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Buffer

Buffer

Starting at $15 per month
View Pricing

Overview

What is Buffer?

Buffer is a social sharing tool. When browsing content, clicking on the Buffer icon automatically stores the content and schedules posts to social media channels throughout the day.

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 6 features
  • Content planning and scheduling (64)
    9.0
    90%
  • Mobile access (59)
    8.7
    87%
  • Campaign success analytics (59)
    7.7
    77%
  • Content optimization (57)
    6.6
    66%

Video Reviews

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Pricing

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Publish Pro

$15

Cloud
per month

Analyze Pro

$35

Cloud
per month

Analyze Premium

$50

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://buffer.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services
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Product Demos

SEACRET NAIL BUFFER - (Demo and Review) ✅

YouTube

Sony a99 II autofocus and buffer demo

YouTube

SC6010 Floor Machine, Floor Buffer, Floor Scrubber, Polisher

YouTube
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Features

Publishing

Scheduling posts to various social media channels and profiles from one interface.

7.6
Avg 7.9

Reporting/analytics

7.7
Avg 8.0

Account management

Users can manage access to multiple social media accounts.

8.1
Avg 8.1
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Product Details

What is Buffer?

According to the vendor, Buffer is an intuitive streamlined social media management platform trusted by brands, businesses, agencies, and individuals to help drive meaningful engagement and results on social media. The company has a suite of products for publishing, engagement, analytics, and team collaboration. Products are carefully considered and highly refined in order to help social media marketers and teams work more efficiently and effectively.

Buffer is a team of real people, aligned in common values. Being a Buffer customer should feel like you have a whole team of people cheering for you. We want to see you succeed on social!

Buffer Features

Publishing Features

  • Supported: Content planning and scheduling
  • Supported: Content optimization
  • Supported: Workflow management

Reporting/analytics Features

  • Supported: Campaign success analytics

Account management Features

  • Supported: Role-based user permissions & privileges
  • Supported: Mobile access

Additional Features

  • Supported: Integration with Facebook, Instagram, Twitter, LinkedIn, Pinterest, and Google+
  • Supported: Customization of messages for each social media platform
  • Supported: Suggested media from content that would be shared
  • Supported: Instagram grid preview
  • Supported: Ability to pause social media schedule and publishing
  • Supported: List or calendar view of scheduled social media posts
  • Supported: Email notifications of successful posts, failed posts, and empty queue
  • Supported: Browser extensions to share from anywhere across the web
  • Supported: Content Inbox of RSS feeds
  • Supported: Instagram direct scheduling

Buffer Screenshots

Screenshot of The Buffer dashboardScreenshot of Customizable posting scheduleScreenshot of Tailored PostsScreenshot of List or calendar view of scheduled postsScreenshot of Browser extensionScreenshot of Social media analytics

Buffer Video

Buffer - The Social Media Management Tool for Small Businesses

Buffer Integrations

Buffer Competitors

Buffer Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesGlobal
Supported LanguagesEnglish, Spanish

Frequently Asked Questions

Buffer is a social sharing tool. When browsing content, clicking on the Buffer icon automatically stores the content and schedules posts to social media channels throughout the day.

Gremln, Keepstream, and Scoop.it Content Director are common alternatives for Buffer.

Reviewers rate Content planning and scheduling highest, with a score of 9.

The most common users of Buffer are from Small Businesses (1-50 employees).

Buffer Customer Size Distribution

Consumers55%
Small Businesses (1-50 employees)25%
Mid-Size Companies (51-500 employees)19%
Enterprises (more than 500 employees)1%
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Comparisons

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Reviews and Ratings

(371)

Attribute Ratings

Reviews

(1-24 of 24)
Companies can't remove reviews or game the system. Here's why
January 24, 2022

Easy to succeed with Buffer

Trigun Prakash | TrustRadius Reviewer
Trigun Prakash
Computer software
HCL Technologies (Computer Software, 51-200 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
10
Customer support is very good in Buffer. Whenever I run into problems, they quickly rectify my problems as quick as possible. I like the way they work because it matches my way of doing things, so I overall love the support they provide. It meets all my work needs.
January 19, 2022

