Buffer Reviews

267 Ratings
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Score 8.1 out of 100

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Reviews (1-13 of 13)

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January 17, 2020
Frankie Heath | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Renew

4
I am giving buffer this rating because of a couple issues that it has compared to other platforms. It does not always post to instagram and you will need to go in an manually post. Also, one of the biggest qualms that we have with buffer is the price it costs to have robust analytics.
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November 20, 2014
Deanna Ayres | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Renew

10
Ease of use, affordability, time saved and just love for the app and the team. It's not a miracle tool that will suddenly increase your company's value or leads, you still need to put in quality posts, thoughts and content but when used regularly and with thought, you'll be happy in the long run.
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November 20, 2014
Kat Jenkins | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Renew

9
Ease of use and ability to fulfill the role it's designed for very efficiently and cost-effectively. The only reason we'd go with an alternative solution is a tool that includes in-depth analytics as well as posting and scheduling capabilities.
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October 17, 2014
Robert Clarke | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Renew

8
I would renew it because it's great value, but I'd like to see added capabilities as I'm sure there's lots of competing social media tools.
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May 29, 2014
Travis Balinas | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Renew

10
It's incredibly affordable ($10/month as of 5/2014) and the company blog is so comprehensive, I would pay $10/month just for their latest posts. Very helpful for product, inbound and content marketers.
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September 17, 2014
Waldemiro Lustosa | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Renew

8
I don't know any other product as simple and efficient as the Buffer app.
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November 20, 2013
John Rapp | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Renew

10
Buffer allows you to easily share anything with the click of a button. The items you add to your Buffer account are shared at the best times throughout the day to reach the most people possible. It would be extremely tedious to have to share all these things manually throughout all the social media sites. With Buffer, it makes it extremely easy and simple to have a steady stream of content scheduled to go out to all your social media accounts. This is the best way to keep your visitors engaged and up-to-speed on what you are currently doing in your business.
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November 04, 2014
Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Renew

9
They continue to update and improve the tool - always something new. Plus, they have amazing support, a great blog and really understand social media and active social media users.
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November 04, 2014
Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Renew

9
I've come to like and trust Buffer. If a better option comes along, I'll consider it. However, I'm quite happy with Buffer.
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Feature Scorecard Summary

Content planning and scheduling (46)
9.1
Content optimization (42)
8.2
Workflow management (37)
7.7
Campaign success analytics (43)
7.8
Role-based user permissions & privileges (35)
8.3
Mobile access (43)
8.7

What is Buffer?

According to the vendor, Buffer is an intuitive streamlined social media management platform trusted by brands, businesses, agencies, and individuals to help drive meaningful engagement and results on social media. The company has a suite of products for publishing, engagement, analytics, and team collaboration. Products are carefully considered and highly refined in order to help social media marketers and teams work more efficiently and effectively.

Buffer is a team of real people, aligned in common values. Being a Buffer customer should feel like you have a whole team of people cheering for you. We want to see you succeed on social!

Buffer Features

Publishing Features

Has featureContent planning and scheduling
Has featureContent optimization
Has featureWorkflow management

Reporting/analytics Features

Has featureCampaign success analytics

Account management Features

Has featureRole-based user permissions & privileges
Has featureMobile access
Additional Features
Has featureIntegration with Facebook, Instagram, Twitter, LinkedIn, Pinterest, and Google+
Has featureCustomization of messages for each social media platform
Has featureSuggested media from content that would be shared
Has featureInstagram grid preview
Has featureAbility to pause social media schedule and publishing
Has featureList or calendar view of scheduled social media posts
Has featureEmail notifications of successful posts, failed posts, and empty queue
Has featureBrowser extensions to share from anywhere across the web
Has featureContent Inbox of RSS feeds
Has featureInstagram direct scheduling

Buffer Screenshots

Buffer Integrations

Salesformics, UpContent, Zapier, IFTTT, Followerwonk, CoSchedule, Mention, Rival IQ, Feedly, Pocket, Bulk Buffer, Quuu

Buffer Competitors

Buffer Pricing

  • Has featureFree Trial Available?Yes
  • Has featureFree or Freemium Version Available?Yes
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No
EditionPricing DetailsTerms
Publish Pro$15per month
Publish Premium$65per month
Publish Business$99per month
Analyze Pro$35per month
Analyze Premium$50per month

Here are the prices of our various plans: Pro: $15/month Small Business: $99/month Medium Business: $199/month Large Business: $399/month Enterprise: Feel free to get in touch with us at onboarding@buffer.com. All plans can be paid on either a monthly or yearly basis. If you choose to pay yearly, you would receive a 15% discount, which works out to be approximately two months free per year.

Buffer Customer Size Distribution

Consumers
55%
Small Businesses (1-50 employees)
25%
Mid-Size Companies (51-500 employees)
19%
Enterprises (> 500 employees)
1%

Buffer Support Options

 Free VersionPaid Version
Email
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar

Buffer Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android
Supported Countries:Global
Supported Languages: English, Spanish