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Bolt

Score9.3 out of 10

11 Reviews and Ratings

What is Bolt?

Bolt provides businesses with customer conversion through their one-click checkout. Bolt Checkout combines UX optimizations, conversion features, and a shopper network of 80M+ to drive revenue growth for ecommerce businesses.

Bolt: A checkout partner you'll want to have!

Use Cases and Deployment Scope

We use Bolt as our checkout partner and payment processor on our e-commerce website. Bolt addresses the problems with native checkout on shopping platforms by making the entire process quicker and more seamless.

Pros

  • Checkout fast! Bolt really helps our customers checkout on our website much quicker and with less user errors.
  • Support. When something inevitably breaks, Bolt's support team is always there to help find a solution quickly.
  • Motivation. Bolt's entire business model is set up right so that it is a win-win for us and Bolt. They are always looking to improve their platform and thus improving ours and ultimately the customer's experience.

Cons

  • I think Bolt could improve the coupon section of their platform. Allowing multiple codes to be input.
  • I'd like to see some of the features that Bolt has made available on other shopping platforms on WooCommerce (It's worth noting most are available.)

Most Important Features

  • The easy checkout. WooCommerce has a clunky checkout that caused lots of customer frustration. Bolt fixed that.

Return on Investment

  • Bolt has definitely increased our sales. No doubt about that. Because customers can checkout more seamlessly and quickly, we're losing a very small amount of sales due to frustration during checkout.
  • Bolt's business model is completely based on our sales. They take a percentage on each transaction. So, our investment with them only grows as our business grows.

Other Software Used

WooCommerce, Sprout Social, Yotpo

Bolt will change your online shopping customer experience!

Pros

  • Protects stores against fraudulent orders through detailed customer screening
  • Offers great financing options for the customer
  • Very easy to use for the customer
  • Makes checkout extremely smooth and creates a great customer experience online

Cons

  • We would like it if Bolt had more financing options with companies like ACIMA
  • We would like the option to choose how often we are paid out from Bolt
  • We currently have a Big Commerce site but may want to change to Shopify in the future. To my knowledge, Bolt does not currently support Shopify at this time.

Most Important Features

  • Fraud Protection
  • Customer Experience
  • Financing
  • Customer support
  • Low fees to the retailer

Return on Investment

  • Very positive our orders have significantly increased over the past year
  • Minimized fraudulent orders
  • Customers feel confident when purchasing from our site

Other Software Used

eDesk by xSellco, BigCommerce, ChannelAdvisor

Saves us time and makes us money

Pros

  • Fast checkout: our customers can complete transactions more quickly.
  • Security: by using Bolt we have peace of mind with our online credit card transaction.
  • Efficiency: our employees spend less time vetting credit card transaction.

Cons

  • Charge backs are still a chore.
  • When Bolt denies a customer's transaction it isn't always clear to the customer what happened.

Most Important Features

  • Credit card idemnification
  • Speed
  • Security

Return on Investment

  • Less lost revenue due to fraud
  • Less time spending processing credit cards
  • More secure checkout