BEST FOR SOCIAL HANDLES

Mishka Panwar | TrustRadius Reviewer
Mishka Panwar
Researcher
Evolving Entreprenuer (Research, 11-50 employees)
Score 10 out of 10
Vetted Review
Verified User
Support Rating
10
As I mentioned earlier they provide extremely great support to my problems whenever I run into problems they provide solutions quickly as expected from them and rectify my problems quickly. They have saved me from many of my problems I just loved the support they provide. The technical team of them is very supportive.
November 03, 2021

A classic tool that is always essential in social media work

Verified User
C-Level Executive in Marketing
Marketing and Advertising Company, 1-10 employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
We have not had the need to use technical support, but the information on the blog and the help, as well as the advice it offers, seems very useful for our day to day and improving the work we do with this platform in our team, in your Twitter profile I have seen responses from other users, it seems that they respond well
June 21, 2021

For all your social media needs use BUFFER.

Verified User
Employee in Marketing
Marketing & Advertising Company, 11-50 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
10
  1. It really helped to my business to grow online.
  2. I was able to take actions mindfully as the analytics are damn good.
  3. Also used for managing clients social media accounts and it proved to be a best resource.
  4. Clients were really happy as they got high demand and growth on internet and the secret is Buffer.
  5. The user interface is really easy to understand and manage. Support is 24/7 available to help.
June 13, 2021

Post more in less time.

AK
Ann Korb
Administrator in Sales
entspannter erfolgreich (Information Services, 1-10 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
8
I honestly was not in much need of the support of Buffer as everything worked pretty easily and we were able to set it up ourselves. If there are questions there is also lots of advice on common issues online so you might not even need to contact support but you can help yourself.
June 08, 2021

A simple social media planner ideal for SMBs

Alex Chaidaroglou | TrustRadius Reviewer
Alex Chaidaroglou
Director & Co-Founder
Altosight (Internet, 1-10 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
10
I contacted support for some questions the first month of use and they were very accommodating, friendly, easy to work with and quickly addressed my questions.

They were also fast to reply and I remember we only had max 2 email exchanges, it was very easy to get your questions/issue resolved.
May 25, 2021

The Only Scheduling Tool That You Need

Harsh Hingorani ⚡️ | TrustRadius Reviewer
Harsh Hingorani ⚡️
Product Marketing Manager
Harbour and Hills Financial Services Limited (Financial Services, 11-50 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
9
I have contacted Buffer support thrice. Everytime I contact them, they are very responsive. Some of the team members actually help you till the query is not resolved even if it's out of their scope. Response time of Buffer support emails are within 24 hours usually but sometimes they reply within 48 hours in case of any technical issues.
May 21, 2021

Our Go To Platform for Social Media Posting, Management and Scheduling

David Fox | TrustRadius Reviewer
David Fox
President | Sales & Marketing Advisor
Spider Marketing Group (Marketing & Advertising, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
10
Fortunately, we haven't had many issues with Buffer so we've only needed to rely on support a few times over the past few years. When we have had to use support, it has been quick and easy. Most of our issues have been minor so we do not really have any experience dealing with major issues. When we have had questions or issues, the response has been quick and thorough.
May 21, 2021

Best affordable means of social media scheduling

Ronnie Rask | TrustRadius Reviewer
Ronnie Rask
Director of Marketing
MadLife Stage & Studios (Entertainment, 51-200 employees)
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
8
When we started using Buffer, it was very easy to get going quickly. We've never had to use the support. Connecting the platform to all of the social media platforms was very easy. Getting started with Buffer was quick and I've had no need to use the support throughout the process.
January 17, 2020

Use Buffer! It's Sweet!

FH
Frankie Heath
Director of Social Marketing
Mid-America Christian University (Education Management, 51-200 employees)
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
7
I gave it a 7 because we didn't have to use it much, but when we did we were able to receive the help that we needed in a timely manner. One thing I do like about buffer support is that you are able to access through facebook messenger. It is a nice feature for quick responses to simple questions.
October 24, 2019

You'd be a fool not to try Buffer!

Verified User
Employee in Social Media
Media Production Company, 11-50 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
7
There is support available (on different tiers) and they are always immediately responsive. However, sometimes things will have to fail multiple times for multiple days for them to have an answer. While this (I'm sure) is mostly fine, it really impacts our reach as a small business to not be able to use the service.
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