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CareerBuilder.com

Score4.7 out of 10

67 Reviews and Ratings

What is CareerBuilder.com?

CareerBuilder headquartered in Chicago allows employers to post jobs and search resumes on their online job board and candidate database, available at careerbuilder.com. Paid plans support targeted candidate emails, high volume resume search, and AI-driven candidate - job matching.

Categories & Use Cases

Top Performing Features

  • Passive Recruitment Advertising

    The ability to post or promote recruitment efforts or specific jobs on social media or other sites

    Category average: 7

  • Active Recruitment Advertising

    The ability to promote jobs directly to candidates by email, text, or direct messages

    Category average: 7.9

  • Employer Branding Tools

    The ability to create an employer persona to better engage with candidates and applicants

    Category average: 7.3

Areas for Improvement

Dont Waste your Money

Use Cases and Deployment Scope

CareerBuilder.com is used to attract new candidates to the organization for us to hire to vacant positions. This is used outside of our typical HRIS to capture other candidates. Typically this is the best for our rotating positions that tend to have a lot of vacancy. We typically need this application to always be on the backend pulling in new applicants.

Pros

  • Recruiting
  • Organization
  • easy to use

Cons

  • Repeat Offenders
  • Better knockout questions
  • reaching higher amounts of candidates

Return on Investment

  • helped fill CNA roles
  • Helped fill Pharmacy Technician roles
  • not worth the money for the candidates it pulls

Usability

Alternatives Considered

LinkedIn Jobs, Indeed Ads (Sponsored Jobs), Indeed Hiring Platform, SeekOut and BuyerTool

Other Software Used

Indeed Ads (Sponsored Jobs), LinkedIn Jobs, SeekOut

CareerBuilder.com will not deliver

Use Cases and Deployment Scope

I commissioned CareerBuilder.com to assist me with recruiting efforts as I am the owner and operator of a staffing agency. CareerBuilder.com assured me that by using their platform, I would undoubtedly find the talent my clients needed! CareerBuilder.com gave me and my staff thorough training to ensure everyone knew how to operate the platform to receive optimal results. After 2 months of posting/advertising positions on CareerBuilder.com and not receiving the applicants as promised, I reached out to the CareerBuilder.com staff requesting help. The staff made subtle suggestions, which we implemented, but the results were the same, "zero candidates"! After multiple calls week after week, and 3 months with a zero yield on my return on investment, I requested to cancel my CareerBuilder.com subscription, as I felt at this point CareerBuilder.com was literally taking my money for nothing in return. In my experience, I was told by CareerBuilder.com that I was under a 1-year contract, and to opt out of the subscription, I would have to pay for the entire year $5K. In my experience, I asked CareerBuilder.com if they could release me from the contract since they could clearly see that they were not holding their end of the bargain, but they refused.

Pros

  • In my opinion, take your money for nothing in return
  • In my opinion, over promise and under deliver
  • In my opinion, deceive customers
  • In my opinion, hold you to the terms of their contract, but will not take accountability for lack of results produced
  • In my opinion, poor customer service

Cons

  • Fix customers issues
  • In my experience, stop taking money for services not rendered
  • In my opinion, hire staff who actually care about clients/customers
  • Fix problems when clients customers bring them to your attention
  • Allow month to month subscriptions like other platforms
  • In my experience, release customers from contacts when Career Builder can not deliver as promise.

Most Important Features

  • Job postings
  • Finding professionals with specific skill sets

Return on Investment

  • I feel I literally gave away $5K to CareerBuilder.com with zero ROI.
  • In my opinion, CareerBuilder.com set me back financially because I had to pay another platform to do what CareerBuilder.com promised as I still needed to find qualified candidates for my clients.
  • I feel I wasted a lot of time, money, and energy with CareerBuilder.com
  • I feel CareerBuilder.com caused me and my staff months of mental frustration

Alternatives Considered

PandoLogic, Glassdoor.com and Indeed Ads (Sponsored Jobs)

Other Software Used

PandoLogic, Indeed Hiring Platform

Read before using CareerBuilder.com PLEASE

Use Cases and Deployment Scope

We utilize their system in order to locate quality/qualified candidates.

Pros

  • Candidate search

Cons

  • Customer service
  • Onboarding new clients
  • Managing expectations
  • Correcting issues
  • Obtaining candidates for certain jobs which was promised and not delivered upon
  • Escalation issues to management with no response consistently over 5 months

Most Important Features

  • Their resume database
  • Candidate search

Return on Investment

  • In my experience, $600/month for multiple months of not working since Feb 2022- bad ROI, not one hire made.
  • In my opinion, $600/month with no ROI is a very bad investment for a small business like mine.

Alternatives Considered

WizeHire

Other Software Used

WizeHire, ZipRecruiter, Indeed Hiring Platform

I would pass on using career builder.

Use Cases and Deployment Scope

We used CareerBuilder to try and source a large number of candidates for positions throughout the USA. The goal of using it was to increase our application flow and try to find employees willing to work in the office. However, we did not meet either of those goals by using CareerBuilder.com and as a result, stopped using them.

Pros

  • System is easy to use
  • You can reach candidates across the USA.

Cons

  • We did not see a large amount of applications in comparison to Indeed.
  • The applications did not turn in to actual employees. We were more often than not ghosted by the candidates, even though the team followed up with them in a timely manner.

Most Important Features

  • Ability to source candidates throughout the USA.

Return on Investment

  • There was not a good ROI for the investment we spent with CareerBuilder. It cost us money that did not turn in to employees.
  • We spent labor hours trying to get candidates who were ghosting us. So it ended up being a waste of time and manpower as well.

Alternatives Considered

Indeed Sponsored Jobs, Talroo Pro, Snagajob (Snag) and ZipRecruiter

Other Software Used

Indeed.com, Talroo Pro, ZipRecruiter, Snagajob (Snag)

Overpromised, Underdelivered!

Use Cases and Deployment Scope

Our firm signed a 5-month contract with Careerbuilder to source office support candidates ranging from entry to executive level. During the 5 month term, I received two qualified candidates, neither completing an interview.

Pros

  • no success.

Cons

  • Customer Support is awful and nonresponsive
  • User experience is awful
  • Huge lack of qualified candidates
  • Employer portal is difficult to navigate

Most Important Features

  • A pool of current, qualified candidates

Return on Investment

  • We did not successfully place a single candidate from CareerBuilder. It was a complete loss.

Alternatives Considered

ZipRecruiter, LinkedIn Jobs and Monster.com

Other Software Used

ZipRecruiter, Linkedin Recruiter, Monster.com