligations with termination details. Its reliability makes it a favored choice among businesses seeking to accept credit card payments with ease and efficiency. This payment processing platform is particularly valuable for businesses dealing with high-value items or sensitive products, as it ensures the secure handling of transactions.

Moreover, Authorize.Net offers seamless integration with various software and systems. Integration with Magento saves users from the complexities of integrating a payment gateway, while compatibility with specific software like Spoonfed enables easy processing of payments online. It even facilitates credit card transactions over the phone or through remittance envelopes, eliminating the need for cash payments.

Authorize.Net's benefits extend to a wide range of industries. For example, it has been utilized by educational institutions to enable fee payment with cards instead of cash. Additionally, organizations across different sectors rely on Authorize.Net for their billing needs, sales processes, advertising efforts, and setting up contractual obligations with termination details.

Notably, Authorize.Net has proven itself as a reliable solution for obtaining and delivering high-end electronics and other products that require special care and attention during transactions. The platform offers robust security measures that instill confidence in both businesses and customers, ensuring smooth and timely transactions.

In conclusion, Authorize.Net is widely adopted by businesses in various industries for its user-friendly interface, advanced security features, easy integration options, and versatility in accepting different types of payments. Whether used for home inspection services, eCommerce transactions, donation processing, or event management systems, Authorize.Net provides a secure and efficient payment processing solution that meets the needs of businesses big and small.

Reliability and Established Company: Many users have found Authorize.Net to be a reliable and established payment processing company. They appreciate the high data encryption security provided by the platform, which ensures the safety of their customers' information.

Smooth Workflow for Payment Processing: Users value the smooth workflow offered by Authorize.Net for authorizing, capturing, voiding, and refunding charges. They can easily carry out these actions through API calls or via the online dashboard, making it convenient and efficient for their businesses.

Free Add-On Features: The free add-on features provided by Authorize.Net are highly valued by users. These include fraud prevention filters, a simple checkout system, subscription/recurring billing options, and customer information storage. Users appreciate that these features enhance convenience and improve the overall customer experience.

Difficult Initial Setup: Many users have expressed frustration with the initial setup process of their Authorize.net account, finding it to be both difficult and time-consuming. They have encountered various challenges and obstacles during this stage, making it a cumbersome experience.

Inconsistent Processing Times: Numerous reviewers have reported experiencing inconsistent processing times while using Authorize.net. This inconsistency has caused delays and inconvenience in their payment processes, affecting the overall efficiency of their operations negatively.

Webhook Issues: A significant number of users have faced difficulties with webhooks not arriving consistently on Authorize.net. This inconsistency has posed challenges for them in terms of regenerating webhooks and maintaining smooth communication between different systems effectively.

Users highly recommend comparing other options before signing up for Authorize.net due to its monthly access fees and potential fees for early termination. They suggest considering other payment processing platforms that offer better APIs, more competitive pricing, and stronger customer support. According to users, these alternatives may provide a smoother integration experience and better meet the specific needs of businesses. Taking the time to explore different options can help ensure that you choose the most suitable payment processing solution for your organization.

