BotStar

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Erica Lopez | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
A great tool to enhance the customer experience on our website. With just a few clicks and interactions with the chatbot, they can book the reservation by themselves, which saves us lots of time. Besides that, the Live Chat feature help my employees replying to customer if the chatbot can't handle the conversation.
  • First of all, the design, as well as the ease of use, are definitely the biggest strengths of this platform. The drag and drop feature allows me to design the flow quite conveniently.
  • Second, the step-by-step video, documented tutorials are simple and only took about 5-10 minutes.
  • Third, BotStar created the feature which allows me to update CMS data automatically with CSV files.
  • BotStar updates regularly, but sometime it come with small bugs.
  • Should consider update Smart delay feature.
  • BotStar has lots of tools and integrations, so it would be great to have more documents or a place for people to share their ideas with those tools.
This is a perfect tool to help you save time with repetitive tasks, enhance customer experience. As long as you use Facebook Page or Website, BotStar is suitable for developing your business or project.
While it is possible to create chatbots that can speak more naturally, it will require some programming knowledge as well as time to develop.

BotStar Scorecard Summary

What is BotStar?

BotStar is a solution designed to engage Customers Online With Live Chat & Chatbots, so users can discover more ways to reach and communicate with customers online through a livechat-to-chatbot solution for Messenger and Websites. BotStar are suitable for online conversation designers or businesses in need of automated client interfacing in customer support or sales, marketing.

BotStar Features

  • Supported: Beautiful visual editor - Craft your conversation flow
  • Supported: Omni-channel inbox - Access to many channels for expanded promotion
  • Supported: Various integration - Easy to connect to many other apps
  • Supported: Powerful Live Chat - Optimize the efficiency of conversations with human collaborators
  • Supported: CMS feature - Easily manage your user data

BotStar Screenshots

Bot BuilderAudience FeatureCMS FeatureDashboard InterfacePreview BotPublish Bot

BotStar Video

BotStar Chatbot Platform

BotStar Integrations

BotStar Competitors

BotStar Pricing

Starting Price: $15

More Pricing Information

SaaS Editions Pricing
Pricing DetailsTerms
Pro Plan$15per month
EnterpriseCustom Pricing

BotStar Technical Details

Deployment TypesOn-premise, SaaS
Operating SystemsWindows, Mac
Mobile ApplicationNo
Supported LanguagesEnglish