#1 most frequent
United States of America
81.4%406 installations of 499
What is CaptivateIQ?
CaptivateIQ in San Francisco offers their flagship sales commission management product designed to enable companies to manage and tailor mission critical sales incentive compensation programs for their workforce.
Categories & Use Cases
Media
1 / 5
Screenshot of Automatically syncs commission data to power commission reports in real-time across every team. Data sources can be integrated directly into the commission system.
Top Performing Features
Sales compensation process automation
Automates processes related to sales compensation, like incentive and quota plans, approvals, dispute resolution, payroll processing, etc.
Category average: 9
Complex sales crediting
Users can set up complex crediting chains to attribute credit for sales to multiple tiers of employees and/or partners.
Category average: 8.3
Sales compensation plan creation
Easy for Sales to create incentive compensation plans without IT assistance.
Category average: 8.4
Areas for Improvement
Incentive auditing/regulation compliance
Internal workflow and tracking elements create an audit trail and help ensure regulatory compliance.
Category average: 8.4
Agile incentive strategy
Incentive plans are flexible; users can create and adjust compensation plans and incentive rules in order to strategically adapt to changes in sales performance/the marketplace/corporate goals.
Category average: 8.4
ICM mobile visibility
Real-time reports about sales performance and compensation are accessible on mobile devices; may also allow managers to update plans and/or reps to submit questions, disputes, etc.
Category average: 7.7
Who Buys & Uses CaptivateIQ
#2 most frequent
Canada
3.0%15 installations of 499
#3 most frequent
United Kingdom of Great Britain and Northern Ireland
2.4%12 installations of 499
Captivate offer a good value for money if you want to automate your sales commissioning process
Use Cases and Deployment Scope
We you CaptivateIQ for Multiple Commissions schemes for a scaling company with a team of Sales SDRs and Partner managers etc
We use it to calculate the correct expensing based on ASC606 Expensing guidelines
we use it to motivate the users by forecasting them their commissions' outcomes based on deal-flow forecasting synced from Salesforce
We also have Netsuite integrated into Captivate to calculate commissions schemes based on actual invoicing
We use it to calculate the correct expensing based on ASC606 Expensing guidelines
we use it to motivate the users by forecasting them their commissions' outcomes based on deal-flow forecasting synced from Salesforce
We also have Netsuite integrated into Captivate to calculate commissions schemes based on actual invoicing
Pros
- Catchup /clawbacks
- ASC606 expensing calculation
- Commission forecasting
- Reporting
Cons
- missing "Undo" button
- missing Test environment
- sometimes the syntax can be a little bit cumbersome
Return on Investment
- operational efficiency
- productivity
- trust and alignment through compensation transparency
Alternatives Considered
Spiff and Xactly Commission Expense Accounting
Other Software Used
Expensify, PayEm, NetSuite ERP, DOKKA.com
Captivate IQ (Everything you need for your sales team today, and next month!)
Use Cases and Deployment Scope
Captivate IQ is our new streamlined software to have an easy overview or in-depth view of commissions paid out to our sales force. Prior to this, we had all our employees "Hand-calculate" commissions which were subject to human error, and at times took quite a bit of time (was painstaking). In addition, we would have to jump to different parts of our CRM to get everything. While we do still "double-check" Captivate IQ, we now primarily rely on it
. So far it has been 100% accurate for what I look at.
It's very nice as we can directly have it updated by our commissions department, so it can observe in-house special incentive programs, and degrading payouts, and it organizes it into one easy to view website. The ability to make inquiries/argue a particular transaction has been very helpful, as before this email or direct calls used to flood our commissions' team every month.
. So far it has been 100% accurate for what I look at.
It's very nice as we can directly have it updated by our commissions department, so it can observe in-house special incentive programs, and degrading payouts, and it organizes it into one easy to view website. The ability to make inquiries/argue a particular transaction has been very helpful, as before this email or direct calls used to flood our commissions' team every month.
Pros
- Stores YTD Comissions
- Calculates current, and future commissions (prediction based)
- Able to integrate with our inhouse tech
- Fast and lightweight
- Easy to interpret
Cons
- It could use some improvement on putting the data into pie charts that are exportable
- A little more interaction from the sales person such as advanced inquiries would be helpful
- Annotating loads with comments that can be flagged are very needed.
Return on Investment
- We have spent considerably less time on commissions, on average brokers and sales people spend an hour less per month looking at numbers from what i've heard
- Our commissions have paid out faster due to new free time found at our dept due to menial requests handled by CIQ
- Sales people bother director of sales about 50% as much due to payout questions.
Alternatives Considered
Salesforce Sales Cloud
Other Software Used
ZoomInfo SalesOS, ZoomInfo Engage, LinkedIn Sales Navigator, Adobe PhotoShop
Easy to use commission software to support plans of any complexity.
Use Cases and Deployment Scope
We use CaptivateIQ for our quota-carrying sales rep commission calculations and pay statements. We are processing commission monthly, and implementing Captivate has given us the ability to process pay with accuracy quickly, as well as provide pay statements to our team in a transparent manner. This has solved a plethora of pay friction and eased the time spent on calculations.
Pros
- Ease of use.
- Customization
- End user transparency.
- Historical accuracy & records.
Cons
- Simplified plan organization and management.
- Easier user management.
- Individual record locking.
Return on Investment
- We've saved at least 5 hours a month on compensation management.
- Trust and alignment has increased 10-fold.
- We are easily able to recall historical payments and submit records for audit purposes.
Alternatives Considered
Spiff, Sales Cookie and Xactly Incent
Other Software Used
HubSpot CRM, Clari Copilot, LinkedIn Sales Navigator
Empowering Flexibility: Transforming Commissions with Seamless integrations and agility
Use Cases and Deployment Scope
CaptivateIQ serves as the backbone of our sales compensation system. It allows us to create and manage complex compensation plans tailored to our unique sales processes at MaintainX. One of the main benefits is the ability to seamlessly integrate with Salesforce to pull our data into our CaptivateIQ instance, which being able to control and filter the inflow of data via SOQL query, while simultaneously applying formulas at the point of entry, which is crucial to us in our use case.
Pros
- Salesforce integration
- Custom Reporting and Analytics
- Straightforward UI
Cons
- Loading times
- Lack of Offline Access
- UI customization
Return on Investment
- Large improvement in team operational efficiency
- Large improvement in compensation transparency
Best commissions software for big companies!
Use Cases and Deployment Scope
The CaptivateIQ interface enables me and my coworkers to approve commission rates and amounts easily and gives my managers a chance to review whether everything aligns with the quarterly totals from our sales tracking software. It is super helpful and has a great UX, which makes facilitating every quarter commission drop simple and effective.
Pros
- One click and done for approving commission amounts
- Line by line descriptions of each account spend and associated commission
- Ability to approve or dispute anything from the report quickly
Cons
- N/A
Return on Investment
- For me as an employee, the availability of line item sales numbers and the associated commission rates for each makes trusting everything extremely easy.
- Knowing how much commission I will make allows me to focus more on delivering the best business outcomes for my clients rather than how much I am making off of the deals I create.
Other Software Used
Salesforce Lightning Platform, Gong, Salesloft