Attribute Ratings

Reviews

(1-25 of 31)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Automated Receipts
  • Alerts on Suspicious Transactions
  • Sends info to all users in real time
  • Announces payments quickly
  • Information inside the automated receipt
  • ease of access to portal from one system to Authorize.Net
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Very good integration in Magento
  • International circuit (can accept credit card from different countries)
  • Quick capture process compared to other gateways
  • Their admin website could use a revamp
  • Recurring payments are difficult to setup
  • Fees are not the best in the market, but not the worst
Alex Wilson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Quick data analytics generation.
  • Flexible on quick insights gathering.
  • Smooth multiple data integration support.
  • Not much on my side but deep configuration is challenging.
  • The function on big data importation.
  • Analytics for big data for new user.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Smooth implementation
  • Good customer support (as per my client)
  • Ease of use for customers
  • Unfamiliarity as a contractor; although this was my first and only time implementing it, so it could just be that I'm not used to it
  • Fees
  • Universality; from what I've seen, services like Stripe and PayPal are compatible with more platforms.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Contractual end date and obligation, termination terms
  • Seamless payment integration
  • Customization of payment gateways
  • Process of E- check is not simple and needs more improvement
  • Access of payments after few months is a tough task
  • Layout is not so user-friendly and attractive
Patricia Rountree | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Stores credit card information in encrypted format
  • Works great as a payment gateway to other systems, such as Wave
  • Maintains a payment history
  • Handles monthly repetitive transactions
  • Can run transactions anytime I need to
  • Good support system
  • Could be easier to research payments
  • I rarely have to call them. Maybe a checklist when you start using
  • Integration could be simpler
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Very smooth workflow to authorizing, capturing, voiding, and refunding charges. This can all be done via API calls, or through their online dashboard.
  • Their AVS settings for validating credit cards are substantial and have been reliable in ensuring that our customers cards are being used safely and properly.
  • Their uptime and response times are very good in general. The only issues we ever have communicating with their services is when our connection quality is compromised.
  • Their webhooks that provide automated alerts on transactions, subscriptions, and other events are less than reliable. We had significant difficulty with them not arriving consistently, and when they are missed they can be very difficult to regenerate.
  • It is probably more related to banking guidelines, but it can be frustrating when a customer pays up front for an item on backorder, and then has to cancel their order later. Depending on the length of time, Authnet may not allow the refund to be conducted to the card.
  • I think this is also on the individual card issuer, but some of the errors for card declines are opaque. There are very transparent and specific errors available, but a lot of issuers just provide back a generic "please contact card issuer" instead of giving a reason for a decline.
Priya Sadasivam | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Monthly statements sent to emails for easy tracking
  • Discrepencies are sorted out easily with any dispute on transactions or amounts.
  • Very relaible customer service, as easy as calling, explaining and solution
  • Monthly statements sent to emails for easy tracking
  • Discrepancies are sorted out easily with any dispute on transactions or amounts.
  • Very reliable customer service, as easy as calling, explaining and solution
Sandro Marc-Charles | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Authorize.net has a fairly seamless connection for a large variety of websites & apps
  • Their virtual terminal is simple, but also fairly easy to use
  • When working with a web designer, I've been told that Authorize.net is a little complicated to install.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • All payments are automatically sent straight into bank account almost instantly!
  • Is a reliable and secure payment processing company with robust security protocols to help against chargebacks.
  • It has very good compatibility with wordpress plugins such as woo-commerce or gravity forms.
  • It lacks embedded HTML code for inserting payments forms in regular HTML websites.
  • Authorize.net has a $25 monthly fee for their services which is a bit pricey.
  • The dashboard doesn’t have the best user interface, making it difficult to navigate.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • We accept Visa, Mastercard, Discover, and American Express transactions on Adobe Commerce.
  • We use Authorize.net's CIM (Customer Information Management) system to securely store customer credit cards for future orders.
  • Authorize.net's APIs are relatively simple to integrate with other internal systems.
  • We have multiple eCommerce and traditional retail channels. Authorize.net does not allow us to easily link the different accounts together.
  • Authorize.net doesn't allow us to capture multiple times off of 1 authorization.
  • Authorize.net's customer support is relatively basic.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • It does, in fact, run credit cards. And the fund do somehow end up in our account.
  • You are able to customize what email notifications you receive both for individual transactions and end-of-day.
  • The website is atrocious. I don't think any of the developers have ever actually used it.
  • The credit card information it asks for is also difficult as it doesn't ask for the usual pieces of information but does ask for others that aren't usually required. But that may all be simple security settings and is simply irritating rather than an actual problem.
McKay Salisbury | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Authorize.net is good for getting billing information and having it secured with a 3rd party. Most platforms allow them to pay but not for you to be able to charge the card later when needed.
  • It has integrations with a lot of platforms and that is good.
  • It allows you adjust security settings and a lot of important enterprise features.
  • The interface is ugly and not intuitive.
  • It makes you constantly change your passwords, although that is understandable.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
  • Authorizes payment ahead of time (less cards declined).
  • Saves CC info for future orders, by client.
  • Accepts CC from other countries (not just USA).
  • Authorizations time out/expire and need to be reauthorized.
  • Declines with error codes but without explanation.
  • Difficult to process refunds.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
  • Authorize.Net is extremely secure. The advanced fraud detection suite is great at preventing chargebacks and fraudulent transactions.
  • Authorize.Net processes transactions very quickly. The funds are deposited quickly as well.
  • Authorize.Net does not limit the size of transactions.
  • Authorize.Net can process transactions is many different currencies, which is especially helpful for a global company such as the one I work for.
  • Authorize.Net is much more expensive than other services offering basically the same thing.
Sandy Breihan Sinclair | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Authorize.Net operates seamlessly to process our online payments.
  • Authoize.Net has a super user-friendly administrator site.
  • Authorize.Net has a great reporting feature.
  • The administrator home page is a bit cluttered. They would be better served to use more drop down lists, etc. to free up some space on the home page.
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