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CareerBuilder headquartered in Chicago allows employers to post jobs and search resumes on their online job board and candidate database, available at Paid plans support targeted candidate emails, high volume resume search, and AI-driven candidate - job matching.

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TrustRadius Insights has been used by various organizations and staffing agencies for a range of purposes. One staffing agency owner utilized …
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What is

CareerBuilder headquartered in Chicago allows employers to post jobs and search resumes on their online job board and candidate database, available at Paid plans support targeted candidate emails, high volume resume search, and AI-driven candidate - job matching.

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CareerBuilder headquartered in Chicago allows employers to post jobs and search resumes on their online job board and candidate database, available at Paid plans support targeted candidate emails, high volume resume search, and AI-driven candidate - job matching.

Reviewers rate Support Rating highest, with a score of 7.7.

The most common users of are from Mid-sized Companies (51-1,000 employees).
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Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know! has been used by various organizations and staffing agencies for a range of purposes. One staffing agency owner utilized the platform to find talent for their clients, but unfortunately did not receive the expected number of applicants. Similarly, a different company aimed to increase their application flow and find employees for office positions, but faced challenges in achieving their recruitment goals. However, was also used by hiring departments and recruiting teams to advertise open positions and attract potential candidates. It has been employed across organizations as a versatile tool for employment advertising, job posting, and creating talent networks for passive candidates. In addition, has proven beneficial in sourcing potential candidates that are not found in other major job databases, providing valuable additional options for recruiters. While some users have reported drawbacks such as resume quality and unresponsive account management, others have found value in using to gather market data for compensation expectations and candidate availability. Overall, the platform has been utilized by diverse users for resume sourcing throughout the United States and has played a strategic role in reaching out to potential hires for hard-to-fill positions. Despite mixed experiences with the platform's effectiveness in delivering qualified candidates, it has provided an additional resource for locating talent.

Easy Candidate Search: Many users have found the candidate search system to be easy to use, suggesting that it has a user-friendly interface and intuitive navigation. They appreciate how it simplifies the process of finding potential candidates by providing a seamless experience with clear instructions and straightforward steps.

Wide Reach of Candidates: Several reviewers mentioned that the system allows them to access a wide range of candidates across the USA, indicating its extensive reach. This broad coverage increases the chances of finding suitable candidates from various locations, which is especially valuable for companies with multiple branches or remote work opportunities.

Efficient Resume Search Tool: The resume search tool was highly appreciated by users for its efficiency in filtering and finding relevant resumes. It streamlines the recruitment process by allowing recruiters to easily narrow down their search based on specific criteria such as skills, experience, and qualifications. This saves time and effort in reviewing an overwhelming number of resumes manually.

Cons: Service Issues: Some users have reported experiencing issues with the company's services not being rendered. They have repeatedly requested that these issues be addressed and fixed to ensure a smoother user experience. Unhelpful Customer Service: Users have expressed dissatisfaction with the unhelpful and non-responsive nature of the customer service provided by the company. They often struggle to receive timely assistance and resolution for their concerns, leading to frustration and inconvenience. Difficulty in Navigating: The user experience with the company's services has consistently been described as awful due to its challenging and confusing navigation. Users find it difficult to navigate through the platform, hindering their ability to effectively utilize its features and impacting overall satisfaction.

