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BrightTALK

Score6.1 out of 10

36 Reviews and Ratings

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What is BrightTALK?

BrightTALK Central is a B2B marketing platform to create content, engage an audience, and reach new prospects to deliver revenue growth. BrightTALK is a subsidiary of TechTarget.

Categories & Use Cases

Key Features

Learn about the best (and worst!) features BrightTALK has to offer, as determined by TrustRadius' reviewers.
Based on 36 ratings of BrightTALK's features
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Top Performing Features

  • Calendar integration

    Scheduling capabilities integrate with users’ Calendars.

    Category average: 8.1

  • Slideshows

    Presenters can present slideshows during the meeting within the web conferencing platform.

    Category average: 8.3

  • Integration to Marketing Automation

    Webinar software integrates with users' MA systems to send out registration confirmations, email reminders about upcoming events, follow-up emails with webinar recordings, etc.

    Category average: 7.9

Areas for Improvement

  • Event registration

    Attendees can register in advance for upcoming online events (such as webinars).

    Category average: 8.6

  • Participant roles & permissions

    Administrators can grant users different levels of access to conferences, as moderators, presenters, attendees, or participants. Permissions can be set for individual users, or based on user role/group.

    Category average: 8.4

  • Audience polling

    Presenters can ask for audience input.

    Category average: 8.4

Reviews

What users are saying about BrightTALK.
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Excellent Webinar platform with secure registration

Incentivized
Zane AlsareinyeView profile
Private Tutor at Self-employed (1-10 employees employees)

Use Cases and Deployment Scope

I use Bright Talk in association with other organizations for webinars to learn more about how I can protect my company’s business with topics such as Cyber education and sales education. BrightTalk is multifaceted and can be used for a multitude of discussions and is relatively easy to connect with.

Pros

  • Webinar connection
  • Integration with other organizations providing webinars
  • Multifaceted with video and/or audio presentations

Cons

  • A larger database of webinars regarding a broader range of topics
  • Ability to upload talks from other websites to its repository by users
  • Integration of a Remote Desktop platform similar to Zoom

Return on Investment

  • Flexibility with employee schedules
  • Education platform in a one-site repository
  • Ease of use

Alternatives Considered

Zoom

Other Software Used

Zoom

Usability

A new way to experience training and products.

Incentivized
Verified User
Administrator in Information Technology (51-200 employees employees)

Use Cases and Deployment Scope

We use BrightTALK for light to medium training and also to get info on current products available in the banking and IT markets.

Pros

  • Training
  • Product explanation.
  • Suggestive referrals.

Cons

  • Possibly a slightly more frequent recommendation schedule.
  • An easier sign in to webinars.
  • Slightly more intuitive search feature.

Return on Investment

  • So far, BT has given us some ideas for the future.
  • When considering several products for integration, BT has opened our eyes to alternatives we hadn't thought of yet.
  • In the same vein, BT has given us more info and details on a product we were already interested in.

Usability

Great tool for marketing webinars and expanding your audience!

Incentivized
Charles RogelView profile
Vice President of Product Development and Senior Consultant in Marketing at DecisionWise (11-50 employees employees)

Pros

  • It expands our audience by allowing us to tap into their database of users.
  • It is easy to use and is reliable. We don't have any technical issues.
  • It has robust reporting that provides a lot of data on attendees.

Cons

  • It takes some time to get up to speed on how it works. You need to do a test run a couple times to get used to it.
  • I don't like how when you click on a webinar from a list, it automatically registers you. I want to review it first and then click a button to register.
  • I'd like to have a comment board where people could post their ideas for all to see during the session. It would be more collaborative.

Return on Investment

  • We have grown our audience by at least 50%

Alternatives Considered

GoToMeeting

BrightTALK is one of the most beneficial tools our marketing team uses

Incentivized
Sarah CookView profile
Director of Marketing in Marketing at Caringo, Inc. (11-50 employees employees)

Pros

  • The platform is user-friendly for the admin, the presenters, and the viewers.
  • We are able to connect BrightTALK to our CRM tool and to score visitors for watching our assets.
  • The support personnel and account managers at BrightTALK are quite responsive and helpful.
  • BrightTALK is a cost-effective tool that works well for our organization.

Cons

  • The user interface can be a bit tricky at times, as you have to dig down to find certain information. However, it is a robust interface and the information is there.
  • Some features, like adding questions or resources, have cut-off windows, so you cannot make last-minute additions or changes.
  • The bridge occasionally drops speakers, and this can be disconcerting to presenters. However, it does not happen too often.

Return on Investment

  • For identifying qualified leads and bringing people through the buyer's journey, BrightTALK has proved to have strong ROI.
  • Existing and potential customers, as well as partners, stay engaged with our content on BrightTALK. This is a big positive for us.
  • This allows us to easily connect with our audience and the platform is low maintenance for us.

Alternatives Considered

Cisco Webex Room Series (formerly Cisco Spark Room Series) and Vistex Go-to-Market Suite (GTMS)

Other Software Used

WordPress, Microsoft 365 Business, Slack

A bright horizon for learning!

Incentivized
Verified User
C-Level Executive in Professional Services (11-50 employees employees)

Pros

  • The leading edge of new info.
  • Concise strategies to manage challenges.
  • Variety of learning platforms.

Cons

  • Our sphere is healthcare and I would appreciate even more customization to this sector.
  • Sometimes a shorter webinar would be preferred, an hour is a long time in today's demanding marketplace.
  • More of the local live events, love these.

Return on Investment

  • Because of its utility and onboarding new talent, our HR costs of talent acquisition and retention are reduced.
  • The live networking events have been useful in producing new leads
  • More targeted use of our funds for security and Cloud because of the knowledge we've gained, so reduced costs in those areas.