Awario Reviews

4 Ratings
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Score 8.9 out of 100

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Reviews (1-2 of 2)

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March 12, 2020
Maddy Osman | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
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  • I use Awario to track my own brand mentions, as well as tracking mentions for some of the brands I work with. Besides social mentions, I've also configured it to track unlinked brand mentions across the internet. I also take advantage of Awario's Lead functionality for a variety of personal and client projects.
  • Tracking all of these things helps me stay in the loop, whether people are saying good things or bad!
  • Track unlinked brand mentions across various websites
  • Track tagged and untagged brand mentions on social media
  • Find leads based on seed keywords and other information
  • A better onboarding process would've gotten me hooked earlier
  • Better ongoing training and support, perhaps a certification process, would make this easier to customize for niche use cases.
  • Using advanced functionality would be easier with more hand-holding
Awario is incredible for finding just about any odd brand mention online. It even picks up brand mentions on spammy spun content sites. I use it daily for keeping track of everything that's going on with the brands I manage.
I can't say that I've asked for a lot of help, but Awario does offer useful support documentation and an active Facebook group.
Read Maddy Osman's full review
February 14, 2020
Drew Harrison | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
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I use Awario to keep track of mentions of my brand across social media, which allows me to get ahead of negative feedback or comments and follow up to ensure potential and existing customers' and clients' voices are heard and all concerns are addressed promptly - which can really help when it comes to acquiring new customers. Awario is also very handy for keeping track of mentions of competitors, which can provide valuable insights into what people like and dislike about their products and services at any given time.
  • Monitor brand mentions & keywords across a number of platforms (Twitter, Facebook, Instagram, YouTube, Reddit, and blogs/websites).
  • Advanced filtering by date range, country, negative keywords, domains, and more.
  • Can be a bit expensive if you need to monitor a lot of topics/keywords.
  • There's a bit of a learning curve when it comes to correctly setting up monitoring and filters to get the most relevant results.
If you're looking to stay on top of your brand's online presence and reputation, Awario is an essential tool. You never know where or when someone may be discussing your company, products, or services, so it really helps to have a service scanning the internet at all times to let you know when you're being talked about. Or if you're looking to find weaknesses with competitors you can monitor for negative mentions, and reach out to offer a better solution for these potential leads.
I haven't had any actual issues with Awario, but the few times I have had questions the live chat agents were extremely helpful and quick to respond. They were polite, courteous, and patient when explaining different settings and/or pointing me to articles in the help center/knowledge base. I couldn't have asked for a better experience when it came to getting the help and answers I was looking for.
Read Drew Harrison's full review

What is Awario?

Awario is a social media and web monitoring tool that businesses use to track mentions of their brand, competitors, industry, or anything else online. Awario is primarily used for reputation management, social customer service, influencer marketing, competitor analysis, market research, and social selling.

The vendor says that Awario is a relatively new tool and one of the more affordable tools on the market. However, it does offer a lot of Enterprise-level capabilities found in more expensive platforms. Those include sentiment analysis, mention maps, an Influencers report, a Boolean search mode, and white-label reporting.

Awario Features

Has featureBoolean search
Has featureSentiment analysis
Has featureWhite-label reporting
Has featureEmail alerts

Awario Screenshots

Awario Videos (3)

Awario Integrations

Facebook, Twitter, Reddit, YouTube, News & Blogs

Awario Competitors

Awario Pricing

  • Has featureFree Trial Available?Yes
  • Does not have featureFree or Freemium Version Available?No
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No
EditionPricing DetailsTerms
Starter$29.00per month
Pro$89.00per month
Enterprise$299.00per month
CustomContact us

Awario Customer Size Distribution

Consumers
4%
Small Businesses (1-50 employees)
19%
Mid-Size Companies (51-500 employees)
52%
Enterprises (> 500 employees)
25%

Awario Support Options

 Free Version
Live Chat
Email
Forum/Community
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar

Awario Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No

Frequently Asked Questions

What is Awario's best feature?

Reviewers rate Support Rating highest, with a score of 9.

Who uses Awario?

The most common users of Awario are Small Businesses from the Marketing & Advertising industry.