Attribute Ratings


(1-13 of 13)
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Score 1 out of 10
Vetted Review
Verified User
I decided to compare recruiting platforms and the successes found within the different options. After two weeks, I realized I was wasting my time and money for the return that was promised to me by the sales team, and the on boarding team waited 3-5 days(weekend)to contact me with a reasonable schedule. At first it seem too good to be true, but turned out to be a waste of time and money. I shut down all of my ads immediately. Told Derek to close my account. Derek was a little, indignant and combative, but the honest to God‘s truth is you will not get your money worth your investment return, no matter what these people say. And they want to hijack you for a year contract when is a deadbeat platform. Derek explained a normal turnaround time to get a good qualified worker is 60 days. My turnaround time is 3 to 7 days. I would go out of business working with I couldn’t run fast enough.
  • They talk a good game
  • They convince you, they can provide you with your needs
  • More than seven applicants to apply in a days time.
  • Honesty taken more seriously
  • Integrity taken more seriously
  • Dissatisfied Customers’ taken more seriously.
The on boarding training did not begin for three days, after deciding I would like to give them a shot. is well-suited for companies that are not in a hurry to fill their job orders.
Randy Bazile, LSSBB, PMP, | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
I commissioned to assist me with recruiting efforts as I am the owner and operator of a staffing agency. assured me that by using their platform, I would undoubtedly find the talent my clients needed! gave me and my staff thorough training to ensure everyone knew how to operate the platform to receive optimal results. After 2 months of posting/advertising positions on and not receiving the applicants as promised, I reached out to the staff requesting help. The staff made subtle suggestions, which we implemented, but the results were the same, "zero candidates"! After multiple calls week after week, and 3 months with a zero yield on my return on investment, I requested to cancel my subscription, as I felt at this point was literally taking my money for nothing in return. In my experience, I was told by that I was under a 1-year contract, and to opt out of the subscription, I would have to pay for the entire year $5K. In my experience, I asked if they could release me from the contract since they could clearly see that they were not holding their end of the bargain, but they refused.
  • In my opinion, take your money for nothing in return
  • In my opinion, over promise and under deliver
  • In my opinion, deceive customers
  • In my opinion, hold you to the terms of their contract, but will not take accountability for lack of results produced
  • In my opinion, poor customer service
  • Fix customers issues
  • In my experience, stop taking money for services not rendered
  • In my opinion, hire staff who actually care about clients/customers
  • Fix problems when clients customers bring them to your attention
  • Allow month to month subscriptions like other platforms
  • In my experience, release customers from contacts when Career Builder can not deliver as promise.
If I could give them a zero, I would. In my experience, literally took thousands of my hard-earned dollars ($5K) for NOTHING in return! You would think that since could literally see that it was not producing the results promised, it would have considered releasing me from the contract or lowering the cost, in my opinion, but made sure they collected every penny from me with zero consideration for customer satisfaction and failed to deliver the applicants. That told me everything I needed to know about and how they really feel about customers. In my opinion, primary focus is to get customers on the hook with a contract to legally guarantee they receive their money from you, but they can care less about the results their platform produces or customer satisfaction, “they just want your money”! I firmly believe knows that their product does not work, hence the reason for the 1 yr contract is to basically guarantee company revenue for an entire year.
Linzee Ciprani | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
We utilize their system in order to locate quality/qualified candidates.
  • Candidate search
  • Customer service
  • Onboarding new clients
  • Managing expectations
  • Correcting issues
  • Obtaining candidates for certain jobs which was promised and not delivered upon
  • Escalation issues to management with no response consistently over 5 months
My company invested in to obtain qualified candidates. We also use another platform that will remain unnamed. I would place similar jobs on both sites and obtain a lot of candidates on the one and none (zero) on I would consistently reach out to my rep asking for help and clarification. He was actually great (the only good part of my time with them) and would connect me with others that "could" help. The truth is, in my experience, most were rude to me. I would screen share and show the other system that was obtaining candidates versus their zero, and, in my experience, they would tell me that in order to get more people, I would need to move all jobs to them. I would explain that I couldn't do that when I couldn't even obtain a few candidates in their system it would be bad for my business. I had to escalate to a manager who I've been speaking with for a resolution since March 2022, and in my experience, there's no response unless I threatened the company. In my experience, they didn't train us when onboarding. In my opinion, they never cared about their lack of production and I'm over it and wish to make sure others are aware.
📞 Matthew Allen | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User
We used CareerBuilder to try and source a large number of candidates for positions throughout the USA. The goal of using it was to increase our application flow and try to find employees willing to work in the office. However, we did not meet either of those goals by using and as a result, stopped using them.
  • System is easy to use
  • You can reach candidates across the USA.
  • We did not see a large amount of applications in comparison to Indeed.
  • The applications did not turn in to actual employees. We were more often than not ghosted by the candidates, even though the team followed up with them in a timely manner.
We did not get a large number of candidates. outperformed career builders in every category. CareerBuilder also increases our cost per hire because it did not translate to actually new hires. We spent money on leads that didn't turn in to employees even though my team followed up in a timely manner.
Zada Grant | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
Our firm signed a 5-month contract with Careerbuilder to source office support candidates ranging from entry to executive level. During the 5 month term, I received two qualified candidates, neither completing an interview.
  • no success.
  • Customer Support is awful and nonresponsive
  • User experience is awful
  • Huge lack of qualified candidates
  • Employer portal is difficult to navigate
I would not recommend CareerBuilder. The customer support from beginning to end is lacking. CareerBuilder charges for services the day you sign the contract but it takes weeks to get services fully up and running. We reached out to our accountant manager for support several times and his go-to response was, " I don't know or I'm not sure." The employer portal is not user-friendly. We did not successfully interview a qualified candidate from CareerBuilder.
January 21, 2022 Review

Jeff Payne | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
In my opinion, was once a strong job board, but it is no longer. We contracted for a three-month integration that took one month for them to figure out how to make happen, yet they began charging us on day one. The resumes we received from them were not up to standard. We received thousands of resumes that were out of date, from out of the country, and unrelated to our jobs' qualifications. We found ourselves having to block the flow of what was sending us. I tried diligently to work with our account manager but he ultimately ignored us. I escalated through management to legal only to be ignored by them too. If you're looking for a job board with a strong service mentality and good/active candidates I recommend you go elsewhere (ZipRecruiter or Indeed).
I feel there is nothing positive about this company.
Score 5 out of 10
Vetted Review
Verified User
Used for resume sourcing in the recruiting department. The entire department was using it to find candidates throughout the United States.
  • You can search degrees
  • You can choose industries
  • Have a lot of entry level candidates
  • Job postings are not worth it, no ROI compared to other sites
  • Too expensive for what they offer
  • Customer service is poor, you never know who your rep is because it changes frequently
Good for entry level but not for more specialized areas. Not worth the cost.
Amy Love | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
It is used to place ads for open positions we need to fill on a permanent and/or temporary full and/or part time basis. Just the hiring department uses the site and each office has two hiring managers. It assist[s in] getting the word out about open positions in the community.
  • Gets the word out about open positions.
  • It is an easy tool to get resumes in.
  • It offers a resume search tool.
  • The match up could be stronger.
The only issue is [the same as] all employment sites [where] some people unfitting for positions get their resumes through to you anyway. And although it is a waste of your time, it is still worth using the site to get the good ones. Many more worthy candidates come through than unworthy [ones].
Sue Kwon, MBA PHR | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized is being used across the whole organization. The company uses it for employment advertising and to post jobs. It also has a talent network feature where candidates that are passively looking at your job postings can apply at a later date when the right opportunity is available from your company. You can also search candidates in your talent network when there is a position you need to fill.
  • Talent network.
  • Resume database.
  • Job postings.
  • Analyzing desired compensation for positions.
  • Sending the same candidates during a targeted search.
  • Reps offering training.
I would say 6 on recommending to other colleagues only because the price is not as competitive as ZipRecruiter when I feel that they offer the same employment advertising benefits. My company pays about 13,000 per year and we get a set amount of job postings along with one resume seat that is able to search resumes on
Score 1 out of 10
Vetted Review
Verified User
We subscribed to CareerBuilder's to help us locate senior level candidates for loan processing after not receiving very good results over indeed. It was clear with the first week the candidates were significantly less qualified, and I am sorry to say, fraudulent. There were multiple 'baristas' that applied in addition to wildly made up names with skills that were copy pasted from the internet (and even repeating the same list). I interviewed one gal and who was reading off her other screen. Loan Processing is a skilled position. This young lady had no idea what she was talking about. Zero. And she was one of the better applicants in terms of resume. I would have passed on leaving a negative review, except that I had checked the account not to auto-renew, and after what felt like a month the applicants kept coming in. I contacted their customer support for help and they were unwilling to rectify the billing. So I recommend you steer clear of CareerBuilders on multiple fronts. I could copy/paste a list of applicant names - you would be astonished at all the fraudulent antics. An interspersed use of ALL CAPS with foreign sounding names (clearly fictitious, not the real names of foreign people) and people who have neglected to capitalize their own last name? This does not happen. I've been searching talent bases a long time and never seen such a blatant example of automation trying to look like people. I guess they don't have enough real applicants to justify their fee, and are now willing to grab money where they can. Perhaps at some point they had quality applicants. Not so today.
  • Nothing was done well, I am sorry.
  • Applicant Quality
  • Policy
  • Service
I wouldn't give them a zero, one yes - but zero no. They were polite when I cancelled the account.
Score 6 out of 10
Vetted Review
Verified User
We use to source candidates & for market data. It mostly solves the problem of setting expectations for market compensation info & candidate availability in a given market.
  • Supply & Demand is amazing
  • Candidate search is a good tool
  • doesn't have the same quantity of candidates that it used to
  • Higher-level candidates don't post their resumes on like they did 5 - 10 years ago does great with its market data tools. It loads quickly now, where a year or 2 ago it was very bulky. I don't think it functions well as its own standalone ATS. Some serious improvement is needed on that side.
Sean Pennel | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Our organization uses to source potential candidates for our clients' open job requisitions. CareerBuilder is one of a handful of resources we currently use for this function. It provides additional candidates and applicants that may not be found on some of the other major job/resume databases. The functionality allows our firm to communicate, create lists folders, and share candidates internally.
  • Advanced keyword and Boolean search options
  • Sourcing and identifying candidates by geographical location
  • Contacting potential candidates directly through the CareerBuilder platform
  • Creating original and generic email and job posting templates
  • Functionality can be more user-friendly for beginners.
  • More options to integrate with other platforms and Applicant Tracking Systems
  • Make it easier to create candidate lists, and send mass emails--while this feature is available, does not make it easy for users to perform these tasks.
  • Add an option for the user to be notified when candidates in saved folders have removed their resume or are no longer available. is well suited for mid-level and lower-level recruitment. I have noticed that it does not target/attract the C-level or executive-level candidates. Therefore, it is not always resourceful when working on higher-level searches. I have also noticed there are many duplicate resumes that come up on searches, which can create some frustration during the sourcing process.
Score 6 out of 10
Vetted Review
Verified User
Our recruiting team used CareerBuilder to post jobs and source candidates. Typically, we used it when hard-to-fill jobs needed candidates and we would search through candidate profiles and reach out to potential hires.
  • Easy to post jobs - Intuitive and painless process.
  • Good dashboard with candidate information provides a great picture of what candidates are applying and helps us shape targeting.
  • Could use more search functionality - Including additional search parameters would help make finding the best candidates easier.
  • Not as many people in candidate pool as other job boards.
CareerBuilder is a decent job board but I would typically suggest it as a backup option to other boards. It holds a decent amount of candidates and has good functionality to shape up your posting and who you are targeting, but lacks in search parameters and this makes it a little less valuable than other tools.